SerenataReviews 2,713

This years orchid gift to my sister in Kilmarnock was a waste of money, the flowers were old and dropping off within days of arriving. Serenata were useless when I complained so thatis the end of me using them year after year. Customer service poor, flowers practically dead.

Brought flowers for my mum over a week ago and still looking beautiful will be definitely using them again for flowers.

My elderly aunt opened the box and soil and plants fell all over her lounge carpet. Our surprise gift ended up causing distress rather than joy. I'm not sure if the box was marked which way up to open it or if it had been handled badly. Mum managed to replant everything so it was ok in the end.

I ordered flowers online from Canada. They were delivered on time, and were loved by the recipient - but they did not look like the examples on the order page - fewer flowers. I was more disappointed than the recipient.

I have used Serenata flowers for a few years now since I live abroad. Easy to order and my mom always sends me pictures of the flowers and how beautiful they are. Never disappointed! Always on time!

Very easy to offer and navigate website. Kept fully informed through from order to delivery. Flowers ordered on a Saturday and delivered as requested the following day - Sunday. Will definitely use again, thank you

Thank you for making my surprise pull through. My mother loves it and she was not expecting it so it becomes the most memorable gift she received that day. Thank you so much for making it possible..

Good service and easy to order the flowers were delivered on time and in good condition I will recommend them again

I ordered flowers on line from Crete to be delivered to Fleetwood. They were delivered at the requested time and the recipient was so pleased with the flowers that she contacted me, to thank me and to say how lovely the flowers were, the same day. I have not used SerenataFlowers before but have no hesitation in recommending them to anyone. I was very pleased with my choice.

I brought these flowers as a thank for a member of my team, I specifically chose Fairtrade flowers, when they arrived there was no messaging relating to Fairtrade, no Fairtrade label etc on the flowers. This is a real shame as a customer receiving them there was no way to tell that they are Fairtrade

Lovely flowers great price del was good as well will use again when I need to send flowers again great choice of flowers

Great service. Absolutely what I ordered. More than fulfilled my expectations.
Many thanks.
100 characters way over the top of what I need to say. So filled up extra with noth8ng in particular.

I used Serenata Flowers to order 2 sets of flowers to be delivered to friends that had recently lost a relative. The flowers were delivered as stated and they sent me pictures of them which were really beautiful. I will most definitely be using these guys again. Highly recommend.

Flowers sat at their local depot for a whole day and were never delivered and still haven't been. Seranta offered a credit to make up for it but since the flowers were meant for a specific occasion it was a pretty useless offer.

She was delighted so thank you and will use you again. Professionals! And the teddy bear helped. Carl

Flowers arrived on time, unfortunately the flowers wasnt the ones ordered on line wrong colours completely not as advertised

Great place to send flowers from have used them on numerous occasions. Only had a problem once and customer services sorted it out immediately.

Flowers ordered online very easily, kept informed throughout the whole process and delivered when scheduled much to the delight of my aunty. Good value and great communication,