Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
My order arrived on time, however, the fit of the sandals was nothing like I imagined. And since I tried them on (and had to walk around to get a feel for them), I can't return them. Which is a bummer.
The style was gorgeous however it was not true to size 12
Hello Danetta,
We appreciate the feedback you shared regarding the sizes of the items we have. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Honestly I love the shoes no complaints there! But most of the sneakers are cut small and not to the sizes advertised which doesn't help the hassle of having to return items and then when I request a new size for exchange I'm told my order will ship soon then tell me days or even weeks later it's no longer available. Makes it difficult for me to want to shop.
Hello Denita,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Shoe dazzle is the only store over the past 10 yrs I buy shoes from. What I order is exactly what I get. No fuss no muss 100 0/0 of the time. Their sales are over the top!
Hello Christina,
We are glad you are enjoying our products and promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I've always had great experiences with Shoedazzle. The prices are always great and if I need customer service, they are always nice and helpful.
Hello Demetria,
We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz
Great shoes I love them even though my things where delayed but they Got to me safely and well packaged
Hello Naomi,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I always shop here for shoes. I buy the ones on sale or when they have huge discount promotions. I also love how they have free returns or exchanges if something doesn't fit. In my opinion, their are standard for all of their shoes. After your first or second order, you'll be able to know your Shoedazzle shoe size
Hello Alline,
We are glad you are enjoying our products and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Great shoes and customer service! The shoes were great quality and comfortable.
Hello Beryl,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
No matter the shoe - they are always great. The fit, the style and the quality is always perfect!
Hello Elizabeth,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Akways on time and in stock had great utems shies and clothes also good prices live this atire woukd recommend
Hello Aisha,
We are glad you are enjoying our products and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
My feet are in love with my new shoes. Order and delivery were seemless. Couldn't have been better. Thank you Shoe Dazzle!
Hello Caroline,
We are happy to know that you are satisfied with your purchase. We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
I would like a refund to my credit card but I keep getting refunded in store credits :(( (! It's a scam!
Hello Shery,
Thank you for your review. For assistance with the refund, our Member Services Team will get in touch with you right away. Thanks! ​
Best,
Renz
Thanks shoe dazzle, for taking an unauthorized $49.99 from my account, on a Sunday. Your a bunch of thieves, and have made a potential forever customer who's wife, likes your shoes, never return again. It's a pure shame...
Hello Isaac,
Thank you for writing a review! Your feedback about the charges is important to us, and we would like to address your concern. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.
Best,
Renz
The quality of the items I received was terrible and the monthly subscription is not worth it. Plus it's a hassle to cancel. 10/10 would not recommend
Hello Angel,
We appreciate the feedback you shared regarding the quality of the items we have. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Need to say I'm very satisfied with my quality goods and think that it's a great treat yourself moment.
Hello IsisI,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
The shoes are perfect! Neutral colored and right on time for summer! However I must return because they are 2 sizes too small. I'm really a 7 but I got an 8 and it fits like a 6. Can't wait til everyone else returns theirs when they notice the sizing is wrong so I can grab that 9(currently out of stock)! Because these shoes are fire! BLACK CROCODILE BAG is spacey! The vag does not look cheap and I'm in love!
Hello Marie,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
They can have good sales, etc. At times design, cut of the shoe and comfortibility (CAN BE LACKING)...
Quality control... walk on Real pavements to reassure shoes can endure the many walks of situations.
**Keep in mind**** MOST OF US DONT DRIVE AND DONT HAVE THAT CAR CUSHION THAT KEEPS USCOFF OUR FEET FOR AWHILE.
Hello Selina,
We always aim to deliver products of good quality. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Great! Super! All Good! The Bomb!
This place is awesome!
Hello Catherine,
Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.
Best,
Dean
Have not received my shoes and it's been a month already not very happy
Hi Veronica,
Thank you for providing feedback regarding your order! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.
Best,
Kim
Great products and great customer service, Love the flexibility of shopping or postponing to the next month my credit's had piled up enough for me to get an entire summer collection as well as a collection for the upcoming fall with no hassle and very little money at the time customer service is great at exchanging or returning items
Hello Torey,
Thank you so much for taking the time to share your great experience with us! We take pride in knowing our members are happy with our products and services. Have a great day!
Best,
Dean
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Amber,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz