Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
As always, Great shoes and clothes for the price, although the sizing isn't always consitant, but returning is easy.
Never had a bad experience with any of my shoes. Loved every style I've ordered.
Hello Milly,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
Fast, dependable delivery of items every order I have received. Returns processed promptly. Great job!
Hello Janis,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I love the shoes but I can do without the magazine. No matter how many times I opt out of magazine, I still get them and they go straight into the trash and no matter what I do to STOP magazines they keep coming. I would order more shoes but DON'T WANT MAGAZINES. It is a waste cause we all work no one has time read magazines.
Hello Marquita,
Thank you for your purchase. For assistance with your concern about the magazine, our Member Services Team will get in touch with you right away. Thanks! ​
Best,
Renz
Hi. I've been using ShoeDazzle on and off for several years. I've had a consistent "membership" but I don't always need shoes, so I have skipped quite a few months. However, I let a couple of credits accumulate. I went to use them and to my dismay, it didn't seem like it would apply for the credit on all shoes. It took me some time to find a pair that my full credit would be used on. It was disappointing, to say the least. I don't think I'll be keeping my membership much longer as it's becoming more of a hassle each month to manage. Especially, if my credit doesn't fully apply. It was fun while it lasted.
Hello Esperanza,
We are very sorry to hear that you have encountered a problem using the Member Credit. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I ordered so many sets of shoes but i never received them!
Hello Mary,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I've had repeated great experiences with this website! It's easy to navigate, they have cute shoes, and they handle returns/exchanges very quickly and easily as well. Highly recommend!
Hello Melissa,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The shoes are very comfortable. They were very affordable and they fit true to size. I would definitely recommend Shoe Dale to a friend.
I am very pleased with my purchases.
Hello Nathaniel,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I have bought many boots and booties. Amazing quality on all I own. I get so many compliments every time I wear my Shoedazzle shoes. Will definitely buy more!
Hi Bibiana,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Tina
It was so easy to find exactly what I needed and wanted. Great price and received on time.
Hello Michele,
Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent sharing your experience!
Best,
Allison
These sneakers are so adorable. Neutral color to go with many outfits. I did have to exchange for the next size up. A call to customer service with Martin was easy and pleasant.
Hello Beatrice,
Thanks for the great review! We are delighted that you enjoyed our product! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
They always deliver quickly and keep me informed when to expect it
Hello Caryn,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best service! Have a great day!
Best,
Renz
The shoes are very cute and buying them online means I couldn't try them on. The quality was bad too, the straps for the toes were different sizes, the bottom had NO PADDING, the material was slippery so every step felt like I was gonna fall over, there's a thick seam right on the ball of my foot where all my weight is. The only positive was the way they looked
Hello Jess,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Shipping delayed had nothing to do with shoe dazzle. It was delayed in hell.
Hello Christine,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
ShoeDazzle always have the latest styles at competitive prices. My packages always come on the expected date. I've never had to return a shipment. Nor have I ever call customer service.
Hello Fatima,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
The shoes I ordered are super cute & sexy but the 1st time I wore them one of the stones broke. I am unable to wear them now because the stone is just dangling. Very dissatisfied.
Hello Alica,
It is with great regret that we received your feedback regarding the quality of the items we have. A representative from our Member Services Team will contact you right away to help you.
Best,
Lia
I am always happy purchasing shoes from Shoe Dazzle. I had to return a couple of shoes, the return process was great! I look forward to keep ordering shoes from Shoedazzle.
Hello Darlene,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
My experience with ShoeDazzle has always been excellent great customer service. I would recommend ShoeDazzle to anyone and everyone because of the quality and the Great selections!
Hello Euphemia,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!
Best,
Lia
Ordering from Shoe Dazzle is always a great experience, great clothes, great shoes, great sales!
Hello Tiffinaie,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Hello Bonita,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best service! Have a great day!
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Sabrina,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz