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ShapermintReviews 7,383

3.1

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
378
value
365
shipping
388
returns
257
quality
355
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Worth the buy!
August 13, 2020

Super comfy to wear all day! Its that comfortable you totally forget your wearing one! Will buy more soon!

Date of experience: August 13, 2020
Pennsylvania
2 reviews
0 helpful votes
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A perfectcFit
August 13, 2020

Extremely comfortable and makes me look less top heavy! Love it!

Date of experience: August 13, 2020
Kansas
1 review
0 helpful votes
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No pinch!
August 13, 2020

For the first time I found a bra that has no pinch! It is smooth, soft and comfortable. I am a hard fit, and I cant believe how supportive and comfy this product is.

Date of experience: August 13, 2020
Michigan
1 review
0 helpful votes
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Just amazing
August 13, 2020

I love how secure the tank makes me feel it's great!

Date of experience: August 13, 2020
California
1 review
0 helpful votes
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Love it!
August 13, 2020

I needed shape wear to cover up those unwanted bumps and muffin tops and your product is FABULOUS. I wish your company would make strapless bras that don't fall down... just a thought!

Date of experience: August 13, 2020
New Zealand
1 review
0 helpful votes
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Awesome product
August 12, 2020

Love my shapermint leggings great quality and fit, definitely will be back

Date of experience: August 12, 2020
Colorado
4 reviews
1 helpful vote
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Bralettes and boy short
August 12, 2020

This order is an exchange for larger size in both categories. The boy shorts fit but deciding if the bralettes still need to be a size larger...

Date of experience: August 12, 2020
New Jersey
2 reviews
0 helpful votes
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Comfort
August 12, 2020

I really like how comfortable the bras are.
But I still need more support!

Date of experience: August 12, 2020
California
1 review
0 helpful votes
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Easy and accurate fit
August 12, 2020

Great site to online order. The sizes are accurate and if you have ANY issue, they are great with returns (I know because I accidentally selected the wrong size)

Date of experience: August 12, 2020
California
1 review
0 helpful votes
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Problem solved
August 12, 2020

The items were the wrong size and style. The agent was courteous, and resolved the issue and the right items arrived!

Date of experience: August 12, 2020
California
1 review
0 helpful votes
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True to fit
August 12, 2020

When I received both of my pieces, I was nervous that they wouldn't fit because I don't have a measurer so I couldn't measure myself before buying their products. When I put them on, they fit perfectly. I usually wear a size XL and I purchased both of my pieces in size XL. The leggings are so comfy! I would definitely recommend to purchase the size you usually wear if you don't have a measuring tape to measure yourself. Also, I loved how fast I received my package!

Date of experience: August 12, 2020
New Hampshire
1 review
0 helpful votes
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Excellent product
August 12, 2020

My experience was great and the product is excellent. Got the product in a timely manner and it does hold your stomach in. The product delivery what is promised it would do

Date of experience: August 12, 2020
Vermont
1 review
0 helpful votes
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Very comfortable
August 12, 2020

I love these bras. They are as advertised, no slipping or pinching. I've never had a bra I was this comfortable in.

Date of experience: August 12, 2020
Maryland
2 reviews
0 helpful votes
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Awsome
August 12, 2020

I order a size smaller (my preference) to my surprise they were very comfortable. Support is so.so meaning the upper part of my torso still budges no support not sure if am wearing it properly

Date of experience: August 12, 2020
Michigan
1 review
0 helpful votes
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Wonderful service
August 12, 2020

I ordered the wrong size and was quickly sent out the right size. Excellent customer service. Thanks!

Date of experience: August 12, 2020
Illinois
1 review
0 helpful votes
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Bras
August 12, 2020

I bought 2 bras and the size was wrong so I sent them back(no fee)and I am very happy with the correct size for me.

Date of experience: August 12, 2020
New York
1 review
0 helpful votes
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Quality products
August 12, 2020

All the products I have purchased makes me feel and look good.

Date of experience: August 12, 2020
Georgia
1 review
0 helpful votes
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Part of my order missing
August 12, 2020

I was missing part of my order. I contacted service which quickly replaced the missing order that I just received on 8/10/20.

Date of experience: August 12, 2020
Shapermint R. — Shapermint Rep
over a year old

Thanks for allowing us to have this fixed, Shanveta. Should you need more help, please send us a message here http://m.me/shapermint.

Massachusetts
1 review
0 helpful votes
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I love it
August 12, 2020

Better than I expected. Still don't know why I have to put it on sitting down. Because its a top not bottoms. And is much easier for me to pull over my head. Lol trust me hips don't go in tops lol. I love it fits beautifully! I'll have to order 2 more..

Date of experience: August 12, 2020
GB
2 reviews
0 helpful votes
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Customer service
August 12, 2020

My order was replaced when I it took too long to be delivered

Date of experience: August 12, 2020

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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