SendMyBag has a rating of 4.6 stars from 1,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.
Accurate, fast and reliable. I could track the shipping very easily through the app and this gave me a further sense of reliability.
Fast and efficient. Highly recommended.
Fast and efficient. Highly recommended.
Everything went as expected. From pick-up to delivery and even faster than expected.
No more headache and out of pockets fees going through other service providers!
Wish I'd known about this before when I was relocating back and forth from one country to the next a lot more but I'll definitely be using it again:-)
Once again, we were delighted with the service received recently from Send My Bag. The shorter time slots for collection was an added bonus. Your drivers were polite, efficient and friendly and the booking in process was easy. All in all, highly recommended.
The only thing I would recommend is that you check if the bags can contain foodstuffs. I didn't know I could send tea (but not coffee) from China in my bag. However, they waited for it to quickly be switched out, so it all worked out in the end. Excellent way to bring my goods when I couldn't get back due to COVID-19.
I used the service to send my bags to a small town in Italy and the whole process was really good! I have nothing to complain about it.
Had to ship a large box abroad and got a recommendation to use SendMyBag. After signing up for an account and filling out all the info, they sent me the customs forms, told me exactly what I would need to have, how to prepare the box, and made sure I had a tracking number. Since we were leaving before the box was picked up, we were a little worried about everything going smoothly, but there were no issues. I could track it all the way to our destination and it arrived on-time. Incidentally, the we actually missed the delivery window and it was quickly rescheduled for the next day without issue and was received. Everything went smoothly. Only "con" was that it felt a little pricey at first but in practice it was so much easier & cheaper than trying to bring an extra suitcase on the plane or mess with other, various, shipping companies myself. They took care of everything! Would highly recommend and will use again for the next move!
Pick-up was great. It took almost 2 weeks to get the bags.
Used SendMyBag several times on my trips over to Australia from uk
Have always been able to rely on the speed and efficient service they provide
My bags have arrived intact and at the destination almost as quick as it takes me to make my journey
Highly recommend them to travellers worldwide
Very good overall. Waiting for DHL to collect the bags for the entire day is a drag but otherwise all went very well
Used them twice over the last 5 years to move my bags - once from Washington DC to London and another time from London to Zurich. They make your move so seamless and hassle free. They're excellent!
I use sendmybag services a year ago in middle of pandemic. I sent 2 pieces of luggage from Australia to France. I was very satisfied by the service my stuff arrived as planned despite all the air traffic difficulties. Excellent prices and very easy to use with the app. I will use again if needed and highly recommend.
Very straightforward and easy to use! Bags can be tracked when on route, pick up and delivery was done in a timely manner. 100% recommend it!
Very efficient & fast service, very professional and you are always notified of where your delivery is.
Sent a package from Toulouse to my place in Italy, courier came at agreed time, no delays in the shipping. Would defenitively reuse in the future.
Excellent service. Will highly recommend to anyone wishing to send a parcel abroad. Safe and secure. Easy to track your parcel in the process. Very efficient.
SendMyBag always gives me an extraordinary service, they are totally reliable and professional. The last time, it took only 48h to receive my suitcase.
A bit expensive, but easy to book, door to door delivery and very quick.
All my bags got picked up and delivered as promised but I had an extra charge for additional dimensions. After sending photos proving this extra charge was incorrect Sendmybag removed the charges.
Answer: Scam, additional charges added, no explanation and letters of demand following, this is not an ethical business.
Answer: Avoid sendmybag if you can Would give a negative rating if I could. Had 2 bags delivered, they lost one and damaged the other. On top of that are now refusing to process a claim. I have read other reviews to know they do this on a regular basis. Companies like this shouldn't be allowed to operate. 0 marks for doing there job and a definite negative on customer support.