From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
I had questions after I paced my order and the customer service rep was clearly outsourced and could not provide any answers. I have continued to reach out to Shoedazzle but have not heard back from them.
I love the quality of each item i have ordered so far. I have received loads of compliments from rocking each item. The items are so worth the prices. No cap just facts
Hello Gloria,
Thank you for leaving a positive review. We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I have not received my shoes... I ordered them to wear for an event
Hello Lisa,
Thanks for sending your review! Your feedback about the status of your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
I have always enjoyed shopping with Shoedazzle. Items are reasonably priced and orders/purchases arrive on a timely basis.
Hello Marvalee,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Awesome awesome company, I love the different styles and how the vip membership works
Hello Brittany,
We're glad you enjoy our unique styles and the VIP membership! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Shoedazzle is great I have love everything I have ordered so far from them
Hello Kim,
Thank you for taking the time to leave a review. Your feedback is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I love love love, my shoes, great quality I will recommend shoedazzle to all of my family and friends
Hello Yvette,
We’re so glad to know you love the items! We were blown away by your positive words, we really appreciate the time you took to write the review. Thank you and have a wonderful day!
Best,
Zeth
Shoe Dazzle never disappoints! Their customer service team is top notch and their shoes are high quality but still affordable. I get compliments on them all the time
Hello Kennedy,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I noticed my package was going to be delivered to an old address. I contacted the shipping carrier, Pitney Bowes, and they referred me to ShoeDazzle. ShoeDazzle referred me to Pitney Bowes. I contacted the post office and was assured my package would be returned to sender. I received notification that my package was delivered to the old address. I went to the old address and the resident said no package was delivered for me. ShoeDazzle did not assist me at all with this delimma. I still have no package, no refund, nor a credit on my account.
Hello Nikita,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
The shipment arrived on time, and boxes that held the heels were beautiful just like the heels.
Hello Chimera,
We are glad you are enjoying our products and shipping process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
They have good customer service but they need more training on your product and rules
Hello Paulette,
Thank you for the great feedback regarding our Member Services Team. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I have a few returns but don't know how to do it. Not very easy to figure out
Hello Trish,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I have had credit with showdazzle due to not canceling my Vip on time for years and have yet to find a pair of shoes that fit. They are always too big or too small no matter what size I buy. I don't want to cancel my account because I'll lose my money, so I'm trapped into waiting until something finally fits. And a lot of the shoes look cheap or something you'd wear to the club and so it's hard for me to find something that I'd actually wear.
Hello Natalie,
Thank you for taking the time to provide a review. Your feedback on sizing and quality is essential to us, and we want to address it as soon as possible. Our Member Services Team will contact you right now to assist you.
Best,
Clark
I returned my heels because they did not fit. I asked just to exchange two of the heels and get a credit for the other pair. I haven't heard anything back and I haven't gotten my shoes or my credit. It's been like two weeks now.
Hello Shirley,
Thanks for sending your review! Your feedback about our return and exchange policy is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
I've never had a problem. The shoes are awesome and it doesn't take long to get to me. Looking forward to buying more shoes in the near future. Thanks ShoeDazzle. Would definitely recommend.
Hello Rolisha,
Thank you very much for spreading the good news about ShoeDazzle! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Customer service was good but didn't like the shoes. Not comfy.
Hello Jacqueline,
We value all reviews, so we appreciate you taking the time to tell us about your experience. Your feedback is essential to us if you are not happy with your purchase. Right now, we'll send you a private message. Thanks!
Best,
Clark
I'd found the perfect birthday shoe, paid for express 2 day shipping and didn't receive the shoes until 3 or 4 days after the scheduled delivery date.
Hello Raina,
Thank you for writing a review! Your feedback about the shipping is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
It was great thank you for all your help. Also, I am very excited that I bought these shoes.
Hello Christina,
We appreciate your feedback. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The purchase exceeded my expectations. I wore the shoes I purchased the very next day!
Hello Sheryl,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
My experience with shoedazzles is a bit strained. My shoes are not fitting comfortable like before. I shoe size is the same but it hurts bad when I receive the new pairs I have ordered. Have your sizing changed at all?
Hello Maseray,
Thanks for sending your review! Your feedback about our sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tommy,
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz