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How would you rate SGS?
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GB
1 review
0 helpful votes
Follow francis k.
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I am delighted with the tool box it is just what I needed without having to pay hundreds of pounds for other types, I can't wait to fill it with my tools that are lying round the house.

Thank you

SGS

Frank.

Date of experience: December 13, 2018
GB
1 review
0 helpful votes
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Ordered a petrol water pump on Wednesday arrived on Thursday as promised. The guys even gave me a call to ensure I had ordered everything I needed (I didn't order a suction pipe as I already had one). The pump does exactly as stated, brilliant product, brilliant service.

Date of experience: July 1, 2019
GB
1 review
0 helpful votes
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Excellent service, I spoke to SGS at 11:00 who answered all my questions & took my order over the phone with no issues & the Trolley Jack arrived just after 10:00 the following morning, less than 24 hours - can't get much better than that.
The trolley jack appears very well made & very solid.

Date of experience: September 6, 2018
GB
1 review
0 helpful votes
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Excellent!
July 9, 2018

Excellent company to deal with.
Great website which showed you the correct item, the manual to fit and use it and even a video showing you how to change the part.
The item came within a day or so.
Ive bookmarked the company on my computer as Id look here first every time I need a new part.
Excellent!

Date of experience: July 9, 2018
GB
1 review
0 helpful votes
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From simplicity of ordering, SGS pricing and communication - first class.
Delivery exactly as specified, on time, the day after ordering.
Delivery by DHL, also on time, delivery driver, pleasant and helpful.
Quality of the goods, exactly as described, SGS strimmer assembled and used the next day.
All in all, one of the best experiences of recent times--- well done all.

Date of experience: June 19, 2019
GB
1 review
0 helpful votes
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Ultra quick delivery and a personal thank you for leaving a review. Cant fault the service so far.
They even sent me a small piece that i damaged during installation.
The courier used was excellent, to the point of giving me a 1hr delivery window and a text when i was the next address on the delivery.
Thanks to every one.

Date of experience: July 26, 2018
GB
1 review
0 helpful votes
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Easily ordered through SGS website and well priced 50litre compressor on a black friday deal with quick free delivery and good communication in between, i did my homework before buying this item, although its a chinese built - it has very good review's, so i'm not expecting any problems...

Date of experience: December 6, 2019
GB
1 review
1 helpful vote
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Excellent Service
April 9, 2019

Was in the market for a compressor and wasn't quite sure which one I needed. I messaged SGS with the question and they kindly called me back on the same day with the information I was looking for. I was a returning customer to SGS as i had originally bought some axle stands. In the end I purchased the 24 litre Comp with hose and oils. Delivery was next day as promised. Quality build and again excellent service from SGS. Thankyou...

Date of experience: April 9, 2019
GB
3 reviews
6 helpful votes
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Having used SGS for a variety of different purchases in the past I had no problems in purchasing through them again. I ordered a 3ton Trolley Jack which turned out to be an excellent buy and better than expected.

Date of experience: October 8, 2018
GB
2 reviews
0 helpful votes
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Fantastic service
September 22, 2019

I bought a tool storage unit from Sgs i was amazed at the great service i originally tried to buy one just the same from Homebase but they wouldnt deliver it.it was not a problem with SGS i ordered it about 2pm and opted for next day delivery.
Wow it came at 8.30 the next morning it was really well packed and it was exactly what we wanted.
I would definitely recommend this company.

Date of experience: September 22, 2019
GB
1 review
1 helpful vote
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Tool Box
June 23, 2019

Arrived on time well packed. Fantastic tool box well contructed and presented, ideal for the DIY man as there is three separate boxes and of course on study set of wheels. Comes highy recommended. Ordering process quick and easy.

Date of experience: June 21, 2019
GB
1 review
0 helpful votes
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This was the first time I've used sgs and was certainly impressed. I had bought a Milwaukee sawzall recip saw which didn't come with batteries. I found sgs prices to be very competitive and their dispatch and delivery was second to none. I will certainly be using them again.

Date of experience: July 27, 2019
GB
1 review
0 helpful votes
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This is the first time I have used this site and it was very easy and efficient to use. The product was good value. The next day delivery was in good time and the Delivery driver was very helpful and pleasant. Will definitely use them again

Date of experience: August 16, 2018
GB
1 review
0 helpful votes
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Great service.
February 18, 2019

I would definitely recommend this company to anybody. The website was very easy to use and the service was excellent, i was down for a 3-5 day delivery but the item came next day. The quality of the item is also excellent for the price to.

Date of experience: February 18, 2019
GB
1 review
0 helpful votes
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Read the advice on how to size your compressor on the website, ordered the compressor with the extra tools for a competitive price and it was delivered the next day.
Followed the instructions plugged it in and it just worked first time.

Thanks.

Date of experience: July 8, 2019
GB
1 review
0 helpful votes
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Always Perfect
December 10, 2018

Always a great company to deal with. Thank you. Products & price always great, service always great, next day delivery and packaging always great. Can't fault them. I use this company time and time again.

Date of experience: December 10, 2018
GB
1 review
0 helpful votes
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Clear and easy to use web pages
Clear and easy to use web pages. My items, axle stands and wheel dollies are just what I expected. Delivery was vague but arrived on the day stated. I would use SGS again.

Date of experience: December 9, 2019
GB
1 review
0 helpful votes
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Very decent product
January 28, 2019

Just purchased the SWC100 Motorcycle Wheel Chock - easy ordering process, first class communication, prompt (next day) delivery and a well designed and well made product that does the job. Very happy to recommend this

Date of experience: January 26, 2019
GB
1 review
4 helpful votes
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Dont buy from
March 2, 2018

Sgs engineering will not except negative reviews on products
After having a problem with my airline splitting and a tire inflator on wanting to stay on the valve seems trying to leave a product review was impossible as they wouldnt post it on the product seems they would rather no review over a negative one.
This to me means you cant trust what your buying to be good quality
Customer service want to sort the problem out with out you the customer knowing about the faulty product before they make a choice to buy

Date of experience: March 2, 2018
GB
1 review
0 helpful votes
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My experience of this company is 5 star from point of order to delivery and was hassle free, I received a phone call to arrange delivery and a phone call from delivery driver to say he was on his way with eta.

Date of experience: September 22, 2019

Overview

SGS has a rating of 4.4 stars from 1,413 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery and excellent service. SGS ranks 2nd among Tools sites.

service
54
value
55
shipping
54
quality
52