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LuggageFactory has a rating of 4.52 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LuggageFactory most frequently mention customer service, laptop bag, and travel bags. LuggageFactory ranks 2nd among Luggage sites.
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I found this carry-on luggage and cosmetic bag duo to be truly impressive. The vibrant green color caught my attention right away, and the size of the luggage is just perfect for my needs. While it may not have the durability to withstand rough handling as a checked-in bag over the course of many years, it serves me exceptionally well as a carry-on option. The bags securely attach together and roll smoothly, making it a breeze to navigate through airports and other travel settings.
The handle on my brand-new hard case lite weight extra larger suitcase with spin wheels broke during one normal travel experience. I reached out to this company for a replacement handle or a new suitcase, to no avail. The suite-case was purchased whiles I was visiting Montreal Canada (winners) at the end of September 2022 and my trip was taken in December 10 2022 I sent emails requesting a replacement and was denied because I lost my receipt. I am a very dissatisfied customer. I will not be buying anymore luggage from this company obviously there is a manufacture defect and they do not back their poorly assembled product. The airline did not break the handle.
I found this carry-on luggage and cosmetic bag duo to be truly impressive. The vibrant green color caught my attention right away, and the size of the luggage is just perfect for my needs. While it may not have the durability to withstand rough handling as a checked-in bag over the course of many years, it serves me exceptionally well as a carry-on option. The bags securely attach together and roll smoothly, making it a breeze to navigate through airports and other travel settings.
I am big fan of their prices as well as their outstanding service. I recently ordered some samsonite bags online and I am satisfied with my purchase. When I have time, I prefer visiting their shop in person so I can receive friendly and competent customer service from their employees. Shipping is fast and most convenient as well.
Tip for consumers:
Most recommended shop for all your luggage needs
Products used:
samsonite
Very pleased with the store, adequate prices, quickly dispatched. A pleasant surprise from knowing the store. Satisfied. I will recommend it to everyone.
Variety of colors and sizes are present there. The quality was really awesome and price was reasonable.
Excellent online store, quality, description, prices, at the highest level, I buy more than the first time, fast shipping, anyone who has doubts, I recommend everyone!
Immer sehr freundliches Personal an der Kasse. Die Gestaltung des Verkaufsraums gefällt mir sehr gut. Oft gibt es Sonderangebote und Rabatte. Auch mit meinen Einkäufen bin ich immer zufrieden.
I love the selection that they offer on luggage and accessories. Can't find a lot of the things they offer on other sites! Best of all fast delivery and excellent customer service.
Excellent quality. Fast execution of the order. Ordered several times. I am very happy with it. I recommend
The order was processed and sent very quickly, we are satisfied, thank you very much.
Everything is great and on time!
Ya he comprado dos veces en esta tienda, el producto es original, el precio era más bajo que el de muchos competidores, el envío se hizo al día siguiente, se ofreció garantía.
El pedido se tomó rápidamente, se procesó y se recogió en cuestión de minutos. ¡En todos los años de trato con la tienda ningún problema! ¡Así se hace!
Excellent product of bags, in relation to price and quality. I purchased bag for my lappy. It's super spacious, the compartments make your things organize well and the size is ideal, neither too small nor too big. I recommend (luggagefactory.com) 100%.
Ordered my laptop charger, a consultant easily helped me pick out the model that I need and placed the order the next day, courier delivered on time to work as I requested and I can say that worked on five! The charger works fine!
Advantages: Prompt work!
LuggageFactory have awesome bags and so much to choose from. Might even have a hard time choosing one because of this, but I advice it to everyone!
Products used:
Travelpro Maxlite 5 Softside Expandable Spinner Wheel Luggage, Black, Checked-Medium 25-Inch
Die Arbeit wurde sehr schnell und in guter Qualität ausgeführt. Sehr aufmerksames und hilfsbereites Personal.
Perfect travel bags, so reliable and solid; apart from that the company takes responsibility for each products quality and offers warranty
I always recommend this store to my friend when they need to buy luggage and other travel accessories. All my travel bags are from here!
The handle on my brand-new hard case lite weight extra larger suitcase with spin wheels broke during one normal travel experience. I reached out to this company for a replacement handle or a new suitcase, to no avail. The suite-case was purchased whiles I was visiting Montreal Canada (winners) at the end of September 2022 and my trip was taken in December 10 2022 I sent emails requesting a replacement and was denied because I lost my receipt. I am a very dissatisfied customer. I will not be buying anymore luggage from this company obviously there is a manufacture defect and they do not back their poorly assembled product. The airline did not break the handle.
Tip for consumers:
Lucas Suitcase poorly built
Products used:
Lucas Ultra Lightweight suitcase with spin wheels
Very fast shipping and good customer service. Fedex lost my luggage and they sent me a replacement immediately. The suitcase was in nice packaging and very good condition. Definitely would recommend!
Perfect laptop bag I got here. Looking classy and protect the laptop. Much space also carries an adapter in this bag. This is the best and a good price. Thanks for the good product.
The site is easy to navigate and make an order. I'm totally satisfied with my purchase. Thanks to helpful managers.
Great site, excellent service and speedy delivery, exactly what I needed! Chose my luggage from a great range they have to offer and so far I'm not disappointed.
Nice is fabulous. Knowledgeable and patient, good prices, discount for multiple pieces. Great experience!
Gain trust and grow your business with customer reviews.
LuggageFactory.com has become one of the biggest, and most dependable, online sources of travel products and accessories. From our state-of-the-art distribution center in New Jersey, we are able to keep thousands of travel products in stock and ship them immediately to our customers. We are dedicated to best-in-class customer service, fast shipping, and low low prices. Our travel experts, available toll free at 866-231-5697, are incredibly knowledgeable and will be glad to guide you through the shopping process.
LuggageFactory.com has become one of the biggest, and most dependable, online sources of luggage sales. From our state-of-the-art distribution center in New Jersey, we are able to keep thousands of pieces of luggage in stock and ship them immediately to our customers. We are dedicated to best-in-class customer service, fast shipping, and low prices. Our sales associates, available toll free at 866-231-5697, are incredibly knowledgeable and will be glad to guide you through the shopping process. - See more at: http://www.luggagefactory.com/the-travel-experts/about-the-travel-experts/story
