business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
Pennsylvania
1 review
0 helpful votes
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Summertime shoes!
June 16, 2022

Always a great experience. I love shopping at my leisure and the website has always been easy to navigate.

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sarah,

Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our website and our product.  

Best Regards,
Clark

Kentucky
1 review
0 helpful votes
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Not as pictured
June 16, 2022

I ordered a coral crossbody laser cut handbag; when it arrived it was very bright orange not coral at all. Very off putting color.

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Noachia,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

California
2 reviews
0 helpful votes
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Has my size
June 16, 2022

Some sizes can be a little bit off but for the most part they're great. I wear a 12 a they usually have my size.

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Elizabeth,

Thank you so much for the review. We appreciate the feedback you shared about the options we have online. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Lia

New York
2 reviews
0 helpful votes
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Basic
June 16, 2022

Basic. User friendly. Could be more exciting. Seems just like any other site

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sydney,

Thank you for taking the time to provide feedback. Your feedback on our website is essential to us and we want to address it as soon as possible. Our Member Services team will contact you as soon as possible to assist you with your membership concerns.

Best,
Clark

Texas
1 review
0 helpful votes
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Love them!
June 16, 2022

Perfect fit and very comfy! The shoes always arrive on time and in the best packaging. I get very excited seeing the driver pulls up.

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Terra,

We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Minnesota
1 review
0 helpful votes
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Great but needs new styles
June 16, 2022

My experience is great but most of the time I don't like any styles they provide. I'm young and most of the shoes looks like they are for older ladies.

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Rebecca,

Thank you for writing a review! We are continuously striving to satisfy our members' needs as much as possible, especially with the style we offer. Our Member Services team will get in touch with you shortly to further assist you.

Best,
Dean

Maryland
1 review
0 helpful votes
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Shoes
June 16, 2022

Great as always. Never get my points for my purchases bought over 1000, 00 worth of shoes.

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dawn,

Thanks for sending your review! Your feedback about points is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Illinois
1 review
0 helpful votes
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Always satisfied
June 16, 2022

Everything came on time as always. Perfect fit and for the price you get more bang for your buck. Highly recommend.

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ashley,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

North Carolina
1 review
0 helpful votes
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Too small
June 16, 2022

My shoes I ordered are all cut so small. Only can wear 1 pair. I need to return for a bigger size

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Erica,

Thank you for writing a review! Your feedback is important to us, and we would love to further assist you with any concerns you may have with our sizing. Our Member Services Team will email you shortly to further assist you.

Best,
Dean

North Carolina
2 reviews
0 helpful votes
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Beautiful Shoes
June 16, 2022

Great Customer Experience shoes came on time. Just love my purchase and the great time it was delivered.

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Stefanie,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and services.

Best Regards,
Clark

Arizona
1 review
0 helpful votes
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Great Sandals
June 16, 2022

I love these! Not usually a fan of sandals with no back, but these are comfy and cute. I have brown and black.

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Erin,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Lia

Canada
1 review
0 helpful votes
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Wrong item
June 16, 2022

I ordered a pair of flat denim jeweled sandals on May 10, but what arrived at my door was a pair of black knee high, high heel boots. I sent it back for an exchange, my tracking number showed it was received in the warehouse and I waited a week + and still the exchange was not sent out. I opened a chat with customer service and the representative said he had to manually release the replacement order. That took a few days and I finally got a tracking number for the exchange by email, which said I would receive the order today June 16 and I'm still waiting... over a month and still waiting for the sandals I bought for an event that has since come and gone all because a warehouse associate was not paying attention to what they were picking and packing from the get go. Very inconvenient.

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Trish,

Thank you for taking the time to leave comments. We value your feedback on the shipping and the incorrect item you received, and we want to address it as soon as possible. Our Member Services Team will get back to you as soon as possible to help you with your concerns.

Best,
Clark

California
1 review
0 helpful votes
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Always Lovely Shoes
June 16, 2022

Shoedazzle always comes in clutch with the on trend styles!

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Mikieda,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

Michigan
3 reviews
0 helpful votes
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Happy feet
June 16, 2022

I have received so many comments. Excellent selection love the price

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Joyce,

Thank you for your awesome review and for sharing this with others. We want to make sure that you are getting more than what you paid for and have an experience that you will never forget when it comes to online shopping.

Best Regards,
Clark

New York
2 reviews
0 helpful votes
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Great sale!
June 16, 2022

Loved my new shoes! Got two pairs at such a great price!

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kathleen,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Michigan
1 review
0 helpful votes
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Satisfied Customer
June 16, 2022

I absolutely love shoe dazzle! I'm running out of closet space, I'm so addicted!

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Natasha,

Wow! The team here at Shoedazzle is thrilled to hear such good feedback, and we are proud to be one of the best sources of clothes! Have a great day!

Best,
Renz

Washington
1 review
0 helpful votes
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I have a love-hate relationship with Shoedazzle. I signed up for VIP thinking I was going to appreciate having monthly choice of shoes to order, however each month, I found myself struggling to find one single pair of shoes that I liked. I guess I should have known from the name Shoe-DAZZLE that I was going to find a ton of bedazzled, chain-linked, glitter bombed shoes more liken to teens and kids than adults. Chunky bottoms with repetitive colors and themes. The shoe quality is sub-par requiring insoles with every shoe for proper support and strength. Overall, I closed my account after finding that I hardly ever ordered a shoe in a month and would force myself to dump-shop after months of credits built up because I was being charged for something I ultimately wasn't using. After about six or more months, I've ended up with couple of pairs of shoes that I actually wear with most of them sitting on my shelf growing webs because they're really not my style or they're just plain uncomfortable.

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Nikoya,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with products. Our Member Services team will get in touch with you shortly to further assist you.

Best,
Dean

Georgia
1 review
0 helpful votes
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You guys used to carry regular and wide width, then out of nowhere you took away the wide width and replaced it with extra wide width. Sometimes my foot can fit a regular, but a majority of the time I need a wide width which you do not seem to off anymore. The extra wide width falls off my foot. I almost can't shop on your site for cute shoes.

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Courtney,

Thank you for taking the time to provide feedback. Your feedback on our website and selections is essential to us and we want to address it as soon as possible. Our Member Services team will contact you as soon as possible to assist you with your membership concerns.

Best,
Clark

Colorado
1 review
0 helpful votes
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Not happy
June 16, 2022

My stuff never got delivered to my house. The website said it was delivered but I never received it so I'm very dissatisfied.

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Renee,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Illinois
1 review
0 helpful votes
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Good shoes
June 16, 2022

I love my shoes, shoe dazzle have some good quality shoes for a very good price.

Date of experience: June 16, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Vera,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and quality.

Best Regards,
Clark