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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Super comfy to wear all day! Its that comfortable you totally forget your wearing one! Will buy more soon!
Extremely comfortable and makes me look less top heavy! Love it!
For the first time I found a bra that has no pinch! It is smooth, soft and comfortable. I am a hard fit, and I cant believe how supportive and comfy this product is.
I love how secure the tank makes me feel it's great!
I needed shape wear to cover up those unwanted bumps and muffin tops and your product is FABULOUS. I wish your company would make strapless bras that don't fall down... just a thought!
Love my shapermint leggings great quality and fit, definitely will be back
This order is an exchange for larger size in both categories. The boy shorts fit but deciding if the bralettes still need to be a size larger...
Great site to online order. The sizes are accurate and if you have ANY issue, they are great with returns (I know because I accidentally selected the wrong size)
The items were the wrong size and style. The agent was courteous, and resolved the issue and the right items arrived!
When I received both of my pieces, I was nervous that they wouldn't fit because I don't have a measurer so I couldn't measure myself before buying their products. When I put them on, they fit perfectly. I usually wear a size XL and I purchased both of my pieces in size XL. The leggings are so comfy! I would definitely recommend to purchase the size you usually wear if you don't have a measuring tape to measure yourself. Also, I loved how fast I received my package!
My experience was great and the product is excellent. Got the product in a timely manner and it does hold your stomach in. The product delivery what is promised it would do
I love these bras. They are as advertised, no slipping or pinching. I've never had a bra I was this comfortable in.
I order a size smaller (my preference) to my surprise they were very comfortable. Support is so.so meaning the upper part of my torso still budges no support not sure if am wearing it properly
I ordered the wrong size and was quickly sent out the right size. Excellent customer service. Thanks!
I bought 2 bras and the size was wrong so I sent them back(no fee)and I am very happy with the correct size for me.
All the products I have purchased makes me feel and look good.
I was missing part of my order. I contacted service which quickly replaced the missing order that I just received on 8/10/20.
Better than I expected. Still don't know why I have to put it on sitting down. Because its a top not bottoms. And is much easier for me to pull over my head. Lol trust me hips don't go in tops lol. I love it fits beautifully! I'll have to order 2 more..
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
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Thanks for allowing us to have this fixed, Shanveta. Should you need more help, please send us a message here http://m.me/shapermint.