business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
How would you rate Shoedazzle?
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
California
1 review
0 helpful votes
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Good items, priced well
June 17, 2022

I'm able to find something cute in clothing or shoes

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Mara,

We love our members and we value your business. We want to thank you for giving us the opportunity to serve you. Our Member Services is always open to hearing more feedback from you. Thank you!

Best,
Allison

Bahamas
1 review
0 helpful votes
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Love everything
June 17, 2022

Great sale, love the styles, love the fit, love the quality.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Marika,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Georgia
1 review
0 helpful votes
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I love my purchase
June 17, 2022

I always get really good quality products for my crash.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Awwalah,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

California
1 review
0 helpful votes
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Not the biggest fan
June 17, 2022

Some of the shoes did not look like how they looked online.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sierra,

Thank you for taking the time to comment. Your feedback on the quality of our products is essential to us, and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.

Best,
Clark

California
1 review
0 helpful votes
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Love it!
June 17, 2022

Overall a really great experience shopping with ShoeDazzle! The only thing I wish is that VIP credits could be used on the JustFab website as well. But still so happy with everything, thanks SD <3 cant wait for my next order.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Brittany,

Thank you for taking the time to leave a review. Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

New Jersey
1 review
0 helpful votes
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Mostly satisfied
June 17, 2022

Items were great except for one pair shoes u purchase are not always true to size

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Rhohema,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best regards,
Chad

Georgia
1 review
0 helpful votes
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Highly Recommended
June 17, 2022

I have been ordering shoes from Shoedazzle for the past 2 years and have always had a wonderful experience. The quality you receive on any item purchased is worth the price. If you need to contact customer service for any reason, such as package not received, etc, their customer service is remarkable. I have referred several people to Shoedazzle and they all have been completely satisfied.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Angela,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Minnesota
1 review
0 helpful votes
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My favorite website
June 17, 2022

Trusted, reliable, quality material and faster shipping so far.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Veronica,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Canada
1 review
0 helpful votes
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I was really looking forward to for a good pair, the pair is good and the packaging is good. The base of the shoe is very heavy. I would like to return or exchange but I don't know how. Could please reach out to me.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Monica,

Thanks for sending your review! Your feedback about our product style and sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

California
1 review
0 helpful votes
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Great items!
June 17, 2022

I am impressed by all the items I bought! Sometimes I get defective shoes or have issues with quality/comfort/width, but this time I tried buying clothes and accessories and I'm impressed. I'm disappointed there are no or little to no wide width options anymore and only extra wide

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kristen,

Thank you for taking the time to provide feedback. Your feedback regarding our selection and our product quality is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.

Best,
Clark

West Virginia
2 reviews
0 helpful votes
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Best deal I've ever experience
June 17, 2022

I had 2 credits that I was able to use and I got dress and shoes for a upcoming event.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Glenda,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

Illinois
1 review
0 helpful votes
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Wonderful
June 17, 2022

Excellent, quality and customer service member was very knowledgeable about products, will recommend to friends and family

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Diamond,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Florida
1 review
0 helpful votes
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Great buy
June 17, 2022

Awesome! Thr shoes are great quality and great styles

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Gretel,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

North Carolina
1 review
0 helpful votes
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Awesome Purchase
June 17, 2022

This was another great purchase of quality products from Shoe Dazzle. The shoes are comfortable.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Maria,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Minnesota
1 review
0 helpful votes
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Great!
June 17, 2022

Good, easy to navigate the website and items were shipped pretty fast.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Maria,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our website and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Wisconsin
2 reviews
0 helpful votes
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Unorganized and Inconsistent
June 17, 2022

Same review posted for their sister company: JustFab...
This company is so unorganized and inconvenient at times! They've locked my account and blocked my credit card sooooo many times, over something that I was told several times, was taken care of. They do have a great return policy and customer service is usually professional. I do love their products and great prices. Biggest inconvenient, and ridiculous, issue is, they say you can use 1 shipping label for multiple packages when doing a return. I've worked for both the USPS and FEDEX, so I know for a 100% FACT, that you can NOT print the same label with the exact same tracking number and place it on different packages. Anybody with experience in shipping would know, how can several different packages be tracked with the same tracking number? If you have 3 boxes with the same label and same tracking number, that says delivered, how can you confirm ALL 3 of the packages arrived? You'll know something was delivered, but how would you know ALL were delivered? Packages get lost all the time, so it would be possible for 1 or 2 to be delivered together, but maybe the 3td got lost? Just doesn't make sense! Ask any shipping company and they will tell you, one label with one tracking number PER PACKAGE. So annoying... So I started taping big boxes together for the 1 label, but I'm sure the USPS doesn't appreciate that, since the package now weighs 100 pounds!

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Stephanie,

We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Wisconsin
1 review
0 helpful votes
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Missing product
June 17, 2022

My order was misshipped to an entirely different state and didn't make it to me in time for my Birthday party. Due to this I had to find new shoes and another outfit last minute. My funds were refunded and 1 pair was shipped after the fact. Overall I haven't worn the shoes so my review is service based only.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Bridgette,

Thank you for taking the time to provide feedback. Your feedback on the missing package is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.

Best,
Clark

Canada
1 review
0 helpful votes
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Great deals!
June 17, 2022

I got two pairs of shoes for CAD12.00! I couldn't believe it! One of them was a knee-high pair of boots!
I love Shoedazzle! Products are of good quality and incredible prices!

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Raquel,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

Florida
1 review
0 helpful votes
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My Greatest Shoe Experience Ever!
June 17, 2022

Actually the Best One Ever, and I Have a Lot of Shoe Experience in My Life Being of Sixty Seven years Of Age!

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Juno,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

New Mexico
1 review
0 helpful votes
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Comfortable and Affordable
June 17, 2022

I ordered a pair of jeggings that l really like, but definitely looked better on the website model than me. I still wear them occasionally because they are super comfy, but I have other jeggings that a slightly more flattering :) very satisfied though. I can't help that I don't have enough junk in the trunk and the girls on the site do

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lydia,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad