business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
New York
1 review
0 helpful votes
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Wrongfully charged
June 18, 2022

I ordered a pair of heels from here awhile ago with a 75% discount and later was charged an additional $50 for something I never even bought. I never received the money back and wanted to talk to a supervisor but also never did. Very unprofessional and I'm extremely dissatisfied, I do not plan on ordering from here again.

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tavante,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our VIP program and Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Massachusetts
1 review
0 helpful votes
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Love it
June 18, 2022

I absolutely love all of my shoes There wasn't really a single problem with any of them besides my actual 1st pair I bought some shoes for somebody for Christmas and I couldn't return them because it was too late Because I had to wait until after Christmas to give it to them it was already too late to return them and now I'm just stuck with hair boots that I can't wear or return But other than that every parachute I've gotten has been beautiful I've loved them and I get compliments all the time I have shoes from years ago still

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tearra,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Texas
2 reviews
0 helpful votes
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Good Sale/Great Finds
June 18, 2022

The site is easy to navigate and the selections are great.

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Latisha,

Thank you for writing a review! We are glad to know that you had a great experience navigating the website! We always make sure to give you a seamless shopping experience possible. Have a great day!

Best,
Dean

Canada
1 review
0 helpful votes
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Excellent
June 18, 2022

I'm happy to have my sneakers with the right size and satisfied with the service provided.

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Angelica,

Thank you for your kind words about your buying experience and the items you purchased! It was an absolute pleasure to work with you! We hope you continue to have a wonderful time with us in the future! Thanks for sharing!

Best,
Kim

Illinois
1 review
0 helpful votes
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Good experience so far. Love all my shoes, I will continue to buy from this company moving forward.

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Rose,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Kentucky
1 review
0 helpful votes
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Shoes run small
June 18, 2022

I wear a 12m woman shoe, ordered 2 pairs of heals with high hopes! The buckles on one pair was so short they lack about 2 inches meeting so I won't be wearing them! The length on both pairs was perfect, however the width right at the toes was way to narrow making them uncomfortable to wear. Both pairs were supper cute and seem to be of good quality, but they obviously have some issues that need to be addressed!

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Crystal,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Virginia
1 review
0 helpful votes
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I never received my order when I reported it to have a replacement sent, that didn't come

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Susan,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Wisconsin
1 review
0 helpful votes
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I always love their shoes
June 18, 2022

Love their shoes, and at a nice price, that is why I buy one or two pairs every month

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Gina,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

New Jersey
1 review
0 helpful votes
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Shoes are always trendy and so cute! They come so quick too. Never an issue every month.

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Maggie,

Thank you so much for your amazing review of your shopping experience and your purchase! We value feedback like this because it motivates us to enhance our products and services even more! We are delighted that we were able to meet your requirements. We hope you continue to have a wonderful time with us in the future. Have a wonderful day!

Best,
Kim

Canada
1 review
0 helpful votes
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Amazing
June 18, 2022

Wouldn't change a thing. Perfect shoes, perfect size and delivered within a few days. Yup, amazing! Thank you.

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Keith,

We love your wonderful review! We are happy to be a part of your motivation to stay fit and healthy. Have a great day!

Best,
Tina

Maryland
1 review
0 helpful votes
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Great shoes!
June 18, 2022

I have been very happy with all the shoes I have gotten. They have been right on point. I have no complaints. Fit has always been great.

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Theodora,

We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Dean

South Carolina
1 review
0 helpful votes
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Package not received
June 18, 2022

It's been almost a month and I haven't received my package

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lynette,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

New York
1 review
0 helpful votes
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About the web, offer nice prices, and then you by the membership and still is expensive.

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Leslie,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our prices and Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Texas
1 review
0 helpful votes
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Perfect order!
June 17, 2022

Loved it from selecting shoe and receiving at home, no hi cups.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kelli,

Thank you for sharing your great experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!

Best,
Dean

New Hampshire
2 reviews
0 helpful votes
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Terrific Deals
June 17, 2022

I acquired several pairs of boots and sandals that I have wanted for some time, but was unwilling to pay the prices I had seen elsewhere.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Nina,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

California
3 reviews
0 helpful votes
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Excellent service
June 17, 2022

As always, SHOEDAZZLE has the most polite, knowledgeable, patient customer service representatives on line for me. Every issue is resolved, with a follow up email to make sure the customer's needs were met. I Love it here!

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Cynthia,

Thank you so much for your wonderful comments on your experience and with our Member Services Team! It was a true pleasure to do business with you! We hope you continue to have a wonderful time with us in the future! Have a great day!

Best,
Kim

Nevada
1 review
0 helpful votes
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Return and exchange
June 17, 2022

They were very accommodating, they listened and made sure I was satisfied.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Janice,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Tina

Maryland
1 review
0 helpful votes
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Great Experience!
June 17, 2022

It's always easy to shop on Shoe Dazzle. There are so much selections I like, it's hard deciding what I should get. But whatever I end up choosing gets delivered pretty quickly.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Verrell,

We couldn't be any happier with this great feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a wonderful day!

Best,
Allison

Illinois
1 review
0 helpful votes
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A Happy Customer
June 17, 2022

No hassle ordering. Moderate pricing for budget friendly customers. Ships expeditiously with low or no cost shipping.

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Rita,

We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Tina

Indiana
1 review
0 helpful votes
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Quality
June 17, 2022

I get quality items at an affordable prices, absolute satisfaction

Date of experience: June 17, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Bukola,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean