SendMyBag has a rating of 4.6 stars from 1,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.
Travelling with heavy luggage is always a stressful experience, Send My Bag ends all that stress. Luggage collected from one's own front door and is awaiting at one's chosen arrival destination. Couldn't be easier.
Shipped 4 suitcases from CA to FL. All awaited our arrival in good condition.
The shipment of our boxes from New York to London was seamless and the excellent customer service made a huge difference! They will help you with all your questions, custom forms were straightforward thanks to their guidance. I'll certainly use their services again!
Amazing service. Good value for money. Collected and delivered as promised.
I have used the service a good few times and never had issues. Always on time and precise.
Our baggage was collected at the time promised and received at our hotel also as promised. The backup was always friendly and polite. Their charges were reasonable and our cases were undamaged, both in going and returning. I would recommend this firm to any holiday makers. We have never used them outside Europe.
It was taken on agreed date and it was delivered earlier than it was expected. It might be courier drivers fault but some box came broken but nothing is missing.
I was so happy. It was very easy to do.
I sent my bags ahead of me and they arrived the next morning, 8 AM sharp.
No hassle at the airport etc.
Will use again.
I have always found using this service very helpful, it is efficient, effective and all for a reasonable price!
Efficient good service and on time very friendly and good follow up
I had a friend that would be relocating across the Globe (Europe). She had a lot of personal items. She asked if she could borrow a suitcase yes no worries. Expenses had piled up she then asked if she could leave the suitcase she would retrieve it at a later date. I decided I would send it to her. Your company did a GREAT JOB! Her suitcase only took I think two days. She emailed me she was shocked when it arrived the time frame was unreal. Thanks again for your professional services.
I was truly surprised by the price and how quickly and smoothly everything was picked up and delivered. I also contacted customer service a couple of times for information purposes and they were very helpful and polite. Overall I'd highly recommend this service. We shipped a massive box and a bike from the US to Europe.
The service was perfect from pickup till delivery and I was able to track my bags so I would definitely recommend others to use.
From booking to delivery, the service received was excellent. Bags even arrived quicker at the destination than expected. It was a great way to move all my personal belongs from the US back to the U. K. when college closed without much notice last year during the pandemic. Would definitely recommend and it was cost effective too.
Mulriple Paris - Los Angeles, Paris-london and Munich -Paris experiences
Very easy to arrange and all at a reasonable price when compared to airline excess baggage costs. I would highly recommend this service to anyone who finds themselves with extra baggage when travelling.
Have used Send my Bag several times and apart from one unfortunate incident due to humour error they have carried out what I wanted, and would use them again.
The bags arrived in a timely and undamaged manner.
Bag got there and back ok unfortunately never got to open it has we at to fly home early due to Covid pandemic. Send my bag tried to charge extra for return journey saying case was oversize but it hadn't been opened. Obviously as it had been stood for a long time on one end the clothes had settled but explaining that was not enough so had to take photos of case with measurements and send them. Bit of a faf for something obvious but eventually sorted.
Answer: Scam, additional charges added, no explanation and letters of demand following, this is not an ethical business.
Answer: Avoid sendmybag if you can Would give a negative rating if I could. Had 2 bags delivered, they lost one and damaged the other. On top of that are now refusing to process a claim. I have read other reviews to know they do this on a regular basis. Companies like this shouldn't be allowed to operate. 0 marks for doing there job and a definite negative on customer support.