SerenataReviews 2,713

The website is well laid out, it was very easy to use and delivery was extremely fast, ordered approx 4pm on the Friday and they were delivered by 11am next day.
Only downside is that one of the rose stems was broken but apart from that would use again. Michael

I ordered a dozen roses for my girlfriend on Valentines Day, the delivery arrived early in the morning which meant her day started with a pleasant surprise. The packaging and quality of the roses was excellent and the flowers went on the blossom even further over the following 10-14 days. I would definitely recommend.

Delivery not received company would not offer refund or redeliver the flowers. Showed photo of illegible scribble on a delivery note without any identification on it re delivery number or recipient and photo of blurred box which could have been anywhere again label not readable. Very disappointed sick friend received nothing and I lost £35. Avoid like the plague

Really good service. Placed a last minute delivery order & made an error with the order. Customer service helped rectify immediately and delivered the order in good time. Many thanks

I ordered a bouquet for mothers day this year and not only were they not fresh, they were dried, willted and extremely disappointing.

I sent numerous photographs of these to the company, I requested a full refund and all I was offered was a 10% refund. Totally unacceptable.

I would certainly not recommend this company at all and I would strongly read the reviews and avoid them.

Flowers ordered in the morning and delivered before lunchtime the same day.
The flowers were greatly appreciated by my wife. The only reason I didn't give 5 stars was the price for the flowers, but it put a smile on my wives face (priceless).

Brillian service a shame that two sets of flowers for the same address were delivered at different times but well received
Sharon

Ordered an exotic display for Mothers Day. Arrived as booked on the Saturday, dead by Monday. I took 2 photos and they agreed to send another identical bouquet. These arrived on the Thursday as booked, dying by Saturday.

Ordered some flowers for my daughters first mothers day. Okay they werent the most expensive bouquet but nevertheless they were very disappointing. Drooped very quickly and never really opened up. Such a shame.

Lovely flowers both mums delighted with mother's day flowers. Delivered on time as promised. Will be recommending to friends and family.

What can I say other than this was the perfect experience. 1st time I have used them and not the last one. From their website to the delivery all was easy. I can't fault them. Just perfect. Thank you :)

This is the best of the rest ( and I've tried a few) Beautiful flowers and Charming updates to keep you amused Great Prices Can Not Fault This Company and they are now my Forever Flower Shop! Highly Recommend!

Promised deadlines were kept, quality flowers delivered. Especially I found your website user friendly, after I and several relatives, had spent far too much time with other websites without getting any satisfactory results.
I gladly recommend SerenataFlowers!

Website easy to use, don't believe I got the correct flowers but I accept that is dictated by the season. However the bouquet was left outside my 96 year old mothers apartment block at 7.00 and no attempt was made to ring her bell. Fortunately found by a neighbour before they deteriorated or had disappeared

These flowers were even better than expected. They were a 70th birthday present for a lady who loves tropical flowers and she was absolutely delighted with them. Got a little anxious when they didn't arrive until 7:30 p.m. but were well worth the wait. Many thanks for bringing the sunshine to dreary London, Pam

I used Serenata to express my sympathy to a close friend whose husband had passed away... got such sensitive and appropriate service. The little personal email reminders are just great... Thank you Serenata
Bernadette

The flowers my mother received for Mother's Day came late and the quality was terrible you could have got a better bunch from a supermarket for £3.00

Good - Nice display of flowers, reasonably priced and delivered on time as requested.
Bad - Roses were starting to brown when they arrived so didn't look as fresh as expected.
The card was a full A5 size folded card - would have preferred a small A7 size business card on a stick with message on for a funeral.

Really pleased with the way l was kept informed about the flowers delivery status my friend said they were a beautiful surprise. Highly recommended company l always use Serenat Flowers for all occasions.