From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
While they do have some nice shoes, they rarely are anything to write home about. Most of the heels and sandals I've bought are extremely uncomfortable. I have to exchange stuff all the time because the sizing is not the same. The one saving grace is the boots and clothes. I love the boots and booties I've gotten from here and the clothes I have gotten were nice and fit fairly well. I feel that for the monthly fee plus the extra charges, it's not worth it.
Last few purchases haven't fit right at all, very disappointing
Hello Regan,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Didn't really like the monthly obligation and canceled after 4 months of hope. Shoes selection is non existent to style. It is an overall style with different shoe options that do not include alternative variety. The quality of clothes was high, but it is reflected in the pricing.
Hello Victoria,
Thank you for writing a review and informing us about your concern regarding our VIP membership pricing and selections. I'll make sure to pass along your comments to our appropriate team! Your input enables us to identify areas where we can improve.
Best,
Clark
Great experience! Easy return, great customer service!
Hello Gloria,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best service! Have a great day!
Best,
Renz
Some of the sandals were too narrow and I wear size 11 medium. Also 1 pair were delivered ripped before they were worn
But customer service had no issues in telling my how to return the items
Hello Mary,
We are so glad to know that you are satisfied with the help that was given by our Member Services Team. Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
My experience with ShoeDazzle has been awesome... Have been a member for a long time
Hello Sonya,
What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
Love everything I buy from shoedazzel! Variety of everything and I tell my family and I tell them they have to get hooked up with shoedazzel! Great boots and shoes thanks
Hello Sandra,
Thank you very much for spreading the good news about ShoeDazzle! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Well your sizing is wrong also the one black pair of sandles I ordered the straps were way stretched out almost like the were used shoes so when I called I was told you don't have the size and I have found you never have sizes
Hello Taylor,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I didn't order I think over like 15 pairs of shoes from you guys and the past I think it's like 6 months and majority of the shoes then came too small even with me going up a size
Hello Regina,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I have been a member of ShoeDazzle for years and I've never had a problem. They have changed shipping companies and they are now using some low budget place called Lazer Ship. I placed an order for more than $400.00 and never received it. I called for about two weeks straight trying to find my order because I was headed out of town on a work trip. The shipping company was no help and even worse ShoeDazzle and the customer service provided was HORRIBLE! I will not be ordering again until they can assure me that my order will be shipped with UPS.
Hello Shaundra,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I placed my last order using my credit prior to cancelling my membership due to financial restraints. It was very upsetting, to say the least, that ShoeDazzle cancelled my complete order. Safe to say I am very upset with ShoeDazzle and will not come back as a member and will express the way I was treated to others that I know that are considering signing up with you.
Hello Jessica,
Thank you for your honest feedback! We are sorry to hear that the order you have placed was canceled. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love Shoe Dazzle! Love there styles that's why I continue to buy their brand it's just really good shoes
Hello Gariel,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
I love everything about my purchases all of them!
Everything feels great they look good on the price was right I will definitely be purchasing from the VIP again and again
Hello Romelle,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
The shoes were more than I expected. Quick delivery
Hello Amoy,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Don't get me wrong I love shopping on the site, I love the shoes I always see something I want. It's just that the payment that comes out of my account is not consistent on the date. It comes out of my account on different dates every month and with someone that has a tight budget I would like to know when my money will be taken and if the date can become consistent.
Hello Marquita,
Thank you for taking the time to leave a review. Your feedback about the membership fee charge is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Everything but the anklet was received.
Shoes were lovely
Hello Maria,
Thank you for writing a review! We value your feedback on the order you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Blessed with this company love them I recommend them to everyone great customer service
Hello Samantha,
Thank you very much for spreading the good news about ShoeDazzle! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
The shoes used to be true to size. I wear an 11 but the 11's seem/fit like a 10/10.5 lately. I tried a 12 and they were to big. I love the shoes I just had to gift them to my daughter. I hate going through the hassle of trying to return via mail.
Hello Tara,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
My only issue is the changes in price verses when I first started. The amount I'm charged was typically the amount of the purchase plus free shipping. Now with the coupons and base amount I feel like I'm paying twice. I'm definitely shopping less.
Hello Tosha,
Thanks for sending your review! Your feedback about our promos and product pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
My items came looking exactly like what I ordered. Very good quality. I have been a VIP member for many years and I love the way Shoedazzle customer service cares for their clients. All round happy/satisfied!
Hello Winnie,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Stefanie,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz