From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
I am 5'9 and love to wear heels the thing is I don't wear anything about 3 inches the heel on the website or very beautiful is just not for me I would love it if you guys could make shorty heels. You know I just want a comfortable shoes but also wanted it to look cute
Easy shipping never have an issue love the styles the size are pretty accurate and the shoes are better than the picture
Hello Rebecca,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I am very satisfied with Shoedazzle. I ordered 3 pairs of shoes/sandals recently and love them all! However, I had to return one (the ones I loved the most) not due to any fault of Shoedazzle, I just couldn't walk in them, and I tried (SMH). But even the return process was seamless! I love the other 2 pair and have gotten rave compliments on the one I've worn already. The shoes are high quality and very stylish! I love Shoedazzle and will continue to order and recommend them as a go to for online affordable and stylish shoes! Customer Service is great too, I forgot to skip a month and really had intended to. I called Cust. Serv. The next day and the Rep skipped the month for me and stated my card on file would not be charged! So even Customer Service is seamless to deal with!
Hello Georgy,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
I love my shoes, each pair I buy fits me perfect. The different styles, and clothing, is great
Hello Tina,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
First VIP Shodazzle experience… 2 pairs out of 3 did not fit, which is fine. Returned them for exchange the next day after reception. That was June 18th and return was received within the following week. Almost a month later still did not get the new size and no update on my order online.
Hello Isabelle,
Thank you for taking the time to leave a review. Your feedback about the exchange process is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
My best shoes in all my life. Perfect high for me and confortable.
I feel with super power when i wear it
Hello Sonia,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I have not been disappointed not onetime with ordering from shoedazzle never wait to long for a shipment pricing is wonderful
Hello Laneisha,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I have been with ShoeDazzle for almost eight years and have never had an issue. Any issues were due to me not ordering the correct size. Shipping is fairly fast considering the current world situation.
Hello Marie,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Love the love the quality of the shoes and the timely manner it took to get to me thank you
Hello Nianice,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I called in because my husband had created a account and I didn't know that so I created one as well! When I found out I quickly called in to fix it! I've been with shoe fab for years so I NEVER had a representative speak to ME the way the one from shoe dazzle did! He REALLY is the reason I cancelled! I won't order another pair from them ever! You shouldn't have people trying to accuse you of malipulive behavior, when I called in and explained that it was a error in the first place! I spend alot of money on shoes! I won't be with shoe dazzle! They employ rude rep's!
Hello Nichelle,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about your ShoeDazzle account is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
I am very satisfied with the items I've ordered thru Shoe Dazzle, my only issue is that they pay attention to the mail address, I want all of my items
Mailed to my Home address which is 19 Market Street Apt 404 Paterson, NJ *******. Other than this, I am a stratified customer.
Hello Glenis,
Thank you for taking the time to leave a review. Your feedback about the shipping process is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
A few of the shoes dont fit and I am not sure how to return
Hello Linda,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I'm so pleased with shoe dazzle, customer service has gotten much better there great and most items I ordered I love it the prices are reasonable. Hats off to you SHOE DAZZLE you have come a long way you are diffenley my favorite I like live customer service thank you for being SHOE DAZZLE!
Hello JoAnn,
Thank you so much for loving our brand! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I have never had a bad product or experience with this company. All merchandise is high quality and comfortable, my closet is always updated with new suggestions and my favorites. All charts are accurate in sizes, customer service is always accurate and efficient. I have no complaints. Love the company
Hello Trinity,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
Love all my purchases. My daughter loves the sandals I got for her. Looking forward to buying more from Shoedazzle.
Hello Shelley,
We will always make products that serve the needs of you, your family, and your friends. Thank you for your great feedback. Have a great day!
Best,
Renz
I failed to skip the month 2x. When I wanted to use my credits I was only allowed to use one credit. Not fair, all credits should be applied when possible.
Hello Meme,
Thank you for taking the time to leave a review. Your feedback about credit usage is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Loved the shoes, everything fit, just shipping was SO slow.
Hello Nicole,
Thank you for your purchase. For assistance with the shipping, our Member Services Team will get in touch with you right away. Thanks! ​
Best,
Renz
I gave 4 only because I am unable to wear these shoes o
I have adema my feet have been swelling since I was 12 but not like now in my adult life. I was diagnosed 2yrs. Ago just in the last year I have not been able to wear any of my shoes except slippers or some Thongs. I took the chance ordering because they are thongs unfortunately I can't wear them I have about 15 to pair's of pretty shoes that I can only look at it hurts because I love my shoes. I gave a couple away but not the ones I can't let go. I have a Treatment that I do every day with a machine that is to circulate my blood up to my heart and back to my feet the only thing is there is no cure but they are trying to get the swelling down some. I am 72 as of March Retired Divorced Happily and this happens but it could be a lot worse. I will not let my shoes go just in case things turn around and I will be able to wear some of them I plan on selling some but not right now I'll just keep looking at my collection.
Hello Sharon,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
I've ordered from Shoe Dazzle several times. I usually read the reviews of styles I'm interested in to adjust my sizing if needed. I have enjoyed the shoes I've ordered over the past 3 years. Shipping is always quick and everything arrives perfectly packaged.
Hello Cynthia,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I never received anything from shoe dazzle. Not as much as an email for shipment.
Hello Aimee,
We appreciate the feedback you shared regarding your VIP membership. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kenesia,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz