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SendMyBagReviews 1,026

4.6
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SendMyBag Reviews Summary

SendMyBag has a rating of 4.6 stars from 1,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.

This company responds to reviews on average within 8 days
GB
1 review
0 helpful votes
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Belfast/London
July 29, 2021

Very good reliable service I have used for many years

Date of experience: July 29, 2021
Sweden
1 review
0 helpful votes
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Loved the great service!
July 29, 2021

It was one of the best and most convenient services that I have booked. The guy came and fetched the suitcase at my place and it was delivered in the Netherlands a week later without any hazzle. The guy was extremely friendly and very service-minded and all worked out very well.

Date of experience: July 29, 2021
New York
1 review
0 helpful votes
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Pandemic Evacuation life-saver
July 29, 2021

When Europe closed its borders, I had to pack up my apartment and leave the country overnight. Sendmybag's timely pickup and helpful personnel eased so much stress from this insane story - knowing that I wouldn't have to carry my heaviest luggage through multiple airports was a relief. It showed up at my door in New York less than a week later!

Date of experience: July 29, 2021
GB
1 review
0 helpful votes
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Easy to use, quick service
July 29, 2021

Really easy to use the delivery service, had to send some boxes of personal items back and forth between Germany and UK for a short term stay, all worked out very well and for a reasonable price. Would use again! We had an issue with something (fault on our end) and customer service team were very helpful and sorted it out ASAP.

Date of experience: July 29, 2021
GB
1 review
0 helpful votes
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It was easy and quick
July 29, 2021

We had to send two suitcases from Uk to Spain all went very well :) highly recommend

Date of experience: July 29, 2021
GB
1 review
0 helpful votes
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Good service
July 29, 2021

Convenient and fast, have used before and would use again.

Date of experience: July 29, 2021
Ireland
1 review
0 helpful votes
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Amazing service!
July 29, 2021

I was very worried about missing the driver as the reception at my accommodation refused to either take my bag or ring me if he arrived but the driver rang me on arrival and was so kind! He even had an adhesive pocket to attach the label onto my bag when he saw me running over with cling film and duct tape to try to attach it! The bag arrived home within a week during the peak of the pandemic. Couldn't have asked for a better service!

Date of experience: July 29, 2021
GB
1 review
0 helpful votes
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Excellent service
July 29, 2021

From the instructions to the delivery I found Send My Bag so easy to use and I was confident with them.

Date of experience: July 29, 2021
Italy
1 review
0 helpful votes
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I have been using send my bag for years now for EU shipping. Never an issue, could not recommend more!

Date of experience: July 29, 2021
Italy
1 review
0 helpful votes
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Super
July 29, 2021

Cheap, fast and accountable. Great experience also with the assistance

Date of experience: July 29, 2021
Italy
1 review
0 helpful votes
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Tight for changing order
July 28, 2021

Good, no problems. A struggled preparation but the result is fabulous cause I didn't need to stress!

Date of experience: July 28, 2021
GB
1 review
0 helpful votes
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Excellent
July 28, 2021

Very good service.
Remember to use plastic ties and no locks.

Date of experience: July 28, 2021
Arizona
1 review
0 helpful votes
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Easier travel experience
July 28, 2021

My bags arrived with no problems or delays. It made my travel much easier.

Date of experience: July 28, 2021
South Africa
1 review
2 helpful votes
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Suitcase Delivery - Send My Bag
August 27, 2021

I have used SendMyBag numerous times and without fail, they have been on time to collect and on time to deliver. Their on-line order form is extremely easy and user friendly and I have no hesitation in recommending them.

Date of experience: July 28, 2021
Oregon
1 review
0 helpful votes
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Spain to home
July 28, 2021

Great GreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreat

Date of experience: July 28, 2021
GB
1 review
0 helpful votes
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Travelling to Southampton by plane or train involves changing at least once, or sometimes twice, and not having to manage a large suitcase in these situations has made the beginning of my holiday really hassle free.
Easy to organise, very reasonable prices and extremely efficient. Five star service

Date of experience: July 28, 2021
GB
1 review
0 helpful votes
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Great service
July 28, 2021

Great and reliable service. Highly recommended. It is also not pricey.

Date of experience: July 28, 2021
California
1 review
1 helpful vote
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Easy, Convenient, Reliable
July 28, 2021

Returning to the US after a year abroad, I wanted to visit a friend before departing without dragging all my luggage with me. SendMyBag came to my house on schedule, picked up my bags quickly, and they were returned to my home in the States in perfect condition within the stated time period. Considering what the airlines charge for check-in luggage, it's not even that much more expensive.

Date of experience: July 28, 2021
New York
2 reviews
0 helpful votes
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Perfect solution
July 28, 2021

International move. All worked as arranged. Would do again if needed.

Date of experience: July 28, 2021
Brazil
1 review
0 helpful votes
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Empresa super correta com prazos e entregas, recebi minha mala no prazo certinho.

Date of experience: July 28, 2021