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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I bought an item I really liked and had to exchange due to sizing. The process was smooth and I had no issues with exchanging my item.
No complaints. Great service and easy to navigate website. Quick customer service response. Nice shoes.
Hello Sabrina,
We are glad you are enjoying our products and the website! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
My shoes are costing me more money at the post office instead of them being delivered to my address I am not happy!
Hello Charmain,
Thank you for writing a review! Your feedback about the delivery is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Shoe dazzle, has shoes that dazzle and make your outfits look great. However, almost all of their shoes are cheaply made & hurt your feet. They soles are almost always hard, heels are almost always uncomfortable, even with insole brought at a local store & break apart after a few wears. Also, if you look closely at the make of the shoes they have glue on the side, one of the shoe doesn't fit properly, the alignments are off, at times discoloration, etc. For me, I have classified shoe dazzle as shoes to buy for wow factor events (occasional wear 1x-2x), but not every day usage. The flat sandals are ok, but some of the same issues from above applies. At the end of the day a waste of money if desiring every day wear from your shoes.
Hello Christina,
Thank you for writing a review! We value your feedback on the products you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love all the shoes and boots i get from shoedazzle fast delivery' and never a mistake with my order's... the quality is amazing thank you
Hello Debra,
Thank you so much for loving our brand! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Delivery is a gamble, you never know if you are going to get your order, very discouraging and actually a turn off, if it wasn't a gift for 50% off more than likely wouldn't have placed an order
Hello Shelia,
It is with great regret that we received your feedback regarding the status of your order. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I like the shoes, I thought the color of the shoe was red instead of coral. Even in the photo they look more red than pink but the shoes are fine, comfortable and fit perfect.
Hello Zouave,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you purchased from us. Our Member Services Team will reach out to you right away.
Best,
Allison
Always great. Good quality. Return process is fast and easy. Love the skip the month option, so I can still enjoy when I have the budget.
Hello Whitney,
We are glad you are enjoying our products and the 'Skip the Month' option! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I'm so happily with all my shoedazzle selections. They are super comfortable, excellent quality. Beautiful and lovely styles
Hello Romina,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Beautiful, affordable and remarkable shoes. Will recommend shoe dazzle to everyone
Hello Karen,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark
I did about 5-6 orders so far I'm more then happy I digest this site to all my friends
Hello Jane,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark
The last 2 pair of shoes I ordered broke after the first wear. My previous orders have just had size inconsistencies. It's annoying and inconvenient.
Hello Tarra,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the items you purchased from us. Our Member Services Team will reach out to you right away.
Best,
Allison
My girl love the shoes and I will keep buying her shoes from Shoedazzle
Hello Roland,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
The entire order was a disappointment. Same size …some too big some too small. The construction is very poor. The previous order never came …waited for weeks said the postal service had it. But it was never shipped. The order before that came late. There have been a couple of shoe styles that worked well but fell apart. Ive glued them together. This last order I would have sent back …but i took the tags off the dress bc my grand daughter was so excited to wear it…so i took them off…the sleeves were too tight. My grand daughter is not chubby and if the arms don't fit her…it's not going to fit many. It's a shame…things look cute on line but arrive and look so cheap.
Hello Belinda,
It is with great regret that we received your feedback regarding your purchases. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Great on time purchases. Great quality easy to shop and great customer service anytime you need it. Love the sizes and colors.
Hello Calvin
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
He told me my order... well.my exchange would b released in a few daysm. I sti havemt heard about it...
Hello Cindy,
We appreciate the feedback you shared regarding your exchange. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I have tried to cancel on numerous occasions without success
Hello Catalina,
We appreciate the feedback you shared regarding your request to cancel. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
The boots are nice but the color of the blue boots are more navy, not royal blue as they are shown. Shipping is always prompt and I love the styles!
Hello Tracy,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love the deal that I got considering everything I got was only $12.95. Brand new pair of shoes and a brand new pair of pants
Hello Bernadette,
Awesome! Thank you for the great feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Perfect. Great prices and discounts. I couldn't have asked for a better deal both times that I've bought shoes from ShoeDazzle
Hello Karen,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Tiffany,
Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz