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How easy is it to get a hold of customer service at Shirtango?

asked by Karen U. on 3/11/20

10 Answers
Its very easy to get a hold of us, please ignore the customer that said she was being treated as she was stupid, shes just upset that we cancelled her order after she cursed out our employee for no reason.
Helpful (2)
I saw your email screen shots, it seems like your the one that had a issue not them, we had a awesome experience with them, they even overnighted our package free of charge, i suggest contacting them to try to work something out.
Helpful (2)
It was extremely quick and easy for me. I reached out via email and I placed my order via email as well.
Helpful (1)
It was so easy...I emailed them and they responded almost immediately.
Helpful (1)
Easy, I emailed them and they respond by next day.
Helpful (1)
Super easy! I sent a text and got immediate reply.
Helpful (1)
They are very easy, we got an email back within 30 mins each time, im gonna keep buying from them forever, my baby loves the shirts.
Helpful (1)
Its easy to get a hold of them, but just hard to get great customer service!! Common sense if you go above and beyond for a customer, they will have a good review and experience. Its defiantly not uncommon to have different experiences, regardless people have the right to share, both good and bad!! Just some business give all customers great experiences and it shows in their reviews!!!
Helpful (1)
Super easy they give you customer service email with purchase confirmation. They also respond within 48hrs.
Helpful (0)
Easy, but the service is poor and I was spoken to as if my business didn't matter..as if I was stupid
Helpful (0)

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