Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
I always find many shoes for different occasions. Great prices
Hello Laura,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
So easy and effortless that I enjoy placing my online orders.
Hello Adonica,
We are honored that you have chosen us and placed your continued trust in ShoeDazzle for your products! Please do not hesitate to share your thoughts and feedback with us at any time. We are here for you.
Best,
Allison
Shoes are excellent quality! Always sent in great shape, excellent service.
Hello Samantha,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
My orders with shoedazzle are generally easy i think I've only had one issue in the 7 years I've been a member. There great with customer service and selections are always amazing.
Hi Joneshia,
We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
Muy buena, excelente, gracias muy contenta mil gracias
Hola maura,
¡Te amamos a ti y a tu maravillosa reseña! Siempre es bueno saber que está satisfecho con su compra, ¡eso es lo que siempre buscamos!
Mejor,
Tina
I find the shoes sexy unique interesting provocative multiple if possible I just enjoy the by the a large selection that's available to select from the pad the packaging
Hello Shari,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
Arrived sooner than expected, this is all I have to say
Hello Charlene,
Thank you so much for the positive review. We appreciate the feedback and are happy that you are having a great experience. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
I was complimented by everyone. I have been a vip member for long and don't regret. All my shoes are liked
Hello Susan,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean
I have bought over 45 pairs all good quality and always fast delivery
Hi Brandy,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
The label that I got printed for an exchange was invalid at the usps. I ended up paying 20 and change to do an exchange which cost more than the shoes themselves.
Hello Rachelle,
Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with an exchange. Our Member Services Team will email you shortly to further assist you.
Best,
Dean
Order and delivery was swift. Even though an email was sent to me about a possible delay on delivery, I still got my order on the exact scheduled date.
Without realizing as time passed by, I have become a loyal client towards Shoedazzle. What attracted me to buy from this site is because I'm able to find my shoe size, at a reasonable price, and beautiful style. I kept buying thanks to your vip membership program, and many available discount options. Afterwards, I tried the clothes and I am satisfied with the quality and cut of your products for the price value I get. Overall, in less than a year, Shoedazzle has become one of my favorite shopping site. One negative point I must share, is the difficulty to request a return for a product. It is difficult to locate it on the mobile site, and once located, it is not highlighted as an option. This needs to be worked on. Whether it's to prevent unnecessary returns, it still needs to be easy access for the VIPs.
Hello Vanessa,
Thank you for writing a review! We would love to assist you further with the concern you had with returns. Our Member Services Team will email you right away.
Best,
Dean
That's amazing, Im looking for my future purchases.
Hi Marzieh,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
The company that they used to ship my order never delivered my shoes.
Hello Kristin,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Always getting compliments on my shoes! And getting to pick something every month helps me look forward to getting myself something nice.
Hi Meg,
Thank you for the amazing review of the items that you received! We love being able to provide the products that our members seek. We appreciate the time you spent sharing your experience! We hope you will always have a great experience with us in the future! Have a great day!
Best,
Kim
I didn't received sum also I was lied to about my discount refund also my credit towards my order I was given the ran around lost out almost 700 bucks
Hello Xavier,
Thank you for taking the time to leave a review. Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I had a problem getting into my cart. The customer service representative was very patient with me, a senior citizen who is challenged by technology. She stayed with me helping me solve the problem I was having.
Hi Donna,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
Great customer service. Will shop again. I really like the shoe selection they have.
Hello John,
We appreciate the time you took to share your experience with us! We're happy that you're satisfied with our products and services! Have a great day!
Best,
Dean
I have ordered many different Styles and let's say out of 10 only one was returned and usually just because I ordered wrong size. The products are of great quality for the money you pay and the variety is awesome
Hello Sherry,
Your business is much appreciated, and we will do our very best to continue to meet your needs. We truly appreciate you and reviews like these that make us want to improve our products and services even more!
Best,
Allison
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Nelly,
Wow! This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review! Have a great day!
Best,
Allison