business logo of Shapermint

ShapermintReviews 7,382

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Shapermint?
grey star
grey star
grey star
grey star
grey star

Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
377
value
364
shipping
387
returns
256
quality
354
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Lydia K.
Unfollow Lydia K.
Send Message
Share Review
Report Review

Awesome
May 21, 2020

I've had nothing but positive experience with Shapermint.

Date of experience: May 21, 2020
Wisconsin
1 review
0 helpful votes
Follow Victoria F.
Unfollow Victoria F.
Send Message
Share Review
Report Review

Disappointed
June 12, 2020

I went with a size above my size it was the right fit. I got these because it said they aren't supposed to roll down they all do. I knew better

Date of experience: May 21, 2020
Shapermint R. — Shapermint Rep
over a year old

Hi, Victoria. Sorry your order is rolling down on you. But you have to make sure to get the size that's just right for you for it to not roll down. Can you message us through Facebook Messenger so we can check and send a free exchange to you? Here's the link http://m.me/shapermint

Ohio
1 review
0 helpful votes
Follow Barbara M.
Unfollow Barbara M.
Send Message
Share Review
Report Review

Perfect
May 20, 2020

Fixes perfect, Don't fall down, Cool to wear, comfortable, the ribs on the material are perfect

Date of experience: May 20, 2020
Washington
1 review
0 helpful votes
Follow Juliana M.
Unfollow Juliana M.
Send Message
Share Review
Report Review

My shaperwear
May 20, 2020

I love how it fits and how it is super comfortable! I could literally wear it everyday and won't even realize I have it on! But my shaperwear rolls down and that's what I don't like! And I thought it was meant to not roll down.

Date of experience: May 20, 2020
New York
1 review
0 helpful votes
Follow Dorothy R.
Unfollow Dorothy R.
Send Message
Share Review
Report Review

Great shapers
May 20, 2020

I love these. They were a little tight at first but after wearing them for a few days they gave a little and fit great.

Date of experience: May 20, 2020
Ohio
2 reviews
0 helpful votes
Follow Darlene N.
Unfollow Darlene N.
Send Message
Share Review
Report Review

Great fit
May 20, 2020

Fits perfect. The first one was way to small. Wil buy another one.

Date of experience: May 20, 2020
Wisconsin
1 review
0 helpful votes
Follow Rosetta Z.
Unfollow Rosetta Z.
Send Message
Share Review
Report Review

Bring Sxxc Back
May 20, 2020

Am 67 yrs young, my new Shapermint have me feeling so brand new and sxxc, love looking at myself in the mirror... Thank You So Very Much

Date of experience: May 20, 2020
Minnesota
1 review
0 helpful votes
Follow Michelle T.
Unfollow Michelle T.
Send Message
Share Review
Report Review

Love it!
May 20, 2020

I absolutely LOVE shapermint. Everything about but is true to its word. I couldn't find the right size and they worked with me until I did. I highly recommend!

Date of experience: May 20, 2020
Massachusetts
1 review
0 helpful votes
Follow Krisann Y.
Unfollow Krisann Y.
Send Message
Share Review
Report Review

Great products!
May 20, 2020

TY to Shapermint staff for their prompt service, beautiful packaging, and great products. Excellent help and service. Easy exchange protocol. Great site. Will recommend to all!

Date of experience: May 20, 2020
Georgia
1 review
0 helpful votes
Follow Cynthia H.
Unfollow Cynthia H.
Send Message
Share Review
Report Review

Great service
May 20, 2020

Very easy to order the order was shipped to me with out a long wait time

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
Follow Lynette V.
Unfollow Lynette V.
Send Message
Share Review
Report Review

Great product
May 20, 2020

I ordered one bra to try to see if it would support me and my 36 DD and it was amazingly comfortable and supports great! So I ordered 2 more! Love your product! Got them fast too!

Date of experience: May 20, 2020
District of Columbia
1 review
0 helpful votes
Follow Heather Z.
Unfollow Heather Z.
Send Message
Share Review
Report Review

Friendly and caring company
May 20, 2020

I love that this company cares about their customers and wants to make sure everything fits perfectly.

Date of experience: May 20, 2020
California
3 reviews
0 helpful votes
Follow Wende W.
Unfollow Wende W.
Send Message
Share Review
Report Review

New Customer
May 20, 2020

Easy to navigate on website. Friendly service if you have questions. Reasonably priced. I will definitely be ordering from them again.

Date of experience: May 20, 2020
Illinois
1 review
0 helpful votes
Follow Carah R.
Unfollow Carah R.
Send Message
Share Review
Report Review

Amazing Products!
May 20, 2020

I bought four shapewears for the price of one, compared to those expensive brands. I was skeptical buying online but these are true to size. So comfortable and flattering. I will be buying additional products.

Date of experience: May 20, 2020
Georgia
1 review
0 helpful votes
Follow Vernita D.
Unfollow Vernita D.
Send Message
Share Review
Report Review

Order
May 20, 2020

Able order easily at lower price good deals. Happy with process

Date of experience: May 20, 2020
New York
1 review
0 helpful votes
Follow Stacy Z.
Unfollow Stacy Z.
Send Message
Share Review
Report Review

Very pleased
May 20, 2020

I am very impressed. The shape wear I ordered wasn't a good fit for me. Shapermint made the exchange process super easy.

Date of experience: May 20, 2020
Illinois
1 review
0 helpful votes
Follow Joyce Y.
Unfollow Joyce Y.
Send Message
Share Review
Report Review

Great very timely delivery and they keep you updated.

Date of experience: May 20, 2020
California
1 review
0 helpful votes
Follow YOLANDA Q.
Unfollow YOLANDA Q.
Send Message
Share Review
Report Review

Overwhelmed with excitement
May 20, 2020

I can finally fit into my clothes after having my daughter comfortably and confidently.

Date of experience: May 20, 2020
Oregon
1 review
0 helpful votes
Follow April X.
Unfollow April X.
Send Message
Share Review
Report Review

Comfortable
May 20, 2020

Wish there was a bit more support, but very comfortable

Date of experience: May 20, 2020
Washington
1 review
0 helpful votes
Follow KAYE X.
Unfollow KAYE X.
Send Message
Share Review
Report Review

Good
May 20, 2020

Fits well and is comfortable. Yes I'd ordered again

Date of experience: May 20, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


+153