From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Your CUSTOMER SERVICE IS POOR... THIS COMPANY AND THE SHIPPING COMPANY IS INTO STEALING PEOPLES HARD EARN MONEY... I NEVER RECEIVED THE PACKAGE NO REFUND I WILL BE GOING DOWN TO SAN JOSE POLICE AND FILLING A REPORT AND SUING THIS COMPANY! I HAVE VIDEO FOOTAGE THE PACKAGE WAS NEVER DELIVERED
After being told 3 times that I would receive my order I decided to just ask for a refund. I was toils that the refund had been granted. I was told it would take from 5 to 7 work days to receive it. Then later on the day I received an e- mail stating that my order was unable to be shipped. I can only hope that I will receive my refund.
Hello Rose,
It is with great regret that we received your feedback regarding the status of your order. A representative from our Member Services Team will contact you right away to help you.
Best,
Lia
I like the fact that the delivery doesn't take long. Items arrive on time and we'll packaged. Wonderful quality.
Hello Ana,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
I never received my order. It's been nearly a month.
Hello Bridgette,
It is with great regret that we received your feedback regarding the status of your order. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Really dislike the auto subscription... And the shoes are very cheap
Hello Brittany,
Thank you for taking the time to provide feedback. Your feedback on our VIP membership and the quality of our product is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.
Best,
Clark
I always order size 9 and the shoes always fit. This time for the sandals they did not fit at all. I would need to order almost an 11 for my foot to fit in them. I don't know if it's the cut of the shoe or what and I don't have time to do the return process so I will just give them to a friend since they are brand new. I think the cut of the shoes have changed from when I first became a member.
Hello Amber,
Thank you for taking the time to provide feedback. Your feedback on our sizing is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.
Best,
Clark
I love this site- they are affordable so it you want multiples and a shoe for one outfit, you can do it without breaking the bank. And- I have paid 200 for shoes that are not half as comfortable as every she I have gotten from Shoedazzle. Some I've bought in every color- and I wear heels everywhere and never been disappointed.
Hello Mary,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
Good quality! Delivered in no time! Everybody likes my shoes. I am proud when I wear then
Hello Nazik,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
After waiting sometime to only receive the wrong item is very disheartening. I called customer service immediately. They will not ship my item until they receive the incorrect one sent. That is extremely unfair to me the customer. I should not have to suffer for the companies mistake. I do not have access to print a label and have now been waiting for the return label to arrive by mail. I do not need the extra headache/stress. I will be canceling the order.
Hello Karen,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love the color of my dress and the sandals are perfect! Comfy and shine!
Hello Mercy,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Cheers!
Best regards,
Chad
I paid for two day shipping and it took 4 days. Shoes did not fit properly either. I felt like the whole process was very dishonest and not at all courteous to me. I will never spend my money with this company again.
You will see a reply below where the company is pretending like my poor review bothers them and they are supposed to be contacting me immediately after sending that reply. That was a lie to make it look like they actually care.
Hello Jazmyn,
It is with great regret that we received your feedback regarding our shipping policy. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
My selections always fit great. Very satisfied with their services.
Hello Christiana,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
Very satisfied nice and stylish shoes great price!
Hello Shady,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
Shoedazzle has always delivered quality items. If I have any issues they do not hesitate to rectify. Delivery is quick and simple.
Hello Sue-ann,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
Every pair of shoes starts to fall apart (rubber of soles fall off and also soles detatching from the shoe). Very disappointed
Hello Joanna,
Thank you for taking the time to provide feedback. Your feedback regarding our quality is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.
Best,
Clark
Love the items I buy. Shoes fit perfectly nice great customer service
Hello Cherry,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
I love the shoes and accessories it is exactly what been advertised. Shipping to return is very easy
Hello Shimeka,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
I have good service with the costumer service I recommended for all people I will buy next time when
Hello Marwan,
Thank you for leaving a review and informing us about your concern. We have just finished reading your review regarding the monthly credit charge. I'll make sure to pass along your comments to our appropriate team! Your input enables us to identify areas where we can improve.
Best,
Clark
When I received my purchase I tried my shoes on and they are perfect!.
Hello Maria,
We are glad you are enjoying our products and website! We are also happy your items are a perfect fit! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Great fit, beautiful quality, low prices, and fast shipping.
Hello Kimberly,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!
Best,
Lia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Renea,
Thanks for sending your review! Your feedback about our shipping/delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth