Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Had to return mine was really poor quality.
I didn't like them one bit
The front was way to tight and the heel was in break of breaking
My experience with Shoedazzle is ALWAYS wonderful... my order is always right and the shipping time is never a long amount of wait time..
Hello Shauna,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
Always please, i couldn't ask for better. I get a quality stylish addition to my collection, that I can afford
Hello Angela,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Easy shopping processes, quick deliveries, good quality, friendly and patient customer service and a variety of products to choose from.
Hello Tamika,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I really like the shoes, just need a little bit more options (styles and colors), there are more boots than heels or sandals, and different high heels, there are all really high.
I just had one little problem with one pair of boots, they were sparkly silver boots and near the zipper they were unstitching but other than that the shoes are great and good quality.
Hello Liffdy,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Great experience of my life, love your products, always has thank you.
Hello Lisa,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Shoes dazzle customer service only concern is to make their profit, they absolutely do not care about the clients.
Hello Angelica,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Love all four pair. Fit as expected and great quality!
Hello Tiffany,
We're so glad that everything worked out for you. We here at Shoedazzle try our best to provide the best service to our members. Hope to hear more from you in the future!
Best,
Mary
Perfect fit and good value for your money will definitely recommend to family and friends. Fast delivery
Hello Funmi,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a fabulous experience with us in the future!
Best,
Allisobn
Love my sandals. They're beautiful, like the picture, true to size. And they arrived on time. They're comfortable as well.
Thank you, Shoedazzle!
Hello Jamie,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
I'm satisfied with the fast service of delivering orders plus the shoes always good quality and the size are almost always a good fit for me!
Hello Marilyne,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
I've been with Shoedazzle since November 2017 and live their service. In all this time I think I've only been disappointed with maybe 3 items I've purchased out of 100's!
Hello Jill,
Wow! Thanks for sharing a review! We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!
Best,
Allison
I'm a VIP customer but I don't understand why I could not use my credits for my last purchase. Please explain.
Hello Delores,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Item damaged. Website kept giving an "error" message when initiating return
Hello Mannette,
Thank you for writing a review! We would love to assist you further with the concern you had with the quality of our products. A representative from our Member Services Team will email you right away!
Best,
Dean
Excitement! I love my purchase and the new shoe boxes are gorgeous
Hello Traci,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Allison
I think I only kept a few pairs of shoes from my many attempts. Most shoes did not at all fit properly and were all slightly smaller than the actual size. They are way overpriced for cheap shoes and it was difficult to find where to unsubscribe.
Hello Emily,
Thank you for writing a review and sharing your experience with the product you purchased and your membership. We take pride in ensuring our member’s satisfaction. A representative from our Member Services Team will contact you right away.
Best,
Allison
Great quality and big savings. Fast delivery, excellent packaging. Thanks
Hello Rebeca,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
Very satisfied great quality shoes always on time delivery exactly what I expect
Hi Tanya,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
Excellent everything is perfect. Love my shoes they arrived in excellent condition.
Hello Telisa,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
Como siempre la calidad es inigualable y el precio siempre el más competente
Hola Yamely,
¡Gracias por tomarse el tiempo para compartir su increíble evaluación! ¡Nos alegra que estés disfrutando de tu compra! Siempre nos esforzamos por ofrecer a nuestros valiosos miembros productos de la mejor calidad y asequibles. Vuelva y visítenos pronto. ¡Salud!
Saludos,
Chad
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Aneela,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz