Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
My issue still isn't fixed after many attempts to with me calling and still no one has contacted me back to fix my issue. I'm very upset and disappointed.
And when I finally wore a pair not even the end of the day may be two hours in a struts parked on the side so those have to be returned so the very first pair they didn't fit that I returned they sent me a parcel label that I had to print out don't have a printer had to go to the UPS store to get it printed out then had to take the package to the post office to be returned why not have a scan label that will make it so much easier
Hello Delwanda,
Thank you for taking the time to provide feedback. Your feedback on printing the return label is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.
Best,
Clark
I never have any problems and the shoes are fabulous.
Hello Kendall,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
So far I am very happy with ALL the products I have received. Great quality and fast delivery! I will continue shopping with Shoedazzle!
Hello Sue,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
Arrived on time and great savings. Shoes looked better than the pictures.
Hello Shae,
Thank you for your awesome review and for sharing this with others. We want to make sure that you are getting more than what you paid for and have an experience that you will never forget when it comes to online shopping.
Best Regards,
Clark
This shoe is beautiful I'm usual a 8 but certain shoes I get a 9 because it run small glad I did, shoe dazzle never fail me, I'm happy with my purchase!
Hello India,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
The shoes are beautiful and great My baby girl loves them.
Hello Karma,
We're glad you enjoy our unique styles! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!
Best,
Zeth
Great shoes at a great price ans customer service is second to none.
Hello Georgia,
Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.
Best Regards,
Clark
I have great experiences with the company, I have been a VIP member for a while. I only is that I forgot to sleep the month, they went for the money and I have to pay over charge fees,
Hello Naomie,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Friendly, knowledgeable, great listener, and helped resolve my issue in one phone Call. Thank you
Hello Emilie,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Shipping was fast. However, I noticed one of the shoes had a malfunction. I needed the shoe for my birthday, so I tried to make it work. Can not wear the shoe anymore
Hello Masada,
Thank you for taking the time to comment. Your feedback on the quality of our products is essential to us, and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.
Best,
Clark
I like the different styles that Shoe Dazzle offers. Their shipping is prompt. I've never had any problems with my orders.
Hello Traci,
We're glad you enjoy our unique styles and shipping process! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I love showdazzle. Very professional customer staff. My only concern is that in my order # ******* order date 6/6/22, Julianne Flat Sandal color zebra si, e 71/2, I send an email for exchange it to a bigger size (8) but I haven receive no answer at all. I emailed it on 6/15/22. Can you please help.
Hello Nancy,
Thank you for taking the time to comment. Your feedback on the quality of our product fitting is essential to us, and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.
Best,
Clark
I am your customer since 2015. I was rarely disappointed. Delivery is in good time and no problem with returning something. Quality is good for the price.
Hello Anne,
Thank you for your awesome review and for sharing this with others. We want to make sure that you are getting more than what you paid for and have an experience that you will never forget when it comes to online shopping.
Best Regards,
Clark
I've been with shoedazzle for over 10 years through many different changes they have made. I always appreciate their shoe collection especially when they partner with others to come up with new looks. Shoedazzle is and always has been my go to for shoes because of their wide variety and because when I want to find something different, that's where I go.
Hello Natasha,
We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I love Shoedazzle. Great stylish products to add to my closet. However I always wait over a month to receive my package. Tracking link is not always helpful. When I track my package and it arrives at one location, it takes weeks before it is finally shipped to my destination. Not sure why. I'm charged for shipping, yet it takes extremely long to receive my order. If I have plans for anything I want to purchase, I have to make sure I order at least 2 months in advance just so my package reaches in time.
Hell Deniqua,
Thank you for taking the time to leave feedback! We'd be delighted to assist you further with your shipping timeframe concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Very happy Love my boots and sandals! Can't wait to order next new summer fashion.
Hello Rosemary,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
I have a bad shoe addiction as my daughter would say. However, I love Shoedazzle. I have so many shoes from them... But this day I decided to grab some shoes and just let me tell you I love them. I am about to spend some of my credit right now.
Hello Sherika,
Thank you so much for loving our brand! We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Love all the styles at great prices. Will continue to shop as I love the new looks
Hello Shirley,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I have never been disappointed calling for help with the customer service team. They are well informed and always give me a satisfactory response to my questions.
Hello Ekene,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Kaili,
We always aim to deliver a great experience. We are gutted when we miss the mark. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz