From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
I purchased these shoes and they look better on me than the pictures. I'm very excited to wear them soon
The last two orders that I have purchased have taken the complete 14 business day shipping times. They have been rather delayed and previous ones came in a timely fashion.
Hello Heather,
Thank you for your purchase. For assistance with the delivery, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
And the return information for the shoe was incorrect. So I never got the shoes. And lost the sale. And I purchased a shoe for the dress. And still waiting for the shoe to return
Hello Deborah,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Excellent service on time all the time never had a problem with u services
Hello Michel,
Thank you so much for the awesome feedback! We are happy to know that you love our services! Have a great day!
Best,
Renz
High quality, low prices fast shipping will be shopping again
Hello Maressa,
We are glad you are enjoying our products and shipping process! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
To bad Every order something is off. They have a responsive system up to shipping and if there are any exceptions.
The address was fat fingered. I have bee with them for 3 years and instead of a courtesy call or email. My order was turned around returned and put back into stock. The items i wanted were sold out when i discovered this issue after tracking days after the projected delivery. Super inconvenient.
Hello Chantel,
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will email you within 48 hours to further assist you.
Best,
Renz
Everytime I order a pair of shoes or clothing it looks exactly the way it does online when I receive it. I haven't ordered clothes too much but the shoes are amazing for amazing price!
Hello Jessica,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I'm completely obsessed with the quality and comfort of each pair of shoes.
Hello JoAmber,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I haven't had any bad experiences so far am 100% happy
Hello Ellen,
We are glad you are enjoying our products and delivery process! We appreciate the feedback and happy that you are having a great experience. We hope you will always have a great experience with us in the future! Thank you and have a wonderful day!
Best,
Zeth
I got in touch with a customer representative for a inquiry about my recent return about how it does not add up. From there, I found out that the monthly VIP price has risen. I had absolutely no idea and was not informed in any way. Anyways, I added the prices from my purchases that was on the invoice to get my total amount but it was a different amount from what the rep is saying. It was a lot of going back and forth so I decided to just drop the issue and to request a cancelation as I no longer want to do business with them. The rep was really rude and continued to press on the problem to prove that she was right.
Hello Jamie,
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I only liked 2 that I got… the other 2 didn't fit and had no support.
Hello Katie,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love purchasing all my shoes from you guys. The prices are great. Quality of shoes are awesome.
Hello Kristi,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
I have always been more than satisfied with products from Shoedazzle. Absolutely amazing!
Hello Jane,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Horrible extreme shipment delay I was told several times my package would be delivered by date given and wasn't
Hello Chavon,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Used to have higher quality products and reasonable prices. My old products are still in great condition with no flaws but every time I order something new, it breaks or peels within its 1st use or 5th use.
Hello Felicia,
We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Im a 8 I bought 8.5 and still didn't fit.
Overall it's great, amazing styles and good price but if doesn't fit it's hard
Hello Ingrid,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love Shoedazzle everything that I have purchased was in good condition and good quality. I will always make purchases here.
Hello Ebony,
Thank you so much for loving our brand! We're glad that you are loving your purchases! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I bought 3 pair of shoes tatil was 60 dollars then 2 weaks later they charge me 49 more I try to dispute the transaction some how they claim that they only charge me 1 time on my PayPal but my statement say -60 and -49
Hello Eustacio,
Thank you for your purchase. For assistance with the charges, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love checking to see credits! Let the fun begin!
Hello Amy,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Fast in delivery ( took maximum two weeks for my purchased to be delivered)
In love with their packaging. Felt like I bought them from their store in person with how delicate it was store throughout the delivery process.
Truth to their size e. G a 9.5 size shoes
I was so pleased with my order that I went as far as mentioned their website to my sister who agreed with my orders.
Lastly they are truth with their VIP reduction prices.
Was so shocked how great my order didn't make me to spend so much.
Hello Fortunedavy,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Diane,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz