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SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
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Ordered late on Friday afternoon with an estimated delivery of Tuesday.
Arrived on Saturday morning!
The quality and size is much better than expected.
Looks better than most and should last me a while.
Ordered a trolley jack & accessories just after 3pm on Friday 19th Oct and was gobsmacked when they were delivered before 10am Saturday 20th!
Absolutely outstanding Service by SGS & will definitely be using them again.
Super fast delivery, I ordered my items at approximately 15.21 on Thursday and they was delivered by 09.45 on Friday. The 4 wheel dollies were exceptionally cheap and so was the low profile trolley jack it's ideal for my Lexus 200h. I have recommended and will continue to use again
I urgently needed some Fork Clevis and pins for a rod braked dumper truck that I am restoring for Apedale Valley Light Railway. I searched on eBay and found some but at a prohibitive price. I Googled and came across SGS Engineering. They not only had what was needed but also at a very attractive price. They stated that orders up to 4pm would be posted the same day and that is exactly what they did. Royal Mail 48hr had them on my mat in record time. That is what I call service with a smile. Thoroughly recommend.
Easy to source and quick to send. Well done. Second time used and service and selection of choice is still as good. First time used in 2009 so good long standing company
A very good price and free delivery on a top quality impact gun. Super fast dispatch and delivery as well.
Very impressed. Seamless support from start to finish and my package arrived earlier than expected. Not only did I find the gas struts I required but also an informative instructional video on the product page I could review prior to purchase in case I required any specialist tools to complete the job.
Very helpfull people with an excellent product and quick delivery. They gave me very helpfull information by email and phone.
Great range of products at competitive prices and easy to use website.
Service was good and prompt delivery.
Great price, well built and a great next day delivery service. Perfect compressor for small paint jobs
Ordered
3 Ton Heavy Duty Trolley Jack With 6 Ton Axle Stands
Medium Car / Caravan / Motorhome Wheel Chocks
Contoured Professional Mechanics Car Creeper With Light
Good quality, Really quick delivery!
My low profile jack and jack stands arrived promptly the next working day with a specific delivery slot notification via email. Great service and delivery, can't fault at all. Highly recommended seller A+!
26" Tool chest set - Wow, superb quality for the price, weighs a ton, really nicely put together and great packing guards against any damage, delivered on a pallet in a timely manner.
Very happy
I've ordered items several times from SGS, and have recommended others to do so in the past on various car forums. Next day delivery is a great option, great value for money all round. I've bought the cheaper range of car jacking equipment previously, which have been great for home use. The higher models must be special; maybe a new toy for the future!
Purchased a hydraulic press that wasn't cheap after little real use the seals have gone and after phoning them for a repair kit was told I'd have to wait 6-7 days. Then to be told 6-7 weeks and now there's no certain date. Press is basically useless taking up space in my workshop. Very unhappy.
Used this company more than once and always had excellent service. Items as described, of good quality and arrives on time.
Some time ago I bought a bottle jack from them. A company I had never heard about. However the transaction went through normally and delivery was fast. This time looking to get some axles stands they proved to have some high quality stands at very competitive prices. Ordered from them again. Quick delivery, well packaged, good communications. Feel happy to recommend them and their products to others.
Excellent service, rapid dispatch, well packaged... would use again for future purchases. Many thanks SGS-engineering.
Great item. The tool box had a few small stuffs and dings but it a tool box. I absolutely love it. Delivery was fast and customer service is outstanding. Highly recommend and will use again. I have been telling everyone!
Excellent service again, just bought my 3rd Milwaukee tool from SGS and am looking at 4 and 5. SGS are very competitive and as they are local to Nottingham I can pop over and collect spares etc. I am hoping they will extend their Milwaukee range
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members