Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
My experience is always a good one, I have been shopping with shoe dazzle for about two years now and never had any problem with them. I would recommend them to anyone who would love to get shoes.
Hello Carrie,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Fast and quick delivery. Perfect fit. Will be ordering more...
Hello Shannelle, Thank you for sharing your wonderful experience with us! We are happy that you are enjoying our products and satisfied with the fit and delivery timeframe! Come back and check us out soon.
Best Regards, Adriana
Hello, I ordered these heels about 3 weeks ago and they still haven't arrived. I ordered everything else i needed and they have come. This is bad shipping and customer service
Hello Amaya,
It is with great regret that we received your feedback regarding the status of your order. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I always find fun, comfortable, and stylish shoes and clothes for a reasonable price. Thanks ShoeDazzle!
Hello, Gabriella. We strive to meet all your needs, including comfort and style always at reasonable prices! Come back and check us out soon.
Best regards, Adriana
Love my shoes the deliver was quick and accurate and fast my shoes are cute like the picture and the clothes I order was great as well
Hello, Cherie. Thank you for taking the time to write a review, we appreciate the great feedback! We are happy our product met your needs and that you did not have to wait long for your order to be delivered! We strive to keep our members happy!
Best regards, Adriana.
I was absolutely blown away with the styles on the website. I saw Christine Quinn's Collection and decided to go on the website.
I fell DEEPLY IN LOVE with ALL the styles and the prices I wasn't sure but I joined as a VIP member and bought 2 shoes and I was shocked at the price and when the shoes came I was in loveeeee I put them on and was just walking around the house no where to go but I just had to wear them. I don't go out much but next time I am going out I am definitely wearing one even if I am overdressed I already put 5 shoes in my cart to buy more.
I love them
Hello Cherisse,
Thank you for taking the time to share your experience with others. We’re happy to know that you loved our products and have enough to wear on special occasions. Please have a wonderful day.
Best wishes!
Armando
I have been a member for almost 5 years now. Best selections, great price and delivery on time.
Hello Kalpesh,
Your loyalty and support as one of our members are highly appreciated. Giving you excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Ivy
All of the shoes are beautiful love them. Would recommend these to anyone. My order was delivered very quickly. Always satisfied with my orders
Hello Charlene,
Thanks a lot for the positive feedback! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. Happy shopping!
Best,
Ivy
I purchased a bag and was sent the wrong color, called in was told will be emailed return slip never got it, called again & same thing never received return slip!. Still stuck with that bag that I don't use!
Hello Rana,
Thanks for sending your review! Your feedback about returns is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Size never fits
Sandals: the attach at the ankel always to smal
Its impossible to get out of it I have called many time and they wont let go
Hello Sylvie,
Thank you for writing a review! We value your feedback on our product and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks! ​
Best,
Renz
Perfect products, customer service, assistance... There is absolutely no fault... I just love them!
Hello Shanique,
Wow! This is awesome to hear that you love your purchase and our stylish products. Thank you for taking the time to write a review!
Best,
Ivy
I never did receive my order. I have not gotten any help and i am livid
Hello Brittney,
Thank you for taking the time to share your ideas. We appreciate your feedback that you did not receive your order. Our Member Services Team will respond as soon as possible.
Best,
Clark
I have not had a very good experience with Shoedazzle. For some reason their shoes are not like they use to me. I tried the regular width and I can barely get them on, I tried the wide width and they are to wide, I tried the wide width one size smaller and they are still to big. I sent the shoes back 3 times and they are still not right. I will just go ahead and keep them but I will not be ordering anymore. Plus their selection of shoes are very poor this year.
Hello Carolyn,
It is with great regret that we received your feedback regarding the sizes of the items we have. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Easy shopping, great selections. Very easy exchange or refund.
Hello Keeshone,
What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a great experience with us in the future!
Best,
Ivy
I. Dont. Like. The. Fact. U. Have. To. Join. And. They. Take. The. Fee. Out. Your. Account
Hello Jerry,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I never received My shoes I reached out to customer service and they're giving me the runaround when they write back it's in Chinese handwriting so I can understand it I reached out to them for a five times and still not a decent response within essay essay been delivered which it has not been I can be reached at *******827 adamant a response I demand a credit or refund
Hello Monique,
Thank you for taking the time to express your thoughts. We value your feedback on our shipping. Our Member Services Department will get back to you as soon as possible.
Best,
Clark
I love my shoes and I love shoedazzle I purchase a few pairs every month with my VIP membership so much variety I recommend them to all my friends as I am always commented on the styles and not to forget how comfortable they are
Hello Jacqueline,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Ivy
Didn't receive shoe lost on transit so didn't get it
Hello Tenelle,
Thanks for sending your review! Your feedback about our shipping/delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Ha sido muy placenta toda la experiencia que cada un de hagan.
Hola Roddys,
¡Gracias por tomarse el tiempo para compartir sus comentarios positivos! Nos alegra que todo te haya salido bien. ¡Espero saber más de ti en el futuro!
Mejor,
Ivy
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Anissa,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth