Shipito

Attention!
Beware and don't use Shipito service. Possible scam.
I'm a Shipito customer sicne 2011. Suite #*******
Was no any troubles before Feb. 2018
Lost 5 (five) boxes total value of $534.12
Contains expensive and valuable items like rare photo lenses, leather premium bag etc.
Shipping was cancelled. Box marked as "Lost" and nothing more.
No still refunded at all! I lost $534.12.
All deposit refunds requsts are ignored. No refunds to PayPal or Credit card for a month.
No real customer support by tickets - only useless "we are sorry".
No customer support in official Facebook page.
Hawthorne PD was informed and filed by a possible scam crime by Shipito.
Global Access, Inc. (Shipito parent company) be informed shortly.
Russian authorities are be informed also.
Illegal operation in Russia. Russian customers - beware!
Don't lose you money, time and nerves with this scam company.

All proofs by request.
BR, Maxim Legenchenko

I ship every week with shipito since 5-6 years.

Service has become very slow, i don't understand why shipping takes 1-2 days, i prepared a package for shipping on Wednesday morning, on Thursday shipping info was sent to FedEx and on Friday it was shipped.

Every week is the same, package arrive on Monday added to account on Tuesday & photo is provided on Wednesday, shipping info sent on Thursday & shipped on Friday.

Support told they have shortage in work force, i think there system need improvement.

Every other package gets lost in sorting and requires a support ticket for any hope of locating it, this wasn't the case a few months ago. Delivered packages take significantly longer to be added to my virtual mailbox, shipment carrier tracking shows packages delivered 3-5 days before the are entered into virtual mailbox. Some "additional requests" are not honored such as keep original shipping box instead of retail packaging as well as remove receipts. Overall my experience with shipito has been very good, but recently i have been having more than acceptable delays and issues, i am a little sore my last package was lost for over 15 days before it was located.

I began using Shipito about 3 years ago. I was also using MYUS but due to some minor issues I thought I would try another site.

I have now shipped about 18 packages via SHIPITO most of which have comprised 6-8 smaller packages consolidated. So far I have had no complaints about their service. The packages were well packed using appropriate materials and my instructions on consolidation were carried out, except when one package was clearly too big to fit and had to be shipped separately.

I would say that their charges are in line with other shipping services. The big plus for me is that they allow you do make your own customs declaration which can be used to trim excessive import taxes.

I have now begun using SHIPITO exclusively because I have been satisfied with their service and I like their rewards program for frequent shippers. I also had some issues with MYUS that led me to no longer using their service.

Avoid Shipito.com they are scammers. They have my package and I paid over 220 USD for the sending, but they do not want to send the package. They now say they have a 150 USD spending limit for credit cards. However they did not mention that when I made my payment of an amount larger than 150 USD. They do not want to refund my money either and are keeping my package hostage.

There cannot be any worse package forwarding company. Do not use this company!

Im seriously addicted to shopping online and even more so because of Shipitos services... theyre just fast, friendly and their packaging is good (although there was that one time where one of my facial toners spilled but they reimbursed me for the items full price and it was just a small spill). I miss their points-rewarding thingy though... where you can collect points every time you send a package and then I think once you reached a certain point you get a discount on the shipping price. SHIPITO if you are reading this please consider bringing that back! Ive also used their assisted purchase service a number of times already and so far its been a good experience.

I'll just copy my review from another website here, I take it as my duty to rate their website low now. Have you seen a customer support taunt their customer? Sadly my screenshot is smaller than 300x300 and can't be uploaded here.

Terrible service. Customer support who lied to their customer saying it can be cancelled when the item was in their warehouse only to pull the rug out from under and said the item had already been shipped 3 hours later. Chose the Express Shipping option only to have them hold my package for whatever reason until 5 days later. They charged me $5 for that too. When confronted, rude customer support "Martin" wasted 30min to come up with no resolution and proceeds to passive aggressively try to taunt the customer.

Terrible handling of goods, did not even check before pushing the packages out.

I cannot be any happier with Shipito, my front and rear swaybars was bought from ebay USA but seller didn't offer shipping options to Australia so I used shipito's service, the seller did not package the parts properly so by the time it reached shipito's warehouse it was falling a part! Shipito surprised me by doing a complimentary re-packing of my items into a brand new box complete with bubble wrap inside for protection. Because of this my package ended up smaller and lighter which inturn made my fee's cheaper! I've been using this company for the past 10 years and not once have I've been disappointed! I highly recommend Shipito! "Tip: Use the warehouse in Tualatin Oregon for no purchase tax" Cheers, M.n AU.

Shipito is a very deceptive company. They claim they provide 45days free storage for premium plans but that is a lie. Any item received before and after your premium subscription still gets charged $1/day. You cannot ship items with other couriers except they mail it with their slow country post office service which they charge $52-$57 for minimum weight even if its 0.1 pounds! With time shipito will fail using these strange policies. I still have an item stuck just 0.3pounds and i have to use $57 to ship it according to shipito. A very mean and fraudlent company. Stay away you are already warned! Dont learn the hard way.

Trash service that is far too expensive for the complete lack of service, communication, and functionality. The website simply does not work and i can only make one payment per day that actually goes through - all others fail. So if you have multiple packages waiting to ship, good luck paying for them! I know it's the shipito site, too, since i use paypal and the payments go through just fine on that side (and even generate the automated "you've authorized a payment to..." emails) but then shipito throws an error and refuses payment. It's f-cking ridiculous and wayyyyy over priced. Do not use shipito, just have a friend collect the items and send, give them your money instead.

Gave up on ever having the package forwarded to me because I didn't want to provide them with everything needed to ship it onward to me (enough information to steal my identity? No way!) Now, attempting to have the package simply returned to the store that sent it is a NIGHTMARE even though I have already given them money to send it. I'll save you the details but it's been more than a week and more than 5 chats with different agents, each asking me to jump through some new hoop. Am about to report them for fraud to Visa. DO NOT USE.

Have been using shipito for 5+ years and every single package I've sent has been successfully delivered from small to large items varying in value. Every single one weather sent by shipitos preffered carrier or economy, everything arrived in tact as always. I also like their special services, they offer many specialized purchasing options and I have used them more than once. Their customer service is also excellent. Ultimately great value and service, would highly recommend this company and will be using in the future.

This company is the top of professionalism from inception of your packages to mailout and follow through. Fast, convenient, no hassle service. You want great service and care of items then Shipitto is the only reliable one out there for me.

Shipito was bought by another company and now the place is run by receptionists with no authority to solve problems, and they've increased from 1-2 per year to 1-2 per month.

Before you could talk with Jason (customer service manager), Ryan (warehouse manager) or even John (CEO and owner). Mistakes happen but they're solved quickly with no dramas.

Now late 2016 we have 1-2 problems per month, they take weeks to solve, emails are ignored and they all redirect to the same mailbox, calls are ignored and the only people you can talk to are receptionists (Nancy, Nicole, Katrina, Mariana) with no authority to resolve anything. They just take messages and apologize. They aren't even allowed to return calls because their bosses didn't give them permission to do outbound calls (just try asking any of them to call you back if you don't believe me).

Shipito is not a real professional company anymore and I wouldn't recommend or continue to rely on them for your shipments.

You need to keep open eyes with packages delivered to shipito because thay may not be entered in your virtual box. Also lately consolidation are taking too long to be completed and you need to put pressure asking they to complete it, sometimes pass 5 days without to consolidate your package. Also I guess is missing an automated marke as delivered, since this job is boring I got more than 100 packages "on the way" but already delivered...