asked byon 3/11/20
Its easy to get a hold of them, but just hard to get great customer service! Common sense if you go above and beyond for a customer, they will have a good review and experience. Its defiantly not uncommon to have different experiences, regardless people have the right to share, both good and bad! Just some business give all customers great experiences and it shows in their reviews!
I had no problem at all. I sent several emails concerning my order bc I was in a hurry & wanted to make sure I did it right & f they'd even be able to get it to me that soon bc I'd given them less than a weeks notice... but every single email was responded to very quickly & courteously. I'm very impressed