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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Shipping was speedy. The best fit bra I've ever worn
Very comfortable and the best support! Worth the money and not expensive!
The service was was good and product is excellent.
Just tried 1st pair of high waisted briefs They are soft and stay in place firmed my tummy so it lays flat under slacks
Want to try with sundress this summer
I feel like there should be a size between medium and large and the size extra-large to 2X it was super hard to get on but no roll down problems. It's so hard to pull on it's a deterrent for wearing. Loved it once I had it on but haven't worn it since
Quick, easy.
I very surprised by how comfortable you products are.
So comfortable and supportive! It's part of my daily go-to quarantine outfit!
If they would quit riding up my $#*!, they would be great! I measured myself to your size chart so I know I got the right size.
I love my new shapermint products. Their customer service is wondeful too. I ordered the wrong size and the return process was seamless! I'll definitely be irdering from them again!
Comfortable but sizing was a little off. Size was too big. I should have went a size down.
Customer service was great - they kept working with me until I got the right size. The chart said I needed 1XL, but I ended up with 3XL. I LOVE the camo leggings I got. They are comfy and smooth out all my bulges. The fabric is nice and slippery so tunic tops don't cling. I will definitely shop Shapemint again!
I loved my recent experience with Shapermint. My email sale price didn't match the website sale price but their Customer Service easily took care of it and honored their email. Then the sale lacy bodysuit arrived and it is beautiful, fits perfectly and looks amazing! Though your product is reasonably priced, it's still usually out of our budget. So, to be able to buy such a gorgeous piece at such a great value is so exciting for me! Thank you! Very Sincerely, Karen
Be sexy, be you. I feel amazing wearing my leggings. I order one of the shorts, they didn't fit and so they let me keep them and sent me a new pair free. I loved the company and product so much I ordered three pairs of leggings. Love them. Feel so good in them.
Excellent choice! I was a little skeptical of buying, online the sizes rarely match but this time it was a win win and I am very satisfied. Yes, I will recommend shapermint.
Well I ordered a size 4x since that was the largest size you have. I was so excited when it arrived that I just couldn't wait to put it on! To take it out if its package to try on and it didn't fix me
Great customer service products really comfortable
Needed something to wear under a formal dress, the shapewear I ordered did the trick smoothing out any lumps and bumps. And because it has a lace finishing looks pretty on. Service was excellent as well. One satisfied customer here.
I love this so much. It holds everything in and makes me look better in my clothes. I loved it so much I bought my little sister one and she loves it. She's much smaller than me but she still loves it.
Great product will buy again and great customer service
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Janet! We can have your order exchanged to a different size for free! Just message us through Facebook Messenger and we'll take care of it. You can use this link http://m.me/shapermint