From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Never received order and it said it was delivered but never received it
Website and shoe dazzle tell you 6-14 business days shipping. My tracking number hasn't updated on 2 weeks and shoe dazzle and usps both couldn't help me. At this point when the package finally shows up I'm just going to return it
Hello Jessica,
Thank you for your purchase. For assistance with the shipping, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I legitimately have a closet FULL of shoes from shoedazzle. I've rarely ever had issues with my order (maybe 1-2 out of over 30 orders) and when I did, it was trying to get my credit to apply to the purchase. The shipping is always quick. The shoes are never damaged and the customer support reps are truly great to work with. I'm a sale vulture hahahaha so I get all the deals on all the sales and trust me, there are a LOT of sales.
Hello Brittany,
We are glad you are enjoying our products and promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
My shoes are very cute and stylish but I wish there were more options where the same shoe didn't have 3 - 4 inch heels.
Hello Monique,
We appreciate the feedback you shared regarding the styles and the availability of the items we have. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I placed my order on June 29th and it shipped on the 30th with an expected delivery date of July 6th. Well I never received my order, and I needed them for an event.
Hello Nicole,
Thanks for sending your review! Your feedback about our shipping/delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
Rep was very pleasant, listened to what I needed, communicated my options then sent the label over. I appreciate all the help! Great experience!
Hello Vanessa,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our services.
Best Regards,
Clark
I ordered 4 pairs of shoes; they were delivered when they said they would be; all were a perfect size 8 fit, and between my VIP Status, credits and the sale, a great deal for 4 pairs
Hello Susan,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
They send me the wring size. When contacted, told me they would send me a return label but never did.
Hello Pierre,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
First of all the shoes are nice in pictures. But when you receive them they don't always fit like they should. I am not a person that get to it right away. So i don't always meet the deadline to send them back. The sandals that was a 61/2 fit like a 7 or the ones that wrapped around my legs have a lot of space in them they don't fit my legs. The boots and wedges i had no problem with.
Hello Annie,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love Shoedazzle and have been a customer for years! They offer designer looks for a fraction of the price. Plus, they are more than just a shoe store. You can get bags, jewelry, hats and clothing too!
Hello Lisa,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
I ordered my shoes they came in a very reasonable time and the fit is perfect
Hello Octavia,
We are glad you are enjoying our products and delivery process! We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
J'ai été débité dans mon compte d'un montant de 66,83$ de mon compte pour un abonnement VIP dont je n'ai pas souscrit. Cela s'appelle: de l'arnaque pur et simple et j'aimerais être remboursé dans les plus bref délais. Je ne commanderais plus sur ce site car il ne sont pas sérieux et les articles ne sont pas de qualité. C'est de la camelote.
Bonjour Carine,
Merci d'avoir pris le temps d'écrire un avis. Nous apprécions toujours les commentaires, en particulier en ce qui concerne l'adhésion VIP. Nous aimerions vous aider à résoudre tous les problèmes/préoccupations que vous pourriez avoir. Un représentant de notre équipe des services aux membres vous enverra un e-mail sous peu pour vous aider.
Meilleur,
Ivy
The outfit was very nice. Loved the color and the set. However, the shorts fits a little weird on me. It rises up. Overall, it's a nice short set.
Hello Robin,
We appreciate the feedback you shared regarding the fit of the items we have. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Accommodating, excellent customer service, goes above and beyond to help customers or resolve issues, certainly above peer performance.
Hello Onyi,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best services! Have a great day!
Best,
Renz
The shoes I bought hurt my feet. It gave me a blister.
But it was easy to order online.
Hello Camille,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Excellent service, delivery and product. I saved a lot of money and would definitely pass on the savings.
Hello Ginger,
We are glad that you are satisfied with the item you purchased and our services. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Everything I get from shoe dazzle always be on point in the size is true
Hello Adrianna,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Mes sandales me vont très bien et confortable. Belle qualité et représentatif des photos
Bonjour Sandra,
Merci pour votre avis positif et de le partager avec les autres. C'était un grand sentiment que nous ayons pu répondre à votre satisfaction dans les achats en ligne.
Cordialement,
Clark
I've been wearing a size 8.5 forever and my first purchase of shoes had me scratching my head. Some were to small, to tight tight and some were to big
Hello Waltrece,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I bought my daughter shoes that has flashing light soles. She had them for a week and the flashing lights stopped flashing. I tried to exchange them but they are sold out. The flashing soles were the reason I bought them. I turned down the return for credit because my daughter still likes the shoes but she's sad the flashing no longer works
Hello Shala,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cianna,
Thank you for taking the time to leave a review. Your feedback about your order that you have not received is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark