Serenata
How would you rate Serenata?
Poor service, late deliveries
March 27, 2025
I ordered a bouquet of flowers as a birthday surprise for my mother. The date of delivery was specified/selected when placing the order. However, the flowers did not arrive. When contacting Serenate explaining this, it was clear in their response that they couldn't care less.
Date of experience: March 26, 2025
Overview
Serenata has a rating of 2.4 stars from 2,713 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Serenata most frequently mention customer service, local florist and poor quality. Serenata ranks 8th among Flower Delivery sites.
service
147
value
147
shipping
141
returns
62
quality
140
Book flower delivery online. FREE next day delivery Monday? Sunday, same day delivery available. Fresh flowers prepared by florists and hand-delivered by couriers in the UK. Order by 10.00 pm for delivery on the following day.
- Visit Website
- Mosta, MIDX, Malta
- Edit business info
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members