How easy is it to get a hold of customer service at Shirtango?

asked by Jim Q. on 3/11/20

12 Answers
Thumbnail of user sherryb245

Its very easy to get a hold of us, please ignore the customer that said she was being treated as she was stupid, shes just upset that we cancelled her order after she cursed out our employee for no reason.

Helpful  (5)
Thumbnail of user charisseb9

It was extremely quick and easy for me. I reached out via email and I placed my order via email as well.

Helpful  (4)
Thumbnail of user davism51

I saw your email screen shots, it seems like your the one that had a issue not them, we had a awesome experience with them, they even overnighted our package free of charge, i suggest contacting them to try to work something out.

Helpful  (4)
Thumbnail of user daniellac25

It was so easy... I emailed them and they responded almost immediately.

Helpful  (2)
Thumbnail of user laceyh38

Easy, I emailed them and they respond by next day.

Helpful  (2)
Thumbnail of user susanp854

Super easy! I sent a text and got immediate reply.

Helpful  (2)
Thumbnail of user lameikaj

They are very easy, we got an email back within 30 mins each time, im gonna keep buying from them forever, my baby loves the shirts.

Helpful  (2)
Thumbnail of user mscustomers

Its easy to get a hold of them, but just hard to get great customer service! Common sense if you go above and beyond for a customer, they will have a good review and experience. Its defiantly not uncommon to have different experiences, regardless people have the right to share, both good and bad! Just some business give all customers great experiences and it shows in their reviews!

Helpful  (2)
Thumbnail of user alainem1

Super easy they give you customer service email with purchase confirmation. They also respond within 48hrs.

Helpful  (1)
Thumbnail of user larissaa10

Easy, but the service is poor and I was spoken to as if my business didn't matter. As if I was stupid

Helpful  (1)
Thumbnail of user crystalc363

I sent a email for questions & quick responses on the same day! I'm completely satisfied

Helpful  (0)
Thumbnail of user amberh300

I had no problem at all. I sent several emails concerning my order bc I was in a hurry & wanted to make sure I did it right & f they'd even be able to get it to me that soon bc I'd given them less than a weeks notice... but every single email was responded to very quickly & courteously. I'm very impressed

Helpful  (0)

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