business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
Texas
2 reviews
0 helpful votes
Follow UCHENNA I.
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The customer service agent that I spoke with was very knowledgeable, respectful and listened to all my concerns. He addressed all my needs, went above and beyond

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Uchenna,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful experience with our Member Services Team.

Best,
Ivy

Mexico
1 review
0 helpful votes
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Fast delivery
June 16, 2022

Fast and shoe looks great will buy again and I recommend

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Andrea,

Awesome! Thank you for the shout-out! We're so glad that everything worked out for you. We here at ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Ivy

New York
1 review
0 helpful votes
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I HATEEDDDDD ITT, i asked for shipping multiple times and didn't know anything till it was here and some how i still never got my package! This is what tracking is for am i right or wrong?

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Orlauni,

Thank you for taking the time to share your ideas. We appreciate your feedback on our shipping. Our Member Services Team will respond as soon as possible.

Best,
Clark

Canada
1 review
0 helpful votes
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Bang for your buck!
June 16, 2022

I've been a Shoedazzle member for several years, lost access to my old account but i readily opened a new one.
It's great that i can always find beautiful, quality but also affordable shoes any time.

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Corine,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Ivy

North Carolina
1 review
0 helpful votes
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Sexy
June 16, 2022

All of the shoes an boots I bought were great an shipping was surprisingly fast…

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Cerease,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Pennsylvania
1 review
0 helpful votes
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A faithful customer
June 16, 2022

I love Shoedazzle! I have been a customer for 2yrs now and every order is amazing! My shoes are always as advertised and on time. I also love the thank you cards.

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Clarise,

Thank you so much for loving our brand! We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Wisconsin
1 review
0 helpful votes
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Gifts
June 16, 2022

Was a good experience. The prices could be a little lower

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Melinda,

Thank you for taking the time to provide feedback. Your feedback regarding our pricing. We want to address it as soon as possible. Our Member Services team will contact you as soon as possible.

Best,
Clark

Puerto Rico
1 review
0 helpful votes
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Advertisements every 5 seconds
June 16, 2022

The fact that there are advertisements every 5 seconds discourages me from shopping and I am considering canceling my subscription.

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Catherine,

Thank you for taking the time to write a review! We value your feedback on your shopping experience and our advertisement, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Canada
1 review
0 helpful votes
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Nice heels
June 16, 2022

I bought this for my sister and it's awesome with perfect size and fitting.

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Komal,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

California
1 review
0 helpful votes
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Great Customer Service
June 16, 2022

My order was everything I expected. I received it within the time frame I was told.

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Brenda,

We're glad that you are loving your purchase! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Illinois
1 review
0 helpful votes
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The shoes are poorly made and do not look like the picture. I'm very disappointed.

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jessica,

It is with great regret that we received your feedback regarding the items we have. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Canada
1 review
0 helpful votes
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Excellent service
June 16, 2022

Fast delivery and great service I love my new shoes

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Marisol,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Missouri
1 review
0 helpful votes
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I love my shoes
June 16, 2022

I really loved my shoes and I plan on buying some more shoes do you have a catalog if send me one please. My friends couldn't believe it when I told them I got them from Shoe Dazzle I'm getting ready to order some more shoes. I'm glad you have shoes that the stores don't have.

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Patricia,

Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.

Best Regards,
Clark

North Carolina
1 review
0 helpful votes
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It's been 3 weeks since I placed my order and I still haven't received my product or shipping info. Customer Service tells me this is normal and there's no estimate when I may receive my item, if ever.

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Sandra,

We appreciate the feedback you shared regarding our shipping policy. A representative from our Member Services Team will contact you right away to help you.

Best,
Lia

Canada
1 review
0 helpful votes
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Fast and Good Value
June 16, 2022

I enjoy Shoe Dazzle. The orders come so quickly. It's a great value! I get compliments on my things from there all the time.

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Erika,

Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

Connecticut
1 review
0 helpful votes
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I love shoes.
June 16, 2022

Ive been a vip member for years. It is very easy to place orders the order i placed on May 20th i noticed a second purchase on my credit card that i didnot make. My ordered was changed recharged and sent. That totally pissed me off not like it was a 20$ order it was over 400$ and they just thought it was ok to charge my card without my permission. I ordered alot of shoes but I didnot recieve all of them. I ordered double of one and it wasnot sent. I will be weary of ordering now and I will only order small orders from now on.

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Cindy,

We sincerely apologize if you are not happy with your shopping experience. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Mississippi
1 review
0 helpful votes
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Great
June 16, 2022

All my shoes fit and came in a decent amount of time. Thanks shoe dazzle

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Beyunka,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Florida
1 review
0 helpful votes
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Great
June 16, 2022

Great product and the jeans fit perfectly. The shipping was awesome.

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Samantha,

We are glad you are enjoying our products and the shipping process! We are also happy your items are a perfect fit! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Illinois
1 review
0 helpful votes
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Shoedazzle
June 16, 2022

My experience has been decent. I don't like how I can't use my credits on all sales. I feel like if you can take my money in advance I should be able to buy what I want when I want but other than that this is a wonderful site.

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Latrinda,

Thank you for taking the time to write a review! We'd be happy to assist you further with your concern about member credit usage. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Florida
1 review
0 helpful votes
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Consistency!
June 16, 2022

Shoedazzle is consistent in quality and price. I've been a VIP member for years for that exact reason.

Date of experience: June 16, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Mariah,

Thank you so much for your loyalty. We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz