Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
So over shoedazzle. Every Order has a shipping issue. Paying extra for shipping to never getting my package. I'm cancelling my account.
I brought these boots during a sale they are very cute and comfortable boots. The price was great but I recommend you go up a size.
Hello Shemika,
Thank you for taking the time to provide feedback. Your feedback regarding our sizing. We want to address it as soon as possible. Our Member Services team will contact you right now.
Best,
Clark
Ordered my sandal in a 71/2 wide and they were way to big.
Hello Sharon,
We appreciate the feedback you shared regarding the fit of the item you got. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I will not buy my boots anywhere else. Perfect fit everytime and the price is great.
Hello Barb,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Lia
Súper me encanto lo único q no me gusto q me hicieron miembro sin preguntar y me quitaron $50 dólares este mes yo llame a cancelar para q no me los vuelvan a quitar pero de lo contrario me encanto y los zapatos brutales
Hola Zuleyka,
Todos los comentarios son importantes para nosotros, por lo que apreciamos el tiempo que se tomó para contarnos su experiencia con la Membresía VIP. Nos esforzamos por brindar un excelente servicio a los miembros, por lo que un representante de nuestro Equipo de Servicios para Miembros se comunicará con usted de inmediato.
Mejor,
Ivy
Great experience buying shoes so I decided to try the kid's clothing. Neither outfit I purchased fit either kid so I tried to do a return. There is not an option available to return the clothing. I feel like I wasted 2 credits.
Hello Veronica,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Customer service is always on top of it, the site is easy to use and the product they give you is top quality I am always 100% satisfied with my experience at shoe dazzle
Hello Sheena,
Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our website and the quality of our product.
Best Regards,
Clark
Always on time! Love the shoes! When I need shoes for myself or others, I find them easily and more!
Hello Lisa,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Good quality of shoes and clothes awesome savings hella discount and pretty fast delivery even though the express delivery is a bit high with all the savings it's worth it I have ordered with the 4 times wish I could order more than I do!
Hello Lianna,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
My experience was good overall it's just one shoe just didn't fit right.
Hello Renee,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Always satisfied with my purchases. Fit is great and style is fabulous. Very affordable.
Hello Desiree,
We are happy to know that you are satisfied with your purchase and that everything fits well. Have a fabulous day!
Best,
Renz
Sandal is soft and light. I like the color and shape
Hello Arlene,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean
I recently ordered 3 pairs of heels on May 5th. There was such a wide selection of pumps, sandals and platforms to choose from, it was quite hard to decide. I am very impressed with the Tyronica sizing as this fits so well. I love the styles of the Acantha pump and the Luka slide. Thank you.
Hello Demosthenes,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Shoe Dazzle never fails to give variety and options and great prices. They also have lovely customer service reps that are very helpful if you ever have an issue or need assistance. 5 star service.
Hello Charity,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Bought white wedges with jewelry, only used the zipper in the back but the clasp on the side broke. No way to fix them. Super bummed about it, but didn't wear them for a few months after I bought them so I'm sure I can't exchange for new ones
Hello Esmeralda,
Thank you for taking the time to leave your comments. We appreciate your feedback on the quality of our product. Our Member Services Team will respond as soon as possible to address your concerns.
Best,
Clark
I was vey satisfied with the order, it fits perfectly. I got a lot of compliments.
Hello Vanessa,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark
Reasonable prices n great deals. Over all keep it up guys.
Hello Mallory,
We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz
Gorgeous heels i love them so much. Worn them three times already! Definitely wouldn't mind another color too
Hello Dana,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
I asked for my items to be returned because they do not fit until now no one has sent me anything to be able to return the items.
Hello Anna,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the fit of our products. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
Bought all these items for under $40 bucks! Everything here is worth paying the membership monthly!
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Jamelah,
Thank you for taking the time to share your ideas. We appreciate your feedback on our shipping and we understand that you wish to cancel your VIP membership. Our Member Services Team will respond as soon as possible.
Best,
Clark