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Horrible, horrible pricing scam. Marketed as no hidden cost, refused to consolidate 2 of my package that arrived the same day from the same shipper because I was not subscribed to their "PREMIUM" service tiers. They also knowingly charged me TWICE for 2 separate packages for the "Single outbound Shipment" option despite that.
Charged me EXTRA for "Single outbound Shipment" and "Urgent Handling" as they say but did not ship the packages today nor did they ship it in one shipment. They even misdeclared the value of my items until I caught up to that, I wouldn't be able to claim for the full amount if the shipment had gone missing!
When confronted, said "This info is on our website FAQs and blog". Like HELLO? It should be written in CAPS on your WEBPAGE where people are using your services. Intentionally hidden clauses and complicated terms by design on their service page is to confuse you on purpose. If I could rate them 0, I would.
I'll just copy my review from another website here, I take it as my duty to rate their website low now. Have you seen a customer support taunt their customer? Sadly my screenshot is smaller than 300x300 and can't be uploaded here.
Terrible service. Customer support who lied to their customer saying it can be cancelled when the item was in their warehouse only to pull the rug out from under and said the item had already been shipped 3 hours later. Chose the Express Shipping option only to have them hold my package for whatever reason until 5 days later. They charged me $5 for that too. When confronted, rude customer support "Martin" wasted 30min to come up with no resolution and proceeds to passive aggressively try to taunt the customer.
Terrible handling of goods, did not even check before pushing the packages out.
Tip for consumers:
Don't
Shawn L.'s review of Shipito earned a Very Helpful vote
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All of our fees and prices are listed on our website. When using our search bar you can even search for specific information. We do apologize for any misunderstanding as membership inforamtion regarding how they work is listed when signing up on the page prior to signing up to our service. We can always answer any question you have regarding how our service works before signing up as well.