SEOprofiler

Regarding the reviews above: SEOprofiler is a subscription product. The reviewers above received a trial month for $1.

The trial month can be canceled at any time without shortening the trial period. It is not necessary to contact the SEOprofiler support to cancel. There is a cancellation link in the "Manage your account" section on SEOprofiler.

Before the first real charge occurs, we send a reminder message (including cancellation instructions). In addition, everything is explained up-front during the order process, it is explained in the FAQ and in the terms and conditions

We're a reputable company and we're interested in long-term relationships with our customers.

You can verify that everything is explained up-front by visiting our website and our FAQ pages.

They don't really treat you like a customer or really understand that you are actually paying for their services!

They claim they have a crawler and an 'index' but their so-called index got pretty much wiped out on the same day as a google update! How odd! Possible, but it would be a coincidence of biblical proportions to happen on the same day!

Their results showed 80% of the links shown pointing to my site were wiped out, they start to slowly re-appear over the next week! Customer support first doesn't answer then says, "nothing wrong, just a coincidence, nothing to worry about" LOL LOL

I think there are some real questions about the reliability their LIS ranking system, their index, and real problems with support.

Used SEOprofiler for more than a year, dont know whats happened with the plattform, its really frustrating waiting for system to respond and often you get error messages

Cant use the keyword tool anymore, it has stopped working, be very aware of signing any subscription for a longer period, due to the fact that the tool isnt working, you will not get any refund (read the Terms, you buy "as is" and "as available", so even if the system doesn't work you must pay:-)

Wait with your subscription until the fixed the system is my strong verdict!

Awful customer care/support. My wife used the 'trial' version for her site, I then purchase the 'trial' for my site - completely different site and domain etc registered - pay the $1 for the trial and due to my wife using the 'trial' I do not qualify for it - great to see that SEOprofiler class us as the same person and our sites the same! (my wife has a beauty site, my site is designing logos etc). The customer service agents are rude beyond believe. Today I spoke with 'Jennifer Peters' who really needs to be taught some basic customer service skills.

In regards to the package, my wife used the trial of SEOprofiler and apart from the competitor area its not really that good. SEOmoz is far superior to this and they will provide online support and genuine customer care.

SEO profiler does give the correct backlink report. I do not and will not do business with a website that is constantly trying to trick you. Everything i tried to use was a fake report. I don't understand why a fake report would entice someone to upgrade and buy. The entire experience, especially the fake robots files that warned of problems so you will jump to your credit card to buy. It was deceptive enough that it took me a time to go back and run the robots again to see the sentence explaining it's not real. By now web designers should know that conning people into buying your product only turns them off. I will not go back to that site. Thee are too many competitors to bother with trickery. No trust in the company or product. The most it did was make me feel like I wasted time trying it.

I took it on the $1 Trial, and I feel ripped of! It feels like the biggest waste of time. I manually sent out 215 request for links through their system, ugh. I HAVE NEVER RECEIVED 1 EMAIL REPLY (in 3 weeks)- BS. Also, the so called "Weekly Report (not 1 report in 3 weeks)
It's the biggest bunch of BS I have ever seen. I like the other persons who have commented, could never get an Email response from their Customer Service, in under 4-5 days-- a joke, and then I got some canned, weak response. To think I would pay $90 a month is insane!

The owners shut down the site at the end of April 2022. Too bad as it offered a lot of great tools. Will be difficult to replace.

I used many type of SEO Tools to boost my SEO Rank. But just stop working with SEO Tools because every SEO Tools that i might with was Non - User-friendly. But SEO Profile was really amazing.

No Johannes, your response is misleading.
I had to ask a specific question directly, and was ignored several times, even after pointing it out as being ignored. Saying it was answered same day is false, and only further annoys me. A response was very quickly provided, but the question was repeatedly ignored.
Yes, support said some things were "on the to do list", but they told me another thing was being looked in to, and after a month, I had to ask again, and was told nothing was going to be done about an issue.
About the IP address, I was told nothing was going to be done. Not eventually/to-do, but that it was not going to be done. An outright refusal to fix the problem.
Your support has told me they were not connected sites, but they very much are, so support was untruthful, and ignored the issue/it being easily linked when I pointed it out.
Your support does reply very fast, but repeatedly ignores many of my direct questions. What's the point of quick support if you're not going to answer the questions. It's disrespectful, unhelpful and wastes both our time.

Hopefully you can make the to-do changes soon. As I said, it's very close to being very good 5* better than all others, but the current minor flaws magnifies issues to mean it's very bad, causes serious professionalism issues (data not matching up, h1 data not shown well/separately, and having to be checked manually etc etc), and these small amateur mistakes will cause loss of clients.
I'd invest some money in improving your service, and less on responding as fast as possible with unsuitable responses.

The changes might not be trivial, but they are simple/minor changes, you already know the solutions, it's simply a matter of coding them, and they're all mostly coded in already, just adjusting a few variables, not creating whole new functions.

The embeddable reporting needs to be a lot more functional and customisable. The support once again refused to let me use server side code to generate report data myself, to make it appear from our own site. An API or something to allow this would be ideal, else only having minimal control is not good enough. It's very close to being ideal, but until then, it falls short of being able to be used as a serious solution.
Invest more in your business, pay some coders to implement the changes you already know you want to implement, and you will generate much more back now, and prevent loss of annoyed customers like me/not have to deal with as many support complaints
I look forward to you fixing the service/implementing new changes ASAP.