SendMyBag has a rating of 4.6 stars from 1,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.
They collect and deliver the stuff on time!
Good service and smart price!
Service was great from the moment they collected until delivery. It was exactly as expected.
Very satisfied with my first experience. Collected and delivered on time, and with care.
I wanted to secs a box of clothing to my daughter in France from my home in the UK. I looked at the post office initially and the quote was £80 or so including insurance. It was her idea to try Send my Bag and it much cheaper and included insurance cover. It was picked up from my home and arrived safely in good time. I would have no hesitation in using them again.
Ho spedito un pacco in Inghilterra, prima della Brexit. E' arrivato puntuale, in ordine. Prelevato a casa da un ragazzo gentile. Lo consiglio
Rápido, económico y eficiente. Han ido a casa del que enviaba cuando dijeron que iba y lo mismo para la llegada que ha sido muy rápida
Flawless process, so easy, no delays. Everything arrived in perfect condition. Would recommend.
A straightforward method of sending a large heavy parcel very quickly to Europe. Brilliant service.
Our case picked up from the front door of the apartment in Spain at the arranged time and delivered to our house in England. It took so much pressure off us when we were struggling to get home during the lockdown. Spot on service. We will certainly use Send my bag in future.
Because of COVID, I was trapped in the UK with all of my belongings stuck in italy last May. All other companies were either not functioning or had very specific requirements of boxes and drop-offs. Send my bag allowed my bags (of ALL shapes and sizes) to be returned to me, with super easy pick up and delivery from and to my door. Price was great too, they absolutely saved me.
Very easy to use. I have used SendMyBag several times and they always deliver a great service.
We sent ski bags and luggage from LA to Sun Peaks in Canada. They arrived on time and we were updated at every step along the way.
My child was studying abroad and had accumulated another entire suitcase. It was just too much for her to handle by herself going to the airport. Send my bag came, helped, so that she did not have to deal with this extra baggage. We received the suitcase in about a week or two after she returned. It was so nice not to have to worry about it. We highly recommend.
Discovered this service by accident and I would certainly recommend it. Great personal phone interaction and my bag arrived well within the time frame. Had to change the dates a few times and had to reschedule but the staff here could not have been more helpful and accommodating. I will definitely use them again in the future.
Convenient and useful. With no issues I have received all my luggage
Used sendmybag when I was moving back to the UK from China at the beginning of the pandemic. They were really great in making sure that my items were sent once the courier service was back up and running.
It was very fast and low cost. The package arrived in perfect conditions and the instructions on the website were very clear and easy to follow
Very easy to use & we felt safe with the tracking. No issues! Great value.
Answer: Scam, additional charges added, no explanation and letters of demand following, this is not an ethical business.
Answer: Avoid sendmybag if you can Would give a negative rating if I could. Had 2 bags delivered, they lost one and damaged the other. On top of that are now refusing to process a claim. I have read other reviews to know they do this on a regular basis. Companies like this shouldn't be allowed to operate. 0 marks for doing there job and a definite negative on customer support.