From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Quick resolution. Very efficient. Was able to fix my request in 5 mm marker
I love the comfort of my shoes. High Quality. Fast shipping. Great prices..
Hello Talika,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Spoke to someone at Shoe Dazzle to return two pairs of shoes. After I sent the shoes back I only received a refund for a portion of the cost of the shoes. When I called and inquired why I had only received partial refund for 1 pair of shoes I then asked about the second pair and was informed that they never received them. I asked how this was possible since they were sent together in the same box and they couldn't give me an answer. I have placed numerous calls without getting an answer as to what happened to the second pair and where my refund is with not being able to get an answer from anyone. I would never recommend Shoe Dazzle to anyone. They are horrible.
Hello Michelle,
Thanks for sending your review! Your feedback about our return policy is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
I have been with shoedazzle for quite awhile and
What i find is that, Sometimes you will find some nice pieces and other times you will have to search hard. Be consistent with the quality
Hello Tania,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I love shoe dazzle, the shoes are absolutely amazing!
Hello Keon,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Great fit and can't wait to wear these on my vacation!
Hello Tara,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
My package was a month late. I had to call to check on it and found out that there was a problem. No one reached out to me. No communication after a month! Additionally, several items were no longer available. The gave me a refund and $10 to spend on their website. I asked for expedited shipping but I was told that was not possible. Now, let's see if I have to wait another month to get my items. Really pathetic.
Hello Kjoy,
We appreciate the feedback you shared regarding the status of your order. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I placed an order on July 5th, due to the holiday I assumed it would take a little extra time so I logged in every other day or so and the order said it was still processing, on July 11th I received an email stating my order has been fulfilled and is in the process of being shipped, I proceeded to check back on July 12th to see if there was a tracking number only to find out that my order had been canceled due to lack of payment even though my bank held the funds for shoedazzle from within 30 seconds of placing the order, because shoe dazzle took so long to process the order the bank put a hold on the funds for questionable fraudulent activity, at that point I called shoe dazzle and asked them to resubmit the order however because the 50% off sale that was going on for the holiday was over so the order that was originally around $65, was now going to be over $130 for the same exact items, great job keeping your customers informed, considering I spend thousands of dollars with you and Just Fab every year, you lost yourself a great customer with this one.
Hello Heather,
Thank you for your honest feedback! We are sorry to hear that the order you have placed was canceled. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
There's no site like Shoedazzle. I order all my shoes and boots from them.
Hello Shelly,
Wow! The team here at ShoeDazzle is thrilled to hear such good feedback, and we are proud to be one of the best sources of shoes and boots! Have a great day!
Best,
Renz
Love the jacket but it took so long for me to receive it.
Hello Robin,
We're glad that you are loving your purchase! Your feedback about our shipping/delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
Love the shoes the clothes and everything in the website. If I have any issues with something I bought I can return or exchange with no problem by myself or with a customer service. Love them.
Hello Denise,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I was unable to return a slippers that didn't fit, I use an 11 and the one I ordered didn't fit. I tried to return it and it kept on saying error. Very unhappy
Hello Jesusefunmi,
We appreciate the feedback you shared regarding the sizes of the items we have. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
Had a great experience- my shoes are super stylish
Hello Heather,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Shoedazzle has always been up to date in the fashion sense!
Hello Christina,
Thank you so much for leaving a feedback. We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
Shopping till delivery waa amazing! Nice stuff! Good quality shoes! Fast delivery, tracking was accurate.
Hello Jurica,
We are glad that you are satisfied with the item you purchased. It has been a pleasure doing business with you! Have a great day!
Best,
Lia
Had to place a return for 2 pairs of shoes. I was sent another size and the shoe doesn't fit as it should. Lately this has been the case with their sizes. No longer accurate.
Hello Jenn,
It is with great regret that we received your feedback regarding the sizes of the items we have. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Their shoes are uncomfortable and some run too small. One pair of the white boots I bought came with dirt on them.
Hello Cheyenne,
It is with great regret that we received your feedback regarding the items we have. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
The only issue I have is that there so many that r out of sizes I look for. Other then that perfect. Fast.
Hello Jean,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Love the shoes and the amazing discounts I'm able to get. And the clearance/sales events are unbelievable!
Hello Samantha,
Thank you for the nice words that you said about our products and promotions. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
The website was easy to navigate. I only have one issue, that I wish they had a 2 1/2 heel height in wide width.
Hello Maria,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Liliane,
Happy to hear that your concern was taken care of! We take pride in knowing our members are happy with our service. Have a great day!
Best,
Renz