From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Shoedazzle has terrific products for a great price. I love being a VIP member as it gives me great offers and get to select new products early and receive discounts on shipping.
My shoes were delivered within a week. They were exactly what I expected and I'm wearing a pair right now!
Hello Marita,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
Was great, I got the information that I needed. No complains. Everything was good
Hello Carolina,
Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Very easy to order and have a payment plan which is wonderful.
Hello Deidre,
Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I absolutely love the selection on Shoe Dazzle. Shoes are really cute so affordable and great fit
Hello Candy,
Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
My experience with lady on the phone was great, she told me the steps how to get online and what to do so that was great.
Hello Melisa,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
2 shoes I loved and wore very comfortably. One had a very uncomfortable in step. I could barely stand in them
Hello Tamara,
It is with great regret that we received your feedback regarding the sizes of the items we have. A representative from our Member Services Team will contact you right away to help you.
Best,
Lia
I love shoedazzle and there styles! The only downfall is that not all the time they have your size especially if you wear a size 6 1/2 -8
Hello Ashley,
It is with great regret that we received your feedback regarding the availability of the items we have. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Superb I can't explain the fun and please everyone and everything is great I can't say because it's nothing really to comment on
Hello Tamara,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
I love shoe dazzle. I have big feet and I enjoy being able to purchase what's trending. Not many companies cater to larger sizes such as size 11 and 12.
Hello Crystal,
Perfect! We're happy to hear that our products fit you well! We always aim to cater to all shapes and sizes to make our members feel amazing and confident. Have a great day!
Best,
Renz
All my products were exactly as described and shipped very quickly.
Hello Penny,
Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.
Best Regards,
Clark
Very satisfied in customer service department. Their understanding and are very helpful.
Hello Traylon,
Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
I had a horrible experience dealing with everyone until I got with Carlos he was wonderful he was able to take care of everything and my shoes finally came after 2 months of trying to get them
Hello Regina,
Our mission is you, and we are so glad to know that you are satisfied with the help that was given by Carlos. We always want to make sure you are treated as a valued member and your satisfaction means everything to us. Your feedback about our shipping/delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
The only reason why I didn't give the site 5 stars, is the fact, when you leave a mai page to purchase or view an item; it returns your beginning search. It time consuming and sometimes it can be annoying.
Hello Robin,
We sincerely apologize if you are not happy with your shopping experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I had 3 credits saved N then there was a 50/50 sale goin on so I got 4 new heels for 20 a pair but my tota wasl only 11 bucks t
Hello Sandy,
We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
When I first started using Shoedazzle I was in love. The tyles, the quality, the durability. It was all up to standards. I took a break and lost all my points. Of-course not too happy about that but I understand. Then Once I start back buying your shoes the quality is tragic. My first order had 3 pairs of boots which one pair the heel broke off within the first 3 weeks of wearing them (no I didn't wear them every day) and then the other pair fit super small and made my feet go completely numb in my size. I sent it back to get a size bigger and it comes back with the zipper completely broken off. Then I try to send those bac k and all of a sudden, the boot is out of stock, and I'm basically stuck with it. I even gave another try and got some loafers from you all and even they are not uncomfortable. I'll be ending my membership soon.
Hello Rasheedah,
It is with great regret that we received your feedback regarding the items that you got. A representative from our Member Services Team will contact you right away to help you.
Best,
Lia
The clear gladiator boots I got had a top strap that was twisted. Had to cut the strap & reattach properly. The blue/green wedges with ankle ribbons I wore once & the ribbons are already starting to fray.
Hello Drew,
Please accept our apologies for the recent negative experience you had with our product. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Over 10year Customer. Always superior service whether they mess up, I mess up, shoes fit or don't fit. They fix and always make sure the customer is always right.
Hello Linda,
Thank you for your loyalty. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
I thought the shoes I bought would have fit comfortably but it didnt. I think it should have had a little lift to the front to balance with the heel.
Hello Monief,
We appreciate the feedback you shared regarding the fit of the items we have. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I always order a size 8. Sometimes the shoes fit perfectly and other times they are small and feel 1/2 off. To be honest besides being super cute I don't know why I keep ordering the shoes. They are never comfortable.
Hello Joni,
Thank you for taking the time to write a review! We'd be delighted to assist you further with your concern about the sizes of our products. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Marla,
Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.
Best Regards,
Clark