• Maxwell-Scott

Overview

Maxwell-Scott has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Maxwell-Scott ranks 44th among Luggage sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Maxwell-Scott?
Top Positive Review

“The Best Customer service!”

Mykola I.
2/20/18

I had trouble getting an order from the store (through my fault). For all my requests, the store quickly responded and never refused to help me. Be sure - you will always be protected in this store.

Top Critical Review

“Stay away from this company!”

Nancy S.
3/30/18

Worst company ever! All the positive reviews here are not real!. Just think about it. What kind of people will create an account to speak good and PERFECT things about a company. Even if you want to speak good things. You'll never say that a product is perfect. You'll always have something to say and criticize!. Except if your comment is not REAL or PAYED by someone else! If you want to lose your money maxwellscottbags is for you! It's impossible to get a refund. The customers services does not have any respect for people. They will never answer your questions. The images & pictures that they are showing in the website are not real. They have chinese products. I'll never buy again from this company and i'll recommend to do the same. The cost for products are too expensive and quality is very very very poor. I tried to recontact them without any results. Even by email. Maybe after this review they will try to talk with me to show people that they are always worried about customers and people. But that's not true!... I LOST MY MONEY!

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user mykolai
7 reviews
16 helpful votes
February 20th, 2018

I had trouble getting an order from the store (through my fault). For all my requests, the store quickly responded and never refused to help me. Be sure - you will always be protected in this store.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nancys272
1 review
0 helpful votes
March 30th, 2018

Worst company ever! All the positive reviews here are not real!. Just think about it. What kind of people will create an account to speak good and PERFECT things about a company. Even if you want to speak good things. You'll never say that a product is perfect. You'll always have something to say and criticize!. Except if your comment is not REAL or PAYED by someone else!

If you want to lose your money maxwellscottbags is for you!

It's impossible to get a refund. The customers services does not have any respect for people. They will never answer your questions. The images & pictures that they are showing in the website are not real. They have chinese products. I'll never buy again from this company and i'll recommend to do the same. The cost for products are too expensive and quality is very very very poor. I tried to recontact them without any results. Even by email. Maybe after this review they will try to talk with me to show people that they are always worried about customers and people. But that's not true!... I LOST MY MONEY!

Thumbnail of user williamf1560
william f. – Maxwell-Scott Rep

Nancy. I am sorry, but this review is just not true. Most of the information is just made up, attempting to damage the reputation of Maxwell-Scott. It's a real shame there are competitors / people out there that can be so malicious. Shame on you!

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From the business

Official UK Store - Maxwell Scott Bags specialise in beautiful leather briefcases, travel luggage & handbags. All our goods are handcrafted by master craftsman from the finest full grain Italian leather. We guarantee our products to improve with age...

Company Representative

Thumbnail of user williamf1560
william f.

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