On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fits very well and is very comfortable. Highly recommend
I had ordered the leggings and shorts assuming they should be the same size, my fault for not checking the size chart on both. I contacted customer service and they sent a replacement pair of shorts in the correct size right away. I was very happy with my purchase.
Easy to order and didn't take long to receive my order
I wear a size 14 and I got a size L boy short shape wear. I should've gotten a M size. The bottom part rolls up and it doesn't hold my stomach in at all. Very comfortable though, I will try a medium next time and regular panty so no roll up will happen.
I ordered two and they are so comfy and cooler to wear than any bra I have ever worn!
Despite the stereotype, this kind of underwear made me so much more confident and generally helped me love my insecurities cause I understood how insignificant are the changes these make and that people see me without major difference whether I have those on or not. Just love yourself!
Site look & Feel: Pleasing on the eyes &easy to navigate
Customer Service: Quick, Friendly, No hassle. THE BEST.!
Speed of Delivery: Even with the pandemic the items were delivered on time as promised.
Quality of items: What you see is what you get. Reviews on the site MAJORLY helps with determining which product suits you best.
Customer Feedback: Takes customer feedback into consideration and tries their best to improve on the products, service etc.
Ordered 2 bras same style but different colors. The nude bra is a great fit. The black bra was smaller and not as comfortable. How is that. They even seem to be cut differently
As much as I like your product; I was just a little uncomfortable in the items I purchase. It had everything to do with the length of the top of the shorts. Meeting my bra was uncomfortable.
Been searching for a comfortable, easy to fit, simple uncomplicated bra. I don't need wires, I don't need push ups, or anything fancy just a good simple fitting everyday bra. This is it!
Unfortunately, it was a waste of time and money for me to purchase the plus size bra's. I can't imagine what measurements they used to size them because they don't fit. Go back to the drawing board for plus sizes please! On the plus side the material is to dream for.
I had one tiny problem with my new bras and Shapermint went way out of their way to make sure I was satisfied. Best customer service I have ever had.
If I've had to contact shapermint because of whatever problem I'm having they fix it for me every time. It's never been a problem for them.
Positive reinforcement that woman are beautiful in all shapes and sizes! Garments from the site just help highlight it!
Products are of excellent quality. My order arrived in a timely fashion and the fit was great.
Site easy to use, ordering correct size made very easy, great selection, completely satisfied with my purchase.
I'm literally wearing the cami right now, I wore the shorts a few days ago. Both look good together but i prefer to wear them separate.
Worth the wait during these strange times. I feel wonderful in shapermint and I am blown away by how easy it was to exchange for a different size.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry if it didn't work as expected, Sylvia. Allow us to work on this and send the right fit for free. Can you DM us the order details through this link http://m.me/shapermint, please? Thank you!