• LuggagePros

Overview

LuggagePros has a rating of 3 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. LuggagePros ranks 11th among Luggage sites.

How would you rate LuggagePros?
Top Positive Review

“Unexpected Thing”

Jack B.
2/27/19

I have parches a bag around 18$ since i don't like the bag quality but my laptop is self i dont why since this is the reason why i writing this review all the best

Top Critical Review

“Stay away”

henry e.
4/7/19

Stay away from this shop. They cancelled my order because of fraud, They did not inform me About this by email before I have called them for information. When I Asked them why they cancelled the order and how they want to help me They told me that I am not longer their customer, that they do not Want to communicate any longer with me and that I should never call Them again. I have ordered the item at B&H and got it for the Same price within 2 days.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user elizabeths477
3 reviews
0 helpful votes
December 7th, 2018

Quality is good. It has a foam inside. But if you have a separate case of your laptop and put every accessories like charger and mouse. It is difficult to zip the zipper. So i removed the case

Thumbnail of user philc24
11 reviews
24 helpful votes
July 20th, 2015

After a distasteful episode with another retailer I turned to LuggagePros and they came through. I made a slight error on the online order and called in. A live person answered on the first ring! Bam,,, two minutes later all was in order. And I received my beautiful new PacSafe bag in less than 48 hours. They've earned my business.

Thumbnail of user jackb383
2 reviews
1 helpful vote
February 27th, 2019

I have parches a bag around 18$ since i don't like the bag quality but my laptop is self i dont why since this is the reason why i writing this review all the best

Thumbnail of user henrye42
1 review
0 helpful votes
April 7th, 2019

Stay away from this shop.
They cancelled my order because of fraud, They did not inform me
About this by email before I have called them for information. When I
Asked them why they cancelled the order and how they want to help me
They told me that I am not longer their customer, that they do not
Want to communicate any longer with me and that I should never call
Them again. I have ordered the item at B&H and got it for the
Same price within 2 days.

Thumbnail of user slb1
1 review
2 helpful votes
December 13th, 2018

They advertise free 3 day shipping. When you order they tack on a $19.95 "handling" fee and blame it on FedEx. Are you kidding. Buy your new luggage anywhere but at Luggage Pros. Then when you ask to speak with the owner they tell you he doesn't speak with customers. I guess not after he try's to play them for idiots.

Thumbnail of user tomg300
Tom G. – LuggagePros Rep

Hello - We apologize for any issues you experienced while ordering from us. Our shipping and handling fees are clearly stated on our shipping page. In addition, the total amount charged is visible multiple times in the shopping cart prior to checkout. Again, sorry for any issues with the order.

Thumbnail of user petery12
1 review
1 helpful vote
July 31st, 2013

Luggage Pros is a great place to buy travel bags and accessories! Helpful service and a big selection make these guys my favorite online store for luggage!

Thumbnail of user isaacs32
2 reviews
1 helpful vote
January 7th, 2017

Bought two carryons and refused customer service when wheels fell off after two easy trips

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop for luggage, suitcases, and bags at Luggage Pros today. Low price guaranteed with free shipping and returns on your purchase!

Company Representative

Thumbnail of user tomg300
Tom G.

How do I know I can trust these reviews about LuggagePros?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about LuggagePros?