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SEOprofiler has a rating of 3.6 stars from 43 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SEOprofiler most frequently mention audit tool. SEOprofiler ranks 28th among SEO sites.
No critical highlights yet
The owners shut down the site at the end of April 2022. Too bad as it offered a lot of great tools. Will be difficult to replace.
First they offer you a trial version while asking for your personal information (credit card) and once you give it a try it will charge you on your credit card. Then we try to get in touch with them but I have no answer.
First they offer you a trial version while asking for your personal information (credit card) and once you give it a try it will charge you on your credit card.
Then we try to get in touch with them but I have no answer.
Used SEOprofiler for more than a year, dont know whats happened with the plattform, its really frustrating waiting for system to respond and often you get error messages
Cant use the keyword tool anymore, it has stopped working, be very aware of signing any subscription for a longer period, due to the fact that the tool isnt working, you will not get any refund (read the Terms, you buy "as is" and "as available", so even if the system doesn't work you must pay:-)
Wait with your subscription until the fixed the system is my strong verdict!
They have a VERY slow service that certainly isn't worth the wait. The metrics they provide back on most of the reports are not even close to those of the top tools. In the space, like, SEMRush, Ahrefs, & Moz. The interface of the site is a cheap admin template that has been purchased by thousands of other sites to be repurposed as a generic admin interface and not they haven't even bothered to customize.
Hello,
You will get a response to all of your queries within 24 hours (usually much faster). It depends on the time zone in which you live (our company is located in Germany). Of course, you have to send the request through the support ticket system at www.SEOprofiler.com/c/private. We do not monitor third party sites such as this one actively.
You can verify all metrics in SEOprofiler. For example, search for links on www.opensiteexplorer.com and www.openlinkprofiler.org (the free version of our link analysis tools). For most sites, you will find more links with our openlinkprofiler.org tool.
Tried SEOprofiler for one month for 1 dollar. Wanted to look around a bit. Logged in a couple of times. Not very impressed, started using Agency Analytics. Yesterday I was booking a flight and saw 120 euros booking from my paypal account. Email about my new account was in my spam inbox. This is a terrible way of getting your money. Discusted by this website.
Hello Sjanne,
You purchased an SEOprofiler Smart subscription and you received the initial month for 1 EUR instead of the regular price (the price you quote above is including VAT). During that month, you could have canceled your subscription at any time without reducing the paid period.
To make sure that you really want the subscription, we sent a notification message one week in advance before the first regular charge occured.
When you contacted us today (two weeks after the regular charge) we refunded the unused days of your subscription (although recurring charges are non-refundable as explained in the FAQ).
I think that this is very fair so I'm surprised that you wrote this negative review here.
I took it on the $1 Trial, and I feel ripped of! It feels like the biggest waste of time. I manually sent out 215 request for links through their system, ugh. I HAVE NEVER RECEIVED 1 EMAIL REPLY (in 3 weeks)- BS. Also, the so called "Weekly Report (not 1 report in 3 weeks)
It's the biggest bunch of BS I have ever seen. I like the other persons who have commented, could never get an Email response from their Customer Service, in under 4-5 days-- a joke, and then I got some canned, weak response. To think I would pay $90 a month is insane!
Hello,
Thank you for your feedback.
Re: backlink requests
============================================
SEOprofiler does not create backlinks automatically. Tools that automatically create backlinks are spam tools that will get your website into trouble.
SEOprofiler only uses so-called white-hat SEO methods that follow Google's guidelines. If you're looking for a "autopilot" SEO tool then SEOprofiler is not the right product for you. These "autopilot" tools have been the target of many Google filters so it is very risky to use them.
If nobody answers to your link requests then there is probably an issue with your website. It might not be good enough to get links yet, it might look spammy, etc. Details can be found in the manual: www.SEOprofiler.com/training/
Re: weekly reports
============================================
It depends on your settings if you receive the weekly reports or not. The weekly status report is sent on Mondays, the ranking reports and the website audit reports are also sent on Mondays. Of course, you have to create a project for ranking checks and website audit reports first. Without a project, you won't get these reports.
Re: response times
============================================
We answer all customer requests within 24 hours, usually much quicker. However, we do not offer support by email. If you send us an email message, you will immediately get an auto-reply with the link to our ticket-system.
What SEOprofiler is and what it is not
============================================
It seems that you were looking for a fully automated solution. That's not what SEOprofiler is. SEOprofiler is a comprehensive suite of SEO tools that help you to work more efficiently. You still have to work with your web pages.
Automated SEO is not possible. Some tools promise automated solutions but these tools will get your website in trouble as Google classifies them as spam.
You also have to do things in the right order. If you send link requests before your web pages have a high quality, you won't get good results. Optimize your website first and then ask for links. Step-by-step instructions can be found here: www.SEOprofiler.com/training/
No Johannes, your response is misleading.
I had to ask a specific question directly, and was ignored several times, even after pointing it out as being ignored. Saying it was answered same day is false, and only further annoys me. A response was very quickly provided, but the question was repeatedly ignored.
Yes, support said some things were "on the to do list", but they told me another thing was being looked in to, and after a month, I had to ask again, and was told nothing was going to be done about an issue.
About the IP address, I was told nothing was going to be done. Not eventually/to-do, but that it was not going to be done. An outright refusal to fix the problem.
Your support has told me they were not connected sites, but they very much are, so support was untruthful, and ignored the issue/it being easily linked when I pointed it out.
Your support does reply very fast, but repeatedly ignores many of my direct questions. What's the point of quick support if you're not going to answer the questions. It's disrespectful, unhelpful and wastes both our time.
Hopefully you can make the to-do changes soon. As I said, it's very close to being very good 5* better than all others, but the current minor flaws magnifies issues to mean it's very bad, causes serious professionalism issues (data not matching up, h1 data not shown well/separately, and having to be checked manually etc etc), and these small amateur mistakes will cause loss of clients.
I'd invest some money in improving your service, and less on responding as fast as possible with unsuitable responses.
The changes might not be trivial, but they are simple/minor changes, you already know the solutions, it's simply a matter of coding them, and they're all mostly coded in already, just adjusting a few variables, not creating whole new functions.
The embeddable reporting needs to be a lot more functional and customisable. The support once again refused to let me use server side code to generate report data myself, to make it appear from our own site. An API or something to allow this would be ideal, else only having minimal control is not good enough. It's very close to being ideal, but until then, it falls short of being able to be used as a serious solution.
Invest more in your business, pay some coders to implement the changes you already know you want to implement, and you will generate much more back now, and prevent loss of annoyed customers like me/not have to deal with as many support complaints
I look forward to you fixing the service/implementing new changes ASAP.
Dear Mark,
Thank you for your feedback.
We answered all of your requests on the same day.
The fact that we cannot immediately add your suggestions to our tools does not mean that we disrespect you or 'treat you like dirt'. I understand that you think that the changes that you suggested are trivial. Unfortunately, they are not.
If these changes were easy to do, we would have implemented them. They are still on our to do list. As you can see on our blog, we continually improve SEOprofiler: https://blog.seoprofiler.com/category/new-in-seoprofiler/
As mentioned in our personal reply to you, we do not offer monthly reports. The reports in the ranking monitor are weekly reports. If you send these reports once per month, the comparison is still to the previous week.
As you can see, we answer all requests quickly. If you take a look at "https://blog.seoprofiler.com/category/new-in-seoprofiler/" you will also see that we're continually improving SEOprofiler.
SEOprofiler is a well-engineered product that is used by very many customers. Of course, some customers still want some extra features and changes. In that case, we'll add these features to our to-do list. However, please understand that we cannot make all changes immediately.
They don't really treat you like a customer or really understand that you are actually paying for their services!
They claim they have a crawler and an 'index' but their so-called index got pretty much wiped out on the same day as a google update! How odd! Possible, but it would be a coincidence of biblical proportions to happen on the same day!
Their results showed 80% of the links shown pointing to my site were wiped out, they start to slowly re-appear over the next week! Customer support first doesn't answer then says, "nothing wrong, just a coincidence, nothing to worry about" LOL LOL
I think there are some real questions about the reliability their LIS ranking system, their index, and real problems with support.
We answered all of your email messages and we answered all of them shorty after you contacted us.
As said in our replies: Please don't shoot the messenger.
The link profiler tool in SEOprofiler reported a major drop in the number of links that point to the customer. That's not the fault of the link profiler tool. Actually, it is the purpose of the link profiler tool to inform you about these issues.
The analyzed website has many links that came from only a handful of different websites. Some of these websites removed the sitewide links. That resulted in a major drop in the total number of links.
All of this was explained in the answered that our support sent to you. L don't understand how this justifies the statement "They don't really treat you like a customer or really understand that you are actually paying for their services."
You received timely customer support and we explained why you received the results. The changes were not caused by SEOprofiler. The repoting tool in SEOprofiler informed you about the changes so that you can react to them.
Rubbish site the free experience has a large amount of locked materials and also they think that they are best but aren't better one is webceo.com. They should offer a little more tools in free version as the are taking money from other server they say that most tools are free but really most tools are not available in demo version.
We offer two trials: a feature limited free demo version and a paid trial that offers access to all tools. The paid trial is very inexpensive as you can see here: www.SEOprofiler.com/pricing
The tools that you can access in SEOprofiler are powerful tools that require a lot of hardware. For example, several servers are needed to perform the weekly website audits, the regular ranking checks and the link analysis.
This cannot be offered for free. The prices of SEOprofiler are lower than the prices of our competitors. If you're looking for a free solution, SEOprofiler is not the right tool for you.
If you're looking for a professional SEO solution that works, SEOprofiler is the right tool for you.
Awful customer care/support. My wife used the 'trial' version for her site, I then purchase the 'trial' for my site - completely different site and domain etc registered - pay the $1 for the trial and due to my wife using the 'trial' I do not qualify for it - great to see that SEOprofiler class us as the same person and our sites the same! (my wife has a beauty site, my site is designing logos etc). The customer service agents are rude beyond believe. Today I spoke with 'Jennifer Peters' who really needs to be taught some basic customer service skills.
In regards to the package, my wife used the trial of SEOprofiler and apart from the competitor area its not really that good. SEOmoz is far superior to this and they will provide online support and genuine customer care.
Axandra GmbH
Made the mistake to try-out SEO Profiler for one euro.
Despite cancelling they are charging us EUR 117.81!
Be warned. Nice front but unfriendly back-end!
Has Axandra GmbH serious financial issues?
And are they transferring losses to their customers?
Hello
The application? No complaints. We have tested several and they are worth it. Neither worse nor better than others.
We are however very dissatisfied with their sales department. Indeed before taking an annual subscription we wanted to test a monthly formul around 69 HT.
Before the end of the subscription month, we found that the tool was the same as others, and asked their services if a termination before the end of the current month would allow us to continue using it until on the anniversary date. A consultant's response was YES.
Unfortunately after our termination online, we could not continue to use it.
We wrote and received an end of dishonor despite our arguments and bad advice.
We will not fight for several days of subscription, but are very disappointed.
We do not recommend their services.
THEY CAN CONTACT US IF THEY WISH, THEY HAVE OUR COORDINATES... LOOKING IN THEIR OLD CLIENTS UNDER "GESTIVERT"
OR ANSWER HERE FOR THEIR RIGHT OF REPLY IN FRENCH IF THEY MAY SINCE WE HAVE NOT HAD THIS CHANCE TO CONTEST OTHERWISE THAN IN ENGLISH
DISAPPOINTING!
Samir B
GESTIVERT
http://www.gestivert.com
Contrat de Location et Entretien de Plantes vertes d'intérieur de Bureaux pour Entreprises
Mur Végétal et Mur Floral
Décorations de Noel et Location de sapins décorés
Décors Evénementiels
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SEOprofiler.com is a full-featured website promotion tool that offers everything that you need to get high rankings on Google and other search engines.
Hello Peter,
These problems happened when we updated the Ranking Monitor to a new system. I'm very sorry for the inconvenience caused. The new Ranking Monitor (which has been available shortly after your wrote your review) does not have these messages.