business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
Canada
1 review
0 helpful votes
Follow Kaili H.
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Horrible
June 17, 2022

My issue still isn't fixed after many attempts to with me calling and still no one has contacted me back to fix my issue. I'm very upset and disappointed.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kaili,

We always aim to deliver a great experience. We are gutted when we miss the mark. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Michigan
1 review
0 helpful votes
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And when I finally wore a pair not even the end of the day may be two hours in a struts parked on the side so those have to be returned so the very first pair they didn't fit that I returned they sent me a parcel label that I had to print out don't have a printer had to go to the UPS store to get it printed out then had to take the package to the post office to be returned why not have a scan label that will make it so much easier

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Delwanda,

Thank you for taking the time to provide feedback. Your feedback on printing the return label is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.

Best,
Clark

Maryland
1 review
0 helpful votes
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Always good
June 17, 2022

I never have any problems and the shoes are fabulous.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kendall,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Canada
1 review
0 helpful votes
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Excellent service and Products
June 17, 2022

So far I am very happy with ALL the products I have received. Great quality and fast delivery! I will continue shopping with Shoedazzle!

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sue,

Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

Jamaica
1 review
0 helpful votes
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Great discounts and savings!
June 17, 2022

Arrived on time and great savings. Shoes looked better than the pictures.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shae,

Thank you for your awesome review and for sharing this with others. We want to make sure that you are getting more than what you paid for and have an experience that you will never forget when it comes to online shopping.

Best Regards,
Clark

Florida
1 review
0 helpful votes
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Satisfied Customer
June 17, 2022

This shoe is beautiful I'm usual a 8 but certain shoes I get a 9 because it run small glad I did, shoe dazzle never fail me, I'm happy with my purchase!

Date of experience: June 17, 2022
Ivy T. — Shoedazzle Rep
over a year old

Hello India,

Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

Texas
1 review
0 helpful votes
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Beautiful
June 17, 2022

The shoes are beautiful and great My baby girl loves them.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Karma,

We're glad you enjoy our unique styles! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!

Best,
Zeth

Alabama
1 review
0 helpful votes
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Great shoes at a great price ans customer service is second to none.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Georgia,

Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.

Best Regards,
Clark

Maryland
1 review
0 helpful votes
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My experience
June 17, 2022

I have great experiences with the company, I have been a VIP member for a while. I only is that I forgot to sleep the month, they went for the money and I have to pay over charge fees,

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Naomie,

Thank you for taking the time to leave a review. Your feedback about the VIP membership and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Illinois
1 review
0 helpful votes
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Helped resolve my issue
June 17, 2022

Friendly, knowledgeable, great listener, and helped resolve my issue in one phone Call. Thank you

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Emilie,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Massachusetts
1 review
0 helpful votes
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Satisfied with one of the shoes.
June 17, 2022

Shipping was fast. However, I noticed one of the shoes had a malfunction. I needed the shoe for my birthday, so I tried to make it work. Can not wear the shoe anymore

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Masada,

Thank you for taking the time to comment. Your feedback on the quality of our products is essential to us, and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.

Best,
Clark

Florida
1 review
0 helpful votes
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Nice styles
June 17, 2022

I like the different styles that Shoe Dazzle offers. Their shipping is prompt. I've never had any problems with my orders.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Traci,

We're glad you enjoy our unique styles and shipping process! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

New York
1 review
0 helpful votes
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Excange
June 17, 2022

I love showdazzle. Very professional customer staff. My only concern is that in my order # ******* order date 6/6/22, Julianne Flat Sandal color zebra si, e 71/2, I send an email for exchange it to a bigger size (8) but I haven receive no answer at all. I emailed it on 6/15/22. Can you please help.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Nancy,

Thank you for taking the time to comment. Your feedback on the quality of our product fitting is essential to us, and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.

Best,
Clark

Canada
1 review
0 helpful votes
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Love it
June 17, 2022

I am your customer since 2015. I was rarely disappointed. Delivery is in good time and no problem with returning something. Quality is good for the price.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Anne,

Thank you for your awesome review and for sharing this with others. We want to make sure that you are getting more than what you paid for and have an experience that you will never forget when it comes to online shopping.

Best Regards,
Clark

Illinois
1 review
0 helpful votes
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Loyal customer
June 17, 2022

I've been with shoedazzle for over 10 years through many different changes they have made. I always appreciate their shoe collection especially when they partner with others to come up with new looks. Shoedazzle is and always has been my go to for shoes because of their wide variety and because when I want to find something different, that's where I go.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Natasha,

We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

VI
1 review
0 helpful votes
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I love Shoedazzle. Great stylish products to add to my closet. However I always wait over a month to receive my package. Tracking link is not always helpful. When I track my package and it arrives at one location, it takes weeks before it is finally shipped to my destination. Not sure why. I'm charged for shipping, yet it takes extremely long to receive my order. If I have plans for anything I want to purchase, I have to make sure I order at least 2 months in advance just so my package reaches in time.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hell Deniqua,

Thank you for taking the time to leave feedback! We'd be delighted to assist you further with your shipping timeframe concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Florida
1 review
0 helpful votes
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Excited!
June 17, 2022

Very happy Love my boots and sandals! Can't wait to order next new summer fashion.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Rosemary,

Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

New York
1 review
0 helpful votes
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My Best Friend
June 17, 2022

I have a bad shoe addiction as my daughter would say. However, I love Shoedazzle. I have so many shoes from them... But this day I decided to grab some shoes and just let me tell you I love them. I am about to spend some of my credit right now.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sherika,

Thank you so much for loving our brand! We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Tennessee
3 reviews
0 helpful votes
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Love Shoedazzle!
June 17, 2022

Love all the styles at great prices. Will continue to shop as I love the new looks

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shirley,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Canada
1 review
0 helpful votes
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Excellent
June 17, 2022

I have never been disappointed calling for help with the customer service team. They are well informed and always give me a satisfactory response to my questions.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ekene,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth