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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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My order arrived so quickly… and exactly what I ordered 🙌
I ordered three Boots and only two came
Very disappointing it also said they were $10. The breakdown was not $10. It seems like a scam to me. I'm still waiting to hear back where my pair of shoes are.
I am so confused as to why it takes almost 2 weeks to get a refund for items that were returned and the return has been confirmed. I used the shipping vendor recommended by this company, I have received the email to advise you have received my return, but yet I have nit received my credit but yet you want me to continually make purchases. Nope nope and nope.
My package was delivered to the wrong address and i couldn't get any help from Ontrack nor Shoe Dazzle to resolve this issue!
The boots are bomb and I love them. Good quality and fit. The bag is great but for light travel. My only complaint was the shipping. I got my package early and wasn't home, thankfully my neighbor got it for me.
I love how easy it is to order and how fast my items come. I wear a larger size so it's great to have shoes that are true to size with a large selection.
I love Shoedazzle for the sales alone. The quality of the product just makes me that much happier with my purchases. I bought 8 pairs of shoes. Ridiculous! Who does that?! I do. Every time there's a sale. I haven't ordered in a little while and forgot to change my address since moving. I contacted customer service and they got it straightened out for me quickly. I got my shoes a couple days later. Extremely fast shipping! This whole buying experience is what it should be like with every company.
Got a size too big. Did an exchange. Never got refund or the new size.
The boot i ordered did not look like the would go over the knees. I'm 64 yes old and look like a hooker trying to wear them.
Got 2 pairs of boots they came late and didn't fit so had to send them back at the beginning of October and still haven't heard anything back yet and haven't been refunded either over a month now been waiting was 68$ ðŸ˜
I purchased my shoes almost a month ago and I still haven't received them. They said it was supposed to be to me by the 23rd of October and nothing yet.
I've been a member since 2017 and my receipts will tell you I absolutely loved shoedazzle. The price increase, while expected, actually came with a decrease in value. Not only are they not combinable for their dollar value but the vip prices are still lower than the price of a credit. That takes away the benefit of being a member. Also the curated bundles are hit or miss. The shoe styles have become redundant and less unique than they once were. The clothing sizing is not always accurate anymore and some pieces are not as depicted on the site by look of the material. Lastly my last few purchases have had shipping issues. My overall experience has declined with this company. As someone who once promoted the brand proudly, I still tell people it's good to build a shoe wardrobe but it seems better to take advantage of the sales rather than become a member.
I never received my order. The shipping info stopped at a certain destination and there was no additional info ever provided. I plan to dispute the charge because it was never delivered to me.
Fit perfect. Good quality and looked just like the picture. Love them
Came on time. Exactly what I ordered. Delivered when they said it would come.
The price, the ease of the purchase, and the fast shipping. I love it.
The Customer Service versus the order was just what I remember from when I joined. It was very pleased
I needed the blazer for work and I received so many compliments, I can't wait to wear the skirt its super cute!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members