$1800.00 wasted! Bought into all the hype, but that's all it was. Not designed for rural markets! Had to laugh, first lead even remotely close to my market was a property I had closed on weeks earlier! 1 year I have reached out several times and they promise they will mine for leads, but nothing! Cant speak for Metro Markets but avoid wasting your money if you are in smaller or rural markets! Use my $1800 loss as your lesson!
This was the biggest mistake I have ever made regarding purchasing marketing and leads for my Real Estate Career. For the first year I only received unqualified leads in towns that I was not working in at price points that I was not wanting to work with. They automatically charged my card for another year and refused to refund me when I tried to cancel with them. You would be better off to take your money and burn it! Stay clear of them!
We all know internet lead can be nurture or now leads. This system is the second worse I've ever had. Mainly because of the lies you are told when you sign up and then how they don't care to after much customer service after. Most of the leads... about 90% we're not in my state or we're renters.
Hi Dean,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We checked your account and you currently have 261 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
The first lead was someone who bought a house a month prior to me joining 6 weeks ago the others had not ever expressed a desire to sell/buy anything. Buyer said she remembered being cold call by someone but never said she wanted to buy anything. In general what they provide are expired listing and cold I mean really cold leads. Also there customer service departments does not respond to service requests. Black hole for your money.
Hi Kevin,
We want to extend our sincerest apologies concerning all the issues that you have faced.
We would love to assist you further with your concern however we are unable to pull up an account with accepted leads under your name.
Please feel free to email us at support@setschedule.com and we would be happy to connect you with the correct department. For the meantime, please follow the link below to learn how to get a refund or replacement. https://www.setschedule.com/profblog/how-to-get-a-refund/
The salesperson lied, he made up scenarios on what SET SCHEDULE would do for me getting verified leads. I would have a sales team funneling leads. Blah blah blah. Lies. I have been compromised and hacked more times this last year than ever. I had zero intention Re-upping my membership to this fake referral company but guess what they automatically do it for you! I complained after three days and was NEVER told I needed to unsubscribe and physically end my service. One week into my second year and $1,570 later this good for nothing service successfully stole from me. Learn from my idiot mistake.
Hi Jeanne,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
We reviewed your account and invoice you signed last 07/20/2022. Both Master Subscription Agreement and your docu-signed invoice state that:
“You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at billing@setschedule.com. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date). “
Internet leads can be frustrating for even the most seasoned real estate agents to work. Our system shows that you were granted leads within your area. We regret that the leads did not prosper into successful listings. Your concern has already been transferred to one of our Agent Success Consultants and they should reach out to you as soon as possible.
Membership agreement
https://www.setschedule.com/msa
Run away from this company-worse than terrible in all aspects accept taking your hard earned money! They are nothing more than a bunch of scam artists! Buyer Beware (caveat emptor). You will NOT get verified leads. Bunch of section 8 rental leads! Garbage leads stay forewarned!
Hi Coast,
We are sorry that your experience was not of the quality you expected.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
Unfortunately, we are unable to find your account using your name. Please contact your dedicated agent success consultant. If you do not know who your agent success consultant is, please feel free to email us at support@setschedule.com and we would be happy to connect you with the correct department.
Failed To Fulfill Their Promises
SetSchedule promises nine (9) listing appointments in a year for $1,800, but I received only one (1).
They also provide "exclusive" Buyer or Seller Leads - some free, others you have to purchase. Almost every person I called had already been called by many other agents and was angry.
I signed up for only one year and called them to tell them I would not renew. The result? They charged me $1,841 for an "automatic renewal" for another year. And they gave me the run around when I wanted to cancel.
I filed a complaint with my bank and they are looking into this.
Hi, John.
Thank you for bringing this to our attention! I reviewed your account and here's what I found:
Your account is under your Partner Harry C. I reviewed this account and found that there are (3) accepted. (2) declined. (9) offered - timed out Appointment.
I transferred your concern to your Agent Success Consultant and the should reach ot to you as soon as possible. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Great company for realtors that are ready to work to secure listings and new clients. I will get my first listing on the market in a couple days. Very efficient.I called the service team and requested a replacement set schedule was agreeable to do it.
Hi Hector,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
This is another lead generator company that has only been around for 8 years. They are only baiting you with unproven leads and you give up 20% plus upfront fees. There are 100's of these companies that do the same thing loading upfront fees. Spend your money with a company that has a professional attitude about partnerships. Win win or no deal. 0 stars if it was an option.
Hi Randy,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We are also sorry to see that you are under that negative impression about our company. To that end, we would love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
This has been the worst experience I have ever had with a lead generation company and I have been in the business for over 15 years. They don't tell the truth on what their leads end up being. No way to take your grievance to management, reps lie right and left, and watch out for an annual auto renewal.
Thank you for sharing your feedback. Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We pride ourselves on offering a premium customer service experience for all of our partners. It is extremely disappointing to hear that was not your experience, but we appreciate that you took the time to share. We will work to rectify this to the best of our ability. Please feel free to email us at support@setschedule.com and we would be happy to connect you with the correct department.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
This company is a total rip off. Stay away, Leads are garbage. There isn't anything good to say about this rip off company. Feel free to call me if you'd like a more in depth explanation of how they work. They lie, they cheat and they will simply steal your money.
Mike Bray
Gold Rush Real Estate LLC, my Cell is *******002
We are looking into this issue and hope to resolve it promptly and accurately. Please contact us at support@setschedule.com or 888-222-001, so that we can address your specific concern. Thank you for reaching out, your feedback enables us to continually improve.
We were lucky to work with a software development company SetSchedule. A professional team of experts delivered a solution that exceeded our expectations and made it possible for us to track the metrics we need in real-time. Definitely recommend!
We're so glad to hear you are enjoying our team and product! Thank you for the great feedback! We look forward to your continued success.
I paid close to $1500 in the fall of 2019 for supposedly good leads. This was a complete waste of both my time and money. I did the onboarding, downloaded the app and called the leads. As of March 2020, I haven't received one good lead. The ones I do call say they haven't requested any information, don't know what I am talking about, etc. This company has a good sales pitch but realtors beware. Save your time and money when they call.
While they replied they have sent me over a hundred leads the actual is shown in the photo. All of which were bogus.
Hi, Beth. I checked your account and it shows that you just accepted 7 opportunities out of the 100 Leads that you purchased. We can appreciate your disappointment that these leads didn't work out for you, but the good news is we have lots more leads you can work through to find your next transaction!
I already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible to teach you the best practices, maximizing your membership and different ways in using the app. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
I paid for SetSchedule "leads," which were the worst I've ever received from any lead generation company. When the contact information was incorrect, it was like pulling teeth to get a refund. After I stopped using SetSchedule their reps continue to send me emails and text messages, despite me asking repeatedly to stop contacting me.
Hello Maitri,
Thank you for bringing this to our attention! We apologize that you had to experience the same issue. We have raised your concerns to our Customer Success Team and requested for a review of their list and removal of your contact information. Should there be further issues, please feel free to reach out at support@setschedule.com or 888-222-0011. We’d love to help!
Not only is this a scam MOST OF THE 5 star reviews are too! Let me see closes from true 5 star reviews with original lead. They can't do it because it is not real. Ask to talk with the title company or attorneys that closed these deals, they give some bs run around. As to speak With the leads and realtor brokers NOTHING! Just crickets... but they will stop calling if you ask questions like this. The was to close you, not help you with real leads, you want business start networking or go door knocking!
Dear Katie,
Thank you for sharing your feedback. We are sorry that your experience did not match your expectations.
We have over 20,000 active members all around the country and having mixed positive and negative reviews has helped us improve our services for the better.
Please allow us the opportunity to turn your experience around. We already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible and discuss ways on how you can make the most out of your SetSchedule journey.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
We are the #6 Real Estate Team in Massachusetts and we have gone through plenty of lead generation platforms and this is by far the worst system we have ever had. From the car salesman pitch, all the way to the worst leads imaginable, this is a company to stay clear from. Once you submit the payment, this company falls off a cliff. Do yourself a favor, run in the opposite direction, and thank us later.
Hi A,
We would love to assist you with your concern.
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
However we are unable to find your account using your name. Please contact your dedicated agent success consultant or email support@setschedule.com. If you do not know who your agent success consultant is, please feel free to email us at support@setschedule.com and we would be happy to connect you with the correct department.
Considering their ethics and how they conduct their business, this company should not be in business. I signed a contract in December 2021 (Dec 13 or Dec 14) and they said it automatically renews unless I cancel. I understand that but I believe it's common courtesy that they connect and give me the heads-up first before they charge me for another year which they just did. Bottom line, I would not have renewed because doing business with them was miserable and their program is not a successful fit for me. I honestly have no use for their services.
Pye C - Torrance, Ca
Hi Pye,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. Your account also shows that you have been contacted by our Agent Success team regularly but usually only reaches your voicemail.
Both Master Subscription Agreement and your docusigned invoice states that Cancellations must be received thirty (30) days prior to renewal of the Membership term. We reviewed your account and invoice you signed last 12/16/2021, and it states that:
“You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at billing@setschedule.com. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date). “
I already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
They called me and got me at a weak moment and i signed up for a year; and paid their fee. Big Mistake. The APP is clunky, does not work well, the leads are very very very tenuous to be generous. Their concept is a valid one, but poor execution and no qualification of leads. These are people that visited other real estate sites for ANY reason and these folks buy them or scrape them from the floor (as the good leads are already sold directly). May be good targets for a long term direct mail drip campaign, but mostly a waste of time and money. And, after a lot of work, if you are lucky to close one, you owe them 20%! My phone app would not load using my email and password after a while. It took me days to get through. I now want to get my money back. Let's see if that happens. I am having better results elsewhere.
Hi Roy,
We apologize that our service did not satisfy your expectations.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Wasted my afternoon listening to them about benefits of the their programs, etc. And then they hit you with annual fee... Why don't they be upfront about their fees? All that non-sense presentation comes with heavy fees... I am not going to fall for it if they are not transparent now they won't be later... Save your hard money and spend it on other tested tools.
Hi Drew,
SetSchedule is a data enriched information center that utilizes modern technology in machine learning, analytics, and 3rd party online real estate relationships to provide the most up to date purchasable information in your territory. Our platform allows users to turn information into leads, through consistent communication, and relationship building.
I am sorry to hear that you do not see the value in our marketing and technology platform. We would like to help. Contact us at 888-222-0011 or email us at support@setschedule.com.
You can also follow this link to know how to set up a free account on our platform so you can experience the value of our platform.
https://support.setschedule.com/support/solutions/articles/33000232538-signing-up-for-setschedule-s-free-app
We've had a terrific experience with Set Schedule. The software is very easy-to-use and intuitive. It's so easy anyone can us the product and its free to download. Most Importantly they have always communicated well with us and all of the efforts are really starting to pay off now on our end. Thanks Setschedule.
We're so glad to hear you are enjoying our team and product! Thank you for the great feedback! We look forward to your continued success.
Overview
SetSchedule has a rating of 1.6 stars from 559 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SetSchedule most frequently mention real estate, customer service and credit card. SetSchedule ranks 16th among Scheduling sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Scott,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
We reviewed your account and invoice you signed last 12/28/2021. Both Master Subscription Agreement and your docu-signed invoice states that:
“You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at billing@setschedule.com. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date). “
Your written cancellation request has only been received last 01/06/2023. On 12/29/2023, your account will be a starter account, but until then, please feel free to continue to use the premium benefits.
Our system also shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership.
Membership agreement
https://www.setschedule.com/msa