business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
How would you rate Shoedazzle?
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
California
1 review
0 helpful votes
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Amazing
June 19, 2022

I was surprised to see how good they are thank you so much! I love my new shoes

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Nelly,

Wow! This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review! Have a great day!

Best,
Allison

New York
1 review
0 helpful votes
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Great shoes for the price
June 19, 2022

I always find many shoes for different occasions. Great prices

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Laura,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Texas
1 review
0 helpful votes
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So easy and effortless that I enjoy placing my online orders.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Adonica,

We are honored that you have chosen us and placed your continued trust in ShoeDazzle for your products! Please do not hesitate to share your thoughts and feedback with us at any time. We are here for you.

Best,
Allison

Kentucky
2 reviews
0 helpful votes
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Excellence
June 19, 2022

Shoes are excellent quality! Always sent in great shape, excellent service.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Samantha,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

California
1 review
0 helpful votes
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Oh she's fancy
June 19, 2022

My orders with shoedazzle are generally easy i think I've only had one issue in the 7 years I've been a member. There great with customer service and selections are always amazing.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Joneshia,

We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Tina

Virginia
1 review
0 helpful votes
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Excelente
June 19, 2022

Muy buena, excelente, gracias muy contenta mil gracias

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hola maura,

¡Te amamos a ti y a tu maravillosa reseña! Siempre es bueno saber que está satisfecho con su compra, ¡eso es lo que siempre buscamos!

Mejor,
Tina

Michigan
1 review
0 helpful votes
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Wonderful footwear
June 19, 2022

I find the shoes sexy unique interesting provocative multiple if possible I just enjoy the by the a large selection that's available to select from the pad the packaging

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shari,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

South Carolina
1 review
0 helpful votes
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New shoes
June 19, 2022

Arrived sooner than expected, this is all I have to say

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Charlene,

Thank you so much for the positive review. We appreciate the feedback and are happy that you are having a great experience. We hope you will always have a fabulous experience with us in the future!

Best,
Allison

Massachusetts
1 review
0 helpful votes
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Love my white loafer!
June 19, 2022

I was complimented by everyone. I have been a vip member for long and don't regret. All my shoes are liked

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Susan,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Dean

Washington
1 review
0 helpful votes
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Fast and good quality
June 19, 2022

I have bought over 45 pairs all good quality and always fast delivery

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Brandy,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Washington
1 review
0 helpful votes
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Exhanges are not free
June 19, 2022

The label that I got printed for an exchange was invalid at the usps. I ended up paying 20 and change to do an exchange which cost more than the shoes themselves.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Rachelle,

Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with an exchange. Our Member Services Team will email you shortly to further assist you.

Best,
Dean

Canada
1 review
0 helpful votes
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Statement shoes
June 19, 2022

Order and delivery was swift. Even though an email was sent to me about a possible delay on delivery, I still got my order on the exact scheduled date.

Date of experience: June 19, 2022
Canada
1 review
0 helpful votes
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I am Shoedazzled
June 19, 2022

Without realizing as time passed by, I have become a loyal client towards Shoedazzle. What attracted me to buy from this site is because I'm able to find my shoe size, at a reasonable price, and beautiful style. I kept buying thanks to your vip membership program, and many available discount options. Afterwards, I tried the clothes and I am satisfied with the quality and cut of your products for the price value I get. Overall, in less than a year, Shoedazzle has become one of my favorite shopping site. One negative point I must share, is the difficulty to request a return for a product. It is difficult to locate it on the mobile site, and once located, it is not highlighted as an option. This needs to be worked on. Whether it's to prevent unnecessary returns, it still needs to be easy access for the VIPs.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Vanessa,

Thank you for writing a review! We would love to assist you further with the concern you had with returns. Our Member Services Team will email you right away.

Best,
Dean

IR
1 review
0 helpful votes
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Amazing
June 19, 2022

That's amazing, Im looking for my future purchases.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Marzieh,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Illinois
1 review
0 helpful votes
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Shipping sucks!
June 18, 2022

The company that they used to ship my order never delivered my shoes.

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kristin,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

New Hampshire
1 review
0 helpful votes
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Always getting compliments on my shoes! And getting to pick something every month helps me look forward to getting myself something nice.

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Meg,

Thank you for the amazing review of the items that you received! We love being able to provide the products that our members seek. We appreciate the time you spent sharing your experience! We hope you will always have a great experience with us in the future! Have a great day!

Best,
Kim

Minnesota
1 review
0 helpful votes
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I need my money Now
June 18, 2022

I didn't received sum also I was lied to about my discount refund also my credit towards my order I was given the ran around lost out almost 700 bucks

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Xavier,

Thank you for taking the time to leave a review. Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

New Jersey
1 review
0 helpful votes
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One of my favorite sites
June 18, 2022

I had a problem getting into my cart. The customer service representative was very patient with me, a senior citizen who is challenged by technology. She stayed with me helping me solve the problem I was having.

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Donna,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Tina

Florida
1 review
0 helpful votes
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Shoedazzled
June 18, 2022

Great customer service. Will shop again. I really like the shoe selection they have.

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello John,

We appreciate the time you took to share your experience with us! We're happy that you're satisfied with our products and services! Have a great day!

Best,
Dean

Canada
1 review
0 helpful votes
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Excelent
June 18, 2022

I have ordered many different Styles and let's say out of 10 only one was returned and usually just because I ordered wrong size. The products are of great quality for the money you pay and the variety is awesome

Date of experience: June 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sherry,

Your business is much appreciated, and we will do our very best to continue to meet your needs. We truly appreciate you and reviews like these that make us want to improve our products and services even more!

Best,
Allison