Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
I ordered a pair of heels from here awhile ago with a 75% discount and later was charged an additional $50 for something I never even bought. I never received the money back and wanted to talk to a supervisor but also never did. Very unprofessional and I'm extremely dissatisfied, I do not plan on ordering from here again.
I absolutely love all of my shoes There wasn't really a single problem with any of them besides my actual 1st pair I bought some shoes for somebody for Christmas and I couldn't return them because it was too late Because I had to wait until after Christmas to give it to them it was already too late to return them and now I'm just stuck with hair boots that I can't wear or return But other than that every parachute I've gotten has been beautiful I've loved them and I get compliments all the time I have shoes from years ago still
Hello Tearra,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The site is easy to navigate and the selections are great.
Hello Latisha,
Thank you for writing a review! We are glad to know that you had a great experience navigating the website! We always make sure to give you a seamless shopping experience possible. Have a great day!
Best,
Dean
I'm happy to have my sneakers with the right size and satisfied with the service provided.
Hi Angelica,
Thank you for your kind words about your buying experience and the items you purchased! It was an absolute pleasure to work with you! We hope you continue to have a wonderful time with us in the future! Thanks for sharing!
Best,
Kim
Good experience so far. Love all my shoes, I will continue to buy from this company moving forward.
Hello Rose,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
I wear a 12m woman shoe, ordered 2 pairs of heals with high hopes! The buckles on one pair was so short they lack about 2 inches meeting so I won't be wearing them! The length on both pairs was perfect, however the width right at the toes was way to narrow making them uncomfortable to wear. Both pairs were supper cute and seem to be of good quality, but they obviously have some issues that need to be addressed!
Hello Crystal,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I never received my order when I reported it to have a replacement sent, that didn't come
Hello Susan,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Love their shoes, and at a nice price, that is why I buy one or two pairs every month
Hello Gina,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
Shoes are always trendy and so cute! They come so quick too. Never an issue every month.
Hi Maggie,
Thank you so much for your amazing review of your shopping experience and your purchase! We value feedback like this because it motivates us to enhance our products and services even more! We are delighted that we were able to meet your requirements. We hope you continue to have a wonderful time with us in the future. Have a wonderful day!
Best,
Kim
Wouldn't change a thing. Perfect shoes, perfect size and delivered within a few days. Yup, amazing! Thank you.
Hi Keith,
We love your wonderful review! We are happy to be a part of your motivation to stay fit and healthy. Have a great day!
Best,
Tina
I have been very happy with all the shoes I have gotten. They have been right on point. I have no complaints. Fit has always been great.
Hello Theodora,
We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Dean
It's been almost a month and I haven't received my package
Hello Lynette,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
About the web, offer nice prices, and then you by the membership and still is expensive.
Hello Leslie,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our prices and Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Loved it from selecting shoe and receiving at home, no hi cups.
Hello Kelli,
Thank you for sharing your great experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!
Best,
Dean
I acquired several pairs of boots and sandals that I have wanted for some time, but was unwilling to pay the prices I had seen elsewhere.
Hello Nina,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
As always, SHOEDAZZLE has the most polite, knowledgeable, patient customer service representatives on line for me. Every issue is resolved, with a follow up email to make sure the customer's needs were met. I Love it here!
Hi Cynthia,
Thank you so much for your wonderful comments on your experience and with our Member Services Team! It was a true pleasure to do business with you! We hope you continue to have a wonderful time with us in the future! Have a great day!
Best,
Kim
They were very accommodating, they listened and made sure I was satisfied.
Hi Janice,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
It's always easy to shop on Shoe Dazzle. There are so much selections I like, it's hard deciding what I should get. But whatever I end up choosing gets delivered pretty quickly.
Hello Verrell,
We couldn't be any happier with this great feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a wonderful day!
Best,
Allison
No hassle ordering. Moderate pricing for budget friendly customers. Ships expeditiously with low or no cost shipping.
Hi Rita,
We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
I get quality items at an affordable prices, absolute satisfaction
Hello Bukola,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Tavante,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our VIP program and Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad