Set Schedule has become a standard part of my business practices. Every morning, I wake up and hope will get new leads. Every months I got new client's. We plan to work with SetSchedule on a contentious basis.
SetSchedule is a first-class software development company, for sure! Loved working with them! They were really responsive to all our queries and paid much attention to detail. The team's enthusiasm about the project was above and beyond and so was their professionalism
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Scam alert. They promise a number for leads and when they can not deliver what they promised (2 leads in 5 months) they are not refunding any money. Also there was misrepresentation when they signed me up as to referral commissions involved. Rep called me after 60 days and said " sorry we can not deliver the leads we promised and I will se if we can refund your money. The manager called after that and said they do not offer refunds. He wanted to expand me area which is not practical. Now they seem to ignore me mostly because I am no longer playing nice. Pretty poor company /service with zero integrity!
Hi Andre,
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our members. So, we hope you will give us an opportunity to discuss this further with you.
After checking your account, it shows that you currently have 98 leads remaining that you can use for the rest of your subscription year (6/17/2021) We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
I already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible to teach you the best practices, maximizing your membership and different ways in using the app. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
This service is absolute trash. Was told there were exclusive leads and live transfers that they would take a 20% split on. There are no live transfers and the leads are given to multiple agents at the exact same time so that the prospect gets bombarded from calls referencing the same organization. Customer service is awful and their attitude is ridiculous. DO NOT waste your time or $$$ on this trash.
Hi, Scott. We would love to assist you further with your concerns, however, we will be needing more information to pull up your account. Please feel free to reach out to your dedicated agent success consultant or email support@setschedule.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
I had two separate appointments they scheduled with me that they first didn't keep and second was very late for. Then their rep just thought it was a laughing matter! Any company with the name "setschedule" should never miss or be late for their own presentation! I will never use nor recommend this company to anyone!
Hello, Leonard.
It’s important to us that our members are more than satisfied and we would like the opportunity to resolve this issue immediately.
To help you optimize your membership we will have our Agent Success Consultant reach out to you. They would also assist you with any pending issues you might have.
If you need any other assistance in the meantime, below is a link to our Help Center that will help you step by step of how to do things within the app.
https://support.setschedule.com/support/home
They email you offering "referrals" at a 20% referral fee. What they're actually selling is leads for $5,000 plus 20% referral fee if one closes. Very dishonest in emails and calls until you sit through a one hour sales pitch, then they hit you with the fact that it's just leads. THEN they'll tell you about their "free" program. Totally free leads! Which is also a lie. Any leads you're offered you have to lay for. And these are typical leads.
We value your business and regret that you were dissatisfied, Mike. Below is a link to Setschedule’s membership plans which will give you light on the true benefits of having a Starter/Free user account. https://www.setschedule.com/pricing/
Please note that one Starter/Free user’s features is having access to the SetSchedule Research Center which will help you get the information you need to enhance your interaction with potential clients and give you an edge over the competition.
If you want to know more of our features please follow this link: https://www.setschedule.com/product/
The initial contact for set schedule promised myself and my sponsoring broker a test run of their system and promised us all legitimate leads. Every single lead has been fake names, fake numbers, fake email addresses and when I called to complain about it, the customer service rep refused to let me talk to a manager. Eventually someone from the company called me and said verbatim "it is not how you start it is how you finish." Well that doesn't help me when I am been sent phony leads. I think this entire operation is a scam and I would never recommend this company to anyone looking for a lead generation system.
Hi Seina,
We value your business and regret that you were dissatisfied.
It shows on our system that you had a conversation with one of our colleagues on Feb. 4,2021. We are hoping that they provided you with some clarity on the situation.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
We checked your account and you currently have 90 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to your Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Absolutely the worst company I have dealt with in a very long time. The quality of their leads is horrendous, old and useless. To add insult to injury, their customer services representatives totally lie to you. Don't waste any time with this company, its like throwing your money away.
Hi Joe,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
SetSchedule is a waste of money - it has an interesting pitch and is offered at a price point that allows you to say 'Hey, even if I get one, it's worth it.' The issue is the leads that come in are questionable at best. A lead comes in that you accept and immediately follow up on. Typically, the email address is bogus and a lot of times both the phone number and email are bogus so you never hear back. Additionally, the data you get when using their 'prospecting tool' that 'identifies potential home sellers' is low quality as well - after a number of physical mailings I stopped sending to the lists because of the amount of no forwards, bad address and return to sender. You're better off with hitting up Adwerx or mailing to farm areas using a company such as The Personal Marketing company than wasting your time and money with these guys. Plus, you're locked in for a full year so you get to relive the bad purchase for months.
Hi Donald,
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
We checked your account and you currently have 32 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to your Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
This company is a joke. They give terrible leads and force you to sign an automatic renewal. I spoke to several people on the phone after texting that I did NOT want to continue working with them. Every time the person I spoke too would tell me I had to do this or that to recoup my money but all they sent was garbage leads. I lost two teammates over this who said the same. When it was prior to the year I told 2 people on the phone I did NOT want to renew and also texted but this didn't work. They took without authorization my money and now will not refund it. CROOKS!
Hi Glenn,
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our members. We hope you will give us an opportunity to resolve the issue.
Both Master Subscription Agreement and your docusigned invoice states that Cancellations must be received thirty (30) days prior to termination of the Membership term. Please follow this link for Setscshedule Master Subscription Agreement.
https://www.setschedule.com/msa/
To further discuss this we transferred your issue to one of our Agent Success Consultants who will reach out to you. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
We look forward to hearing from you and earning you back your business.
This company promises exclusive unlimited leads. Not true at the very least. Leads have already been to other sites before registering into SetSchedule database. I claimed several leads immediately and they had already been working with other agents. Save your money!
We are sorry that your previous experience did not meet your expectations.
Setschedule is partnering with some of the leading information aggregators and data providers in real estate, so that our clients have access to the latest intelligence when making decisions and looking for new prospects.
We checked our system and we were not able to locate an account for you with accepted leads yet. We would like to connect with you and get additional details so we can check your account further and address your concern effectively. Please email us at support@setschedule.com so we can have one of our advocates assist you.
We hope to find a solution that would earn your trust and approval.
We look forward to hearing from you.
Do yourself a favor and save your money. The site doesn't provide any real leads and the app is sketchy at best. I'm a week in and NOT impressed with anything so far. I am not sure if they have better results in other areas but the "leads" have hung up on me, not had real phone numbers, voicemail that is not set up... seems fishy to me for "verified" leads.
We’re sorry to hear of your less than satisfactory experience with us. If you are unsatisfied with a lead that you have purchased, you can get a full refund through the app. When you go to the opportunity in our app, select the support icon, you can select that you are unsatisfied from the drop-down menu and receive a refund or a replacement opportunity. Follow the link to learn how to get a refund or replacement. https://www.setschedule.com/profblog/how-to-get-a-refund/
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step of how to do things within the app.
https://support.setschedule.com/support/home
We value our customers opinions and would like to thank you for bringing this to our attention.
Happy to chat with any agents looking for confirmation. I have been using the mobile app daily for 4 months. I have coupe of contracts in escrow and was able to build a nice book of business here is San Diego.
I joined setschedule about four months ago, I am genuinely delighted by the relationship with the company and I can assure any reader that I was not compensated to put anything online (feel free to DM me). I recommend that agents that either have any experience with online lead management, or genuinely have an interest in growing their business outside of the sphere of their immediate influence to give this thing a shot. It works for me I was able to put two deals under contract.
Thanks for the awesome review!
It's a team of true professionals who change the banal image of a software development company by innovative approaches and ideas. I would highly recommend SetSchedule for those companies who are looking for a client-oriented business partner. My respect & recommendations!
Thanks for taking the time to share your feedback with us. It means so much when our best members share their experiences. I'm glad we were able to meet your expectations!
These people have been bothered so much by the that came through. They did not wanna talk to you at all. This is a total scam do not pay $2000 for the year I really am trying to fight for a refund this is not fair at all. I consider myself really good at cold calling Leads that came through. At least get somewhere with them usually. I've been an agent for 16 years so it's not just that I couldn't close. Don't trust this company. I hope they make it right with me.
Hi Celina,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Excellent Schedule app, by using this app i can maintain my time of using internet and other apps! Very helpful and best mobile applications that help Me as a real estate agent to find my next lead from the best sources.
Hi Sharon,
This is wonderful to hear! Our goal is to make it easy for you to communicate and follow up with your clients and get that great feedback on a regular basis. So happy you're seeing results to help your career grow!
Leads are old/outdated. Terrible experience. Some leads have already sold before coming available in this system. Had different team members work the leads to try to get different results and same thing. Seems like old leads being resold. My opinion, invest elsewhere for a quality lead service. In addition, I have tried to cancel multiple times and well before my term was up. I was told they would call back before the renewal and that is when i could do it. They never called back and I was charged another $1700. I spoke with a manager who was then supposed to call me back and didn't and now they say that cancelling the account is not an option. Not sure how to stop this company from charging my card at this point. Yuck
Hello, Kevin.
Thanks so much for sharing your experience with us. I'm so sorry that your experience with us fell short of expectations.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
You can get a full refund through the app for leads that did not meet your expectations. When you go to the opportunity in our app, select the support icon, you can select that you are unsatisfied, from the drop-down menu and receive a refund or a replacement opportunity. Follow the link to learn how to get a refund or replacement.
https://www.setschedule.com/profblog/how-to-get-a-refund/
I already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that will help you step on how to do things within the app.
https://support.setschedule.com/support/home
I've been selling real estate for over 25. This has got to be the absolute worst generation company I have ever been associated with! Not only was everything they told me about live lead transfer bogus but they charged my credit card another $1800 after a year of zero deals and a year of me telling them over and over do not renew, I am not pleased with the service, I do not want to continue my relationship, after countless phone calls and emails they charge my card another $1800 and told me that they will cancel it next year! Please RUN from this absolutely unscrupulous company! Every lead that was transferred to me was a total lie. People were begging to be taken off the list saying that they were looking for houses seven years ago and they don't understand why they keep getting these phone calls. My phone was ringing all hours of the night with computer generated calls where they were waking people up. It was absolutely horrible and insult on top of injury. They charged my card another $1800. Don't fall for it! Don't take the bait! You'll be very sorry!
One very unhappy Realtor!
Over 20 years in the business -- all of the leads I have received have been below par to say the least. The "Team" sends out the same generic response when you are dissatisfied with your leads. No follow thru --
Light your money on fire before falling for their line of BS -- at least you can stay warm
Shame on me!
Hi, Tom.
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
If you are unsatisfied with a lead that you have purchased, you can get a full refund through the app. When you go to the opportunity in our app, select the support icon, you can select that you are unsatisfied from the drop-down menu, and receive a refund or a replacement opportunity. Follow the link to learn how to get a refund or replacement.
https://www.setschedule.com/profblog/how-to-get-a-refund/
We would love to help you further, but we are unable to pull up an account with accepted leads under your name. If you can reach out to us at support@setschedule.com, we would be happy to connect you with your dedicated Agent Success Consultant to assist you with your lead concerns.
If you need any other assistance in the meantime, below is a link to our Help Center that will help you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Overview
SetSchedule has a rating of 1.6 stars from 559 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SetSchedule most frequently mention real estate, customer service and credit card. SetSchedule ranks 16th among Scheduling sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Angela,
This is music to our ears! We're so glad our team is helping you see results. Thank you for the wonderful feedback.