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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Wonderful experience with my exchange and timely delivery
The material in the shape wear is great and no rolling. But will need to start seeing them on more plus size woman so i will know what bigger woman will look like in then. They do shape me well in my clothes but my stomach dont flatten out like they show on TV.
Fit and feels wonderful. Makes me look at least 10 pounds lighter!
This is the best shaper I've ever worn. It's oh so comfortable, with great support.
I love all my shapermint purchases. Everything fits well— I'm a short curvy gurl. The bras are supportive with the wide elastic. My favorites are the ones with cup padding that stays in place. I don't like having to fix the pads each time I put it on. The panties are comfortable, too, and my tummy is flatter.
My top is too small & the bottoms are more difficult to put on than your commercials.
Hi, Lavon. We'd love to help you get the right size or style that will be perfect for your body shape. Can you share your order number and email address to best assist you? You can send it through this link
I ordered the Boyshort style and love it! It is comfortable and stays in place. I even wear it with shorts! Very satisfied!
The bra itself is very comfortable. It offers medium support. Not enough for a heavy chested woman, such as myself. I was led to believe it would offer more support than it does.
Doesn't wash well either. I washed it in the lingerie wash bag that comes with it. It came out picked or pilled all over. I tried to get some of it off so that it would look better.
All in all, it is really comfortable to wear around the house. Just not enough support to go out in public
I absolutely love this bra, as it is so comfortable and I really forget I have one on, but was thankful an extra set of hooks was included as I really needed them. Maybe I should have ordered the next size up?
We can take a look on to that, Linda. To get some of your details, you may reach us using this link. http://m.me/shapermint
I ordered Shapermint 3 weeks ago. Never got a confirmation email. Got a notice that it was shipped then another notice saying it couldn't be delivered due to an "incomplete" address and that I should get in touch with the carrier to find out where it was. Called AM EX and complained. They removed the charge. As of today, I haven't gotten an email from Shapermint asking if I ever got my purchase. Do not recommend!
Sorry you haven't received your order, Jackie. We can actually process a replacement to be sent to your correct shipping address if you like. Can you message us through Facebook Messenger with your order number so we can look into it? Here's the linkhttp://m.me/shapermint
I absolutely love the company Shapermint. I loved some of my products I purchased. Some were ok. The bras I purchased, three of them, EXCELLENT. They actually fit, with the exception of a slight roll at the bottom-but it's because my cup size is bigger than what Shapermint offers. I'd suggest getting into bigger cup sizes. These days women are having much bigger breasts naturally and artificially. Second, the Shapermint panty/short undergarment to help with bulges. I'm not over fond of these. I was hoping they'd really help with the bulge but in my case, they didn't really do much. Finally, the leggings -or what I'd call compression leggings. I didn't care for these at all. They are way to small, in my opinion, even tho I ordered according to the Shapermint sizing chart.
Overall, I really like the products. Some are for me, and some are not. From here on out, I will definitely do a return for more satisfaction. I didn't return my products I wasn't happy with thinking it may be too late! Thank you Shapermint.
Absolutely Love shapermint! Their products are top tier and always fit as expected. Always recommend to anyone I can.
The bras are very comfortable, will be ordering more.
Excellent experience. Fast delivery with no errors
I took the advice of the measuring chart, I originally ordered the XL this was too big. Reordered an L too small. The L shows all the indents so it isn't smooth as advertised. Vey frustrating indeed.
Leave it to us, Susan. We're here to help you get the right fit for free. Please send us a DM at http://m.me/shapermint.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We got this, Netta. Let's check the best option to resolve this. Can you send us a DM with your order details, so we can sort things out? Here's the link http://m.me/shapermint.