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Serenata
Questions & Answers

2,713 reviews

Here’s what buyers have asked with answers from Serenata staff and previous consumers.

2
questions answered
0%
answered within 1 day
Question:

What is the procedure for refunds?

Answer:
No Refunds Granted. You will have great difficulty getting anything from this outfit.
By Bob D., over a year old
See another answer (1)
Question:

Do you deliver to cemetery and in ft. Lauderdale, florda

Question:

Recieved a box of flowers todsy 13with aglass vase which was smashed we took hotos for proof

Question:

Hi there, The order for delivery on Saturday to Stacey Barnett contained the wrong balloon - instead of being 'Happy Birthday' it was 'it's a girl'?

Question:

Really disappointed with my order. Ordered deluxe size but what was sent was standard at best. Please contact me carole@newpatch.co.uk

Question:

Is your HQ in Malta?

Question:

I cannot get in touch to find out if my bouquet gift was delivered to the correct address on 21/10/17 but nothing from recipient. Order no 217866774.

Answer:
Go through facebook
By Donna B., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?