Shirtango

I ordered a dress for my daughters birthday, I have yet to receive a tracking number so I emailed them and I told them if they don't think they'll be able to send it in time i'll just take a refund. They told me no they'll rather make an adjustment to ship it sooner still haven't received a tracking so I told them once again I would just like a refund and they refused so I told them i'll just dispute through my bank and they started cursing at me telling me they don't gaf.

This has got to be the most unprofessional and rudest company! They have horrible customer service. They canceled my order after waiting almost a month for shipping status simply bc i asked about my order. They guaranteed that I would get my children's tshirt by last Friday (for their bday themed party). Imagine everyone wearing the tshirts for your children's themed bday party, but your own children don't have their tshirts that you ordered over a month prior to their party! After not receiving the shirts in the mail, I emailed asking about it as well as their guarantee about having it, and they canceled my order. No explanation given. They are horrible, and sadly, they give black owned businesses a terrible name. If i could give this company 0 stars, that would be too much.

When I placed my order, I hadn't realized that the order wouldn't ship for a couple of weeks. Disappointed, I emailed requesting cancellation and not only did I receive a very prompt response, but was also offered rush shipping and a promise for my order to arrive on the desired date. The requested turnaround was 6 days and I was extremely worried that even with a promise, it wouldn't get here. I emailed them again and was reassured that the order would still arrive on time, that it would be sent to me overnight. Well, it arrived on time and I was pleased.

I ordered a JoJo siwa dress that offered a personalized dress, name and birthday age, for my granddaughter 5th birthday July 24. We exchanged emails and one of the emails I was in the wrong and I apologized. The response was sarcastic and just not customer service friendly. I was quoted a dress would arrive the 25th of August, no show. Then quoted another date of August 29th. Well her birthday is tomorrow and still no dress. I am very disappointed and will NEVER order from there again. Maybe they deliver like 'Wish', you wish it makes it on time. No way to do business and that explains the 2.5 stars as well.

My wife ordered a birthday tutu from them September 2nd. We asked them if we could get it by October 3rd for our daughter's birthday party they said yes it would ship out Friday a week before her party. Well it never shipped Friday so we emailed them to see why then they tell us it'll ship out Monday and be here Thursday 2 days before her party well still never shipped. Tried emailing them and calling the number off the page no answer so we just canceled it. It's sad that they can cancel a order in mins but can't answer a email that's pretty sad. Don't order here we can't have our little girls party in what she wanted now thanks to them they should be shut down or sued for not giving people what they order and the fact that they lie

I emailed about my order because I did not know there would be 3-4 weeks before they actually shipped the products. So after 10 days of no updates I searched around and saw that info. I emailed and asked about shipping updates. The person was rude from the start. I btw never cursed at them or was even rude till they kept being rude. Still never cursed them. I have never dealt with such a rude company. All I wanted to know was would I receive my purchase before my event. They said yes and still continued to be rude. They turned around and canceled my order stating fraudulent charges. I told them I would leave a review they deserved. This happens to be my first 1 star review ever. If this will allow I will be willing to upload screenshots of the conversation. I was really disappointed with how this was handled. I've worked with the public since I started working and I've never acted the way this person did toward one of my customers.

I wish I had read the reviews about this 'company' before placing my order. I ordered a few shirts back in July for my child's birthday and made sure there was enough time to receive the items. I wasn't sent a tracking number after 5 weeks, and contacting customer service lead nowhere. Whoever is running it is rude and degrading, refusing to send a refund for my order. I give up. I have never dealt with such a cash scam before, and it's obvious I am not receiving my order nor my refund. Every single negative review on the Better Business Bereau's website has a snarky reply from the owner calling every single customer a "scammer" and "fake review". Don't pay this scammer for products you aren't gonna receive.

This company has the worst customer service ever! The dialogue that I received from the person that I spoke with was hostile and racist. I cannot believe this company is in business. I am in shock! Take a look at some of the emails below that I received from them:
So after reading our ENTIRE message, you still don't know if its shipped or not. Jesus christ.

Bye Felicia

Tay tay is that you?

Roder, mesa duno nuffin abut a roder