business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
Washington
1 review
0 helpful votes
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Satisfied customer
June 19, 2022

Been a member since around 2012. Had some bad experiences, but returns were handled in a quick manner no questions asked

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Kim,

Thank you for providing feedback about your shopping experience! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.

Best,
Kim

Florida
1 review
0 helpful votes
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Fluffy and comfy
June 19, 2022

My daughter and I both got a cute and comfy pair of platform slides. We get compliments everywhere we go!

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shawna,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Dean

Canada
1 review
0 helpful votes
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Summer sandals
June 19, 2022

Pretty shoes, comfortable. Fast delivery.
They fit very well, true to size.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Connie,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Allison

Maryland
1 review
0 helpful votes
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Shoe purchase
June 19, 2022

Affordable, great selection on styles and colors, timely shipping, great quality & great sales.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Jestina,

We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It’s a goal met for us knowing that you are satisfied!  

Best,
Tina

Colorado
1 review
0 helpful votes
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Happy purchase
June 19, 2022

Shoes arrived around a week after I ordered (probably a little sooner because it felt really quick) and shoes fit great.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Martha,

Awesome! We're happy to provide you a positive experience with our products and services! It is members like you that help keep our lights on, and we couldn't be more grateful. Have a great day!

Best,
Dean

Ohio
1 review
0 helpful votes
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Poor quality
June 19, 2022

Poor quality, they don't even last a wear. Hoping to use up my credits so I can cancel

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Danielle,

Your feedback is important to us! We value you, and we are committed to providing you with great quality products. Our Member Services team will get in touch with you shortly to further assist you.

Best,
Dean

Washington
2 reviews
0 helpful votes
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Quick delivery!
June 19, 2022

I have been paying $39.95 per month for my subscription to shoedazzle for almost 2 years now and I used 9 of my 23 + credits to order 9 pairs of shoes. I did have to pay an extra $25 for my purchase which is a bummer bc I have more mobey left in my account that I believe should have covered the entire amount of my order... I also have one pair of booties that I want to exchange. I hope that is not a difficult process.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Krista,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Tina

Florida
1 review
0 helpful votes
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Did not get full credit
June 19, 2022

I returned two items of clothing. A jacket and a pair of shorts. I only received $19.99 credit? I spent way more than that. The jacket was $52.95 and the shorts were $34.95.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dale,

Thank you for writing a review! Your feedback about our credit from your return is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Allison

Canada
1 review
0 helpful votes
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Satisfied customer
June 19, 2022

My purchase was satisfactory the quality is great.
I am quite pleased.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Linett,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

California
1 review
0 helpful votes
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Everything good!
June 19, 2022

Loved everything about this order. Outfit is fire!

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Carla,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Alabama
4 reviews
0 helpful votes
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Pretty shoes
June 19, 2022

I loved, loved the shores, but they were much higher than I imagined, shoe dazzle would not llet me return them so I have a gorgeous pair of shoes in my closet that will never be wor

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Gayle,

Thank you for writing a review about the items that you received! Your feedback will help us know what we can do better A representative from our Member Services Team will be contacting you immediately.

Best,
Kim

New Hampshire
1 review
0 helpful votes
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Excelente
June 19, 2022

Muy buenos productos, excelente calidad y entrega inmediata

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Cano,

Thanks for taking the time to write a great review! We take pride in giving the best quality of products and services for our dear members! We're delighted to receive your compliments and appreciation! Have a great day!

Best,
Dean

New York
1 review
0 helpful votes
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My money is gone
June 19, 2022

I bought shoes with my debit card and you charged a card that was not on file after I bought and paid for my shoes and now my bank card is locked because I had to dispute the transaction that I didn't approve in the first place and now my rent will be late due to the fact that you take peoples money without their permission

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Gwendolyn,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the charge in your account.  Our Member Services Team will contact you right away.  

Best,
Allison

Texas
1 review
0 helpful votes
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Always satisfied
June 19, 2022

Love the shoes, love giving them as gifts and love the prices for the shoes and some of the clothes that you all have

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Cassandra,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Kentucky
3 reviews
0 helpful votes
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My shoe heaven!
June 19, 2022

I went there looking for a specific shoe. Not only was it on sale! Buuuuuut as always the recommended items stole my heart. Shoe dazzle is the most amazing shoe and clothes haven ever! And the prices are just unbeatable and the quality is superb everytime I open a box I am amazed at what I got for the price. I constantly get compliments from strangers when I'm out and about and I ALWAYS share the name!

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Katrina,

This is awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a fabulous day!

Best,
Allison

Rhode Island
1 review
0 helpful votes
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Plus size
June 19, 2022

The plus size clothes are never true to size always smaller. I have returned more clothes. The only reason I ordered anything because I don't need anymore shoes or boots and had to use the credit.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Janine,

Thank you for leaving feedback on how the item fits! Your feedback will assist us in determining what we can improve upon. A representative of our Member Services Team will contact you as soon as possible.

Best,
Kim

Georgia
1 review
0 helpful votes
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Comfortable
June 19, 2022

Shoes arrived in a few days of ordering, they are very comfortable and cure. I received lots of compliments.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ruthie,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Dean

Virginia
1 review
0 helpful votes
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Na
June 19, 2022

My issue is not resolved and i haven't got any payment for my return.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ramanjeet,

Thank you for writing a review! We would love to assist you further with the concern you had with a payment. Our Member Services Team will email you right away.

Best,
Dean

Canada
1 review
0 helpful votes
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The shoes was nice
June 19, 2022

Luv it. I repurchase it. Look hella cute. The shipping was fast. And the customer services was excellent.

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Mercy,

Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.

Best,
Dean

Connecticut
1 review
0 helpful votes
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Cheap
June 19, 2022

This company has gone downhill. Ugly and cheap junk

Date of experience: June 19, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Andrea,

Thank you for sharing your feedback about the quality of the product! We always like to know what our members are thinking so we know where to improve.  A representative from our Member Services Team will be contacting you immediately.

Best,
Kim