Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
This site has the best shoes, I always like to get my shoes from here. They show so many different deals and promos but I am not always able to get me a pair but when I do end up getting me a pair I still end up getting a great deal... I
Always the styles, sizes and colors are perfect for me
Hello Greta,
Thank you so much for your feedback and for sharing this with others that you like our size and style! We are pleased to learn that we were able to meet your expectations for online shopping.
Best,
Clark
Shoedazzle have always delivery on the best service, great products, awesome prices.
Hello Walter,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Very comfortable shoes and pretty for the price. Love the design.
Hello Eva,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
They are very comfy and beautiful as seen on the picture although my courier took very long to deliver in Zambia..
Hello Mwizukanji,
Thank you for your purchase. For assistance with the shipping, our Member Services Team will get in touch with you right away. Thanks! ​
Best,
Renz
The shoes were cheap looking and ill-fitting. I returned them and cancelled my account. I was very surprised at the quality.
Hello Venetia,
It is with great regret that we received your feedback regarding the item that you got. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
Shoedazzle refunded me my money back after I forgot to skip the month and was charged. I appreciate the help
Hello Janeka,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!
Best,
Lia
I have been a patron of Shoe Dazzle for many years. I have never had a problem with my purchasing and customer service is an excellent welcoming presence.
Hello Chatauna,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I love shoe dazzle and just fab there brands are amazing and there dresses are too die for I'm a #1 fan, and a#1 shopper. I love the deals. And the shipping is free yes
Hello Aniceta,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I don't know when they put me on a subscription and it's time that I can't cancel that VIP Membership, they don't answer me in the chat
Hello Patricia,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
My shoes fit perfect and are comfortable on my feet
Hello Chyanne,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I'm always in the latest fashion for a reasonable price with shoe dazzle, and my deliveries are free and fast
Hello Joanne,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I had been a customer for several years, but that went all downhill about a year ago. Shoedazzle charged me for an order that I had clearly skipped for the month. Would not refund money. The straw was when they processed an order, and charged my credit card that I did not make. When I phoned them they then said I had to wait to receive the item then do a return made me mad. And they still did not refund my money. I cancelled my membership and was told would not get my money back because it happened last year. Full of crap.
Hello Belinda,
Thank you for taking the time to leave a review. Your feedback about skipping the month and still getting charged is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I bought a pair of clear heels with an ankle strap. They look n feel fabulous! Unfortunately UPS took a VERY LONG TIME to ship them to my home.
Hello Rosemary,
Thank you for your purchase. For assistance with the shipping, our Member Services Team will get in touch with you right away. Thanks! ​
Best,
Renz
Im always in awe with the customer service, quality of the shoes / products and timelines to receive my orders. Pure happiness and infatuation with this company!
Hello Jessica,
Thank you so much for loving our brand! We are glad you are enjoying our products and delivery process! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Love the deals, love the shoes, and shipping doesn't take long either!
Hello Lorena,
Thank you for your review. We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
It's definitely always good I'm so glad and proud that I shop with you
Hello Renee,
Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Never had a problem with my orders from ahoedazzle and I've been ordering from them since 2016
Hello Jerell,
Thank you for your loyalty. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Shoes were more than expected. Would love to purchase more and tell all of my friends.
Hello Miranda,
We're glad that you are loving your purchase! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Shoes are big and bulky for my size. All of the sandals seems to be made oddly where it looks funny on my feet. The only reason I keep giving them another try is because they take the money out automatically. But I will be cancelling after I didn't my last 2 credits. The boots are fantastic though.
Hello Krystal,
Thank you for taking the time to leave a review. Your feedback about our product is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Cassandra,
Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online shipping needs.
Best Regards,
Clark