From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
I am not happy that I have to call customer service to cancel my subscription. There should be a cancel button. Not just a skip the month. The way all prices have gone up lately I can't afford this to come out of my check. And I sometimes forget to skip the month. I don't have the time to call between there customer serves hours and wait for someone to try to get me to keep it. I want it gone. And the shoes are low quality.
Always happy I dont like that I have to get a pair or you will take 39 dollars
Hello Sally,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Not once Have I received clothing that fits. Last piece of clothing I ordered was a sports bra. Had to send it back twice and it still doesn't fit right. ( I gave up on trying to get the right size.) Shoes are the same, either way too small or too big. From reading the reviews I hear the same complaints. What would be helpful is if the site would say runs small or big. Save time spent returning and customer service time.
On another note customer service is outstanding and more them happy to do exchanges and returns. But still an inconvenience for the disparity in sizing.
Hello Wendy,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Super cute heels. I love the height and colors. Can't wait to rock them in the Dominican Republic. I'm a 9.5 usually a 9 in open toed shoes but went a size up and got a 10 and the fits was perfect.
Hello Adrianne,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Cheers!
Best regards,
Chad
Bought these to wear for my Vegas vacation, and received many compliments. They are truly comfortable for all of the walking required in Vegas.
Hello Yolanda,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
I had purchased shoes and they were not true to size. I sent them back for an exchange from May 28th and the new pairs still have not been shipped at June 19th
Hello Rochelle,
Thank you for writing a review! Your feedback about the exchange order you haven't received is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Allison
I placed an order May 19th and 30 days later I still haven't received it. No one has contacted me and the tracking number doesn't work.
Hello Kim,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about your package. Our Member Services Team will get in touch with you right away.
Best,
Allison
My experience is always excellent with Shoe Dazzle no matter if it is a new purchase or refunding issue... It always gets resolved and my shoes are always of good quality.
Hi Carlisa,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
Very quick Delivery when order. Sales price was Great love a good bargain.
Hi Michelle,
We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
I love Shoedazzle. My go to for great shoes
I've been purchasing from Shoedazzle for a long time!
Hi Patricia,
Thank you so much for your wonderful comments about the items that you received We are delighted that we were able to meet your expectations! We appreciate you taking the time to share your experience and we hope you continue to have a wonderful time with us in the future! Have a great day!
Best,
Kim
The order was everything I had anticipated, however the delivery took over a month.
Hi Shyloe,
Thank you for sharing your feedback regarding the shipping timeframe! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
Have had to return/exchange four different pairs of shoes recently due to inconsistent sizing
Hello Stephanie,
Thank you for writing a review! Your feedback about our product sizes is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Allison
I love the quality and the price of the shoes. Beautiful shoes, great variety and selection.
Hi Robbin,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
I am never disappointed when I buy with you. Prices are phenomenal and the shoes always fit perfectly.
Hello Seigred,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
Hello Johntae,
Your feedback is important to us! We value you, and we are committed to providing you with great products. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
I always have a great experience shopping online with Show Dazzle!
Hello Tennille,
We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!
Best regards,
Chad
Was very good as always and quality of shoes are awesome they have a nice selection
Hello Gemma,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
I've purchased shoes from ShoeDazzle since 2012, and they have not let me down since. Amazing prices, and amazing styles! I recommend ShoeDazzle to all my friends, my husband loves for me to have the best-looking outfits and shoes, well... he started me on ShoeDazzle, amazing look, styles, and ultra amazing savings. Love my ShoeDazzle!
Hello Lori,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
I'm confused about an order I placed to exchange one pair of heels, to get a smaller size, same color& style. It went through, at first, but then I received an email saying the order could not be processed.? The other two pairs are great.
Hi April,
Thanks for your effort in writing a review about your shopping experience. We always want to make your shopping experience as easy as possible.We will be emailing you right away for assistance.
Best,
Tina
Shoedazzle has good fast service on shipping out orders and free shipping and returns!
Hello Mary,
It’s great to read your feedback about ShoeDazzle and we appreciate you taking the time to share your awesome experience! We aim to provide the best service to every member!
Best regards,
Chad
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Samantha,
Thank you for providing feedback regarding the VIP Membership! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.
Best,
Kim