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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I went with a size above my size it was the right fit. I got these because it said they aren't supposed to roll down they all do. I knew better
Fixes perfect, Don't fall down, Cool to wear, comfortable, the ribs on the material are perfect
I love how it fits and how it is super comfortable! I could literally wear it everyday and won't even realize I have it on! But my shaperwear rolls down and that's what I don't like! And I thought it was meant to not roll down.
I love these. They were a little tight at first but after wearing them for a few days they gave a little and fit great.
Fits perfect. The first one was way to small. Wil buy another one.
Am 67 yrs young, my new Shapermint have me feeling so brand new and sxxc, love looking at myself in the mirror... Thank You So Very Much
I absolutely LOVE shapermint. Everything about but is true to its word. I couldn't find the right size and they worked with me until I did. I highly recommend!
TY to Shapermint staff for their prompt service, beautiful packaging, and great products. Excellent help and service. Easy exchange protocol. Great site. Will recommend to all!
Very easy to order the order was shipped to me with out a long wait time
I ordered one bra to try to see if it would support me and my 36 DD and it was amazingly comfortable and supports great! So I ordered 2 more! Love your product! Got them fast too!
I love that this company cares about their customers and wants to make sure everything fits perfectly.
Easy to navigate on website. Friendly service if you have questions. Reasonably priced. I will definitely be ordering from them again.
I bought four shapewears for the price of one, compared to those expensive brands. I was skeptical buying online but these are true to size. So comfortable and flattering. I will be buying additional products.
Able order easily at lower price good deals. Happy with process
I am very impressed. The shape wear I ordered wasn't a good fit for me. Shapermint made the exchange process super easy.
I can finally fit into my clothes after having my daughter comfortably and confidently.
Wish there was a bit more support, but very comfortable
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Hi, Victoria. Sorry your order is rolling down on you. But you have to make sure to get the size that's just right for you for it to not roll down. Can you message us through Facebook Messenger so we can check and send a free exchange to you? Here's the link http://m.me/shapermint