SendMyBag has a rating of 4.6 stars from 1,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.
Very good reliable service I have used for many years
It was one of the best and most convenient services that I have booked. The guy came and fetched the suitcase at my place and it was delivered in the Netherlands a week later without any hazzle. The guy was extremely friendly and very service-minded and all worked out very well.
When Europe closed its borders, I had to pack up my apartment and leave the country overnight. Sendmybag's timely pickup and helpful personnel eased so much stress from this insane story - knowing that I wouldn't have to carry my heaviest luggage through multiple airports was a relief. It showed up at my door in New York less than a week later!
Really easy to use the delivery service, had to send some boxes of personal items back and forth between Germany and UK for a short term stay, all worked out very well and for a reasonable price. Would use again! We had an issue with something (fault on our end) and customer service team were very helpful and sorted it out ASAP.
We had to send two suitcases from Uk to Spain all went very well :) highly recommend
Convenient and fast, have used before and would use again.
I was very worried about missing the driver as the reception at my accommodation refused to either take my bag or ring me if he arrived but the driver rang me on arrival and was so kind! He even had an adhesive pocket to attach the label onto my bag when he saw me running over with cling film and duct tape to try to attach it! The bag arrived home within a week during the peak of the pandemic. Couldn't have asked for a better service!
From the instructions to the delivery I found Send My Bag so easy to use and I was confident with them.
I have been using send my bag for years now for EU shipping. Never an issue, could not recommend more!
Cheap, fast and accountable. Great experience also with the assistance
Good, no problems. A struggled preparation but the result is fabulous cause I didn't need to stress!
My bags arrived with no problems or delays. It made my travel much easier.
I have used SendMyBag numerous times and without fail, they have been on time to collect and on time to deliver. Their on-line order form is extremely easy and user friendly and I have no hesitation in recommending them.
Great GreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreat
Travelling to Southampton by plane or train involves changing at least once, or sometimes twice, and not having to manage a large suitcase in these situations has made the beginning of my holiday really hassle free.
Easy to organise, very reasonable prices and extremely efficient. Five star service
Great and reliable service. Highly recommended. It is also not pricey.
Returning to the US after a year abroad, I wanted to visit a friend before departing without dragging all my luggage with me. SendMyBag came to my house on schedule, picked up my bags quickly, and they were returned to my home in the States in perfect condition within the stated time period. Considering what the airlines charge for check-in luggage, it's not even that much more expensive.
International move. All worked as arranged. Would do again if needed.
Empresa super correta com prazos e entregas, recebi minha mala no prazo certinho.
Answer: Scam, additional charges added, no explanation and letters of demand following, this is not an ethical business.
Answer: Avoid sendmybag if you can Would give a negative rating if I could. Had 2 bags delivered, they lost one and damaged the other. On top of that are now refusing to process a claim. I have read other reviews to know they do this on a regular basis. Companies like this shouldn't be allowed to operate. 0 marks for doing there job and a definite negative on customer support.