Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
I'm able to find something cute in clothing or shoes
Great sale, love the styles, love the fit, love the quality.
Hello Marika,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
I always get really good quality products for my crash.
Hi Awwalah,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
Some of the shoes did not look like how they looked online.
Hello Sierra,
Thank you for taking the time to comment. Your feedback on the quality of our products is essential to us, and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.
Best,
Clark
Overall a really great experience shopping with ShoeDazzle! The only thing I wish is that VIP credits could be used on the JustFab website as well. But still so happy with everything, thanks SD <3 cant wait for my next order.
Hello Brittany,
Thank you for taking the time to leave a review. Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Items were great except for one pair shoes u purchase are not always true to size
Hello Rhohema,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best regards,
Chad
I have been ordering shoes from Shoedazzle for the past 2 years and have always had a wonderful experience. The quality you receive on any item purchased is worth the price. If you need to contact customer service for any reason, such as package not received, etc, their customer service is remarkable. I have referred several people to Shoedazzle and they all have been completely satisfied.
Hello Angela,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
Trusted, reliable, quality material and faster shipping so far.
Hello Veronica,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
I was really looking forward to for a good pair, the pair is good and the packaging is good. The base of the shoe is very heavy. I would like to return or exchange but I don't know how. Could please reach out to me.
Hello Monica,
Thanks for sending your review! Your feedback about our product style and sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
I am impressed by all the items I bought! Sometimes I get defective shoes or have issues with quality/comfort/width, but this time I tried buying clothes and accessories and I'm impressed. I'm disappointed there are no or little to no wide width options anymore and only extra wide
Hello Kristen,
Thank you for taking the time to provide feedback. Your feedback regarding our selection and our product quality is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.
Best,
Clark
I had 2 credits that I was able to use and I got dress and shoes for a upcoming event.
Hello Glenda,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
Excellent, quality and customer service member was very knowledgeable about products, will recommend to friends and family
Hello Diamond,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
Awesome! Thr shoes are great quality and great styles
Hello Gretel,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
This was another great purchase of quality products from Shoe Dazzle. The shoes are comfortable.
Hello Maria,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
Good, easy to navigate the website and items were shipped pretty fast.
Hello Maria,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our website and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
Same review posted for their sister company: JustFab...
This company is so unorganized and inconvenient at times! They've locked my account and blocked my credit card sooooo many times, over something that I was told several times, was taken care of. They do have a great return policy and customer service is usually professional. I do love their products and great prices. Biggest inconvenient, and ridiculous, issue is, they say you can use 1 shipping label for multiple packages when doing a return. I've worked for both the USPS and FEDEX, so I know for a 100% FACT, that you can NOT print the same label with the exact same tracking number and place it on different packages. Anybody with experience in shipping would know, how can several different packages be tracked with the same tracking number? If you have 3 boxes with the same label and same tracking number, that says delivered, how can you confirm ALL 3 of the packages arrived? You'll know something was delivered, but how would you know ALL were delivered? Packages get lost all the time, so it would be possible for 1 or 2 to be delivered together, but maybe the 3td got lost? Just doesn't make sense! Ask any shipping company and they will tell you, one label with one tracking number PER PACKAGE. So annoying... So I started taping big boxes together for the 1 label, but I'm sure the USPS doesn't appreciate that, since the package now weighs 100 pounds!
Hello Stephanie,
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
My order was misshipped to an entirely different state and didn't make it to me in time for my Birthday party. Due to this I had to find new shoes and another outfit last minute. My funds were refunded and 1 pair was shipped after the fact. Overall I haven't worn the shoes so my review is service based only.
Hello Bridgette,
Thank you for taking the time to provide feedback. Your feedback on the missing package is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.
Best,
Clark
I got two pairs of shoes for CAD12.00! I couldn't believe it! One of them was a knee-high pair of boots!
I love Shoedazzle! Products are of good quality and incredible prices!
Hello Raquel,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
Actually the Best One Ever, and I Have a Lot of Shoe Experience in My Life Being of Sixty Seven years Of Age!
Hello Juno,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I ordered a pair of jeggings that l really like, but definitely looked better on the website model than me. I still wear them occasionally because they are super comfy, but I have other jeggings that a slightly more flattering :) very satisfied though. I can't help that I don't have enough junk in the trunk and the girls on the site do
Hello Lydia,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Mara,
We love our members and we value your business. We want to thank you for giving us the opportunity to serve you. Our Member Services is always open to hearing more feedback from you. Thank you!
Best,
Allison