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SendMyBagReviews 1,026

4.6
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SendMyBag Reviews Summary

SendMyBag has a rating of 4.6 stars from 1,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.

This company responds to reviews on average within 7 days
Ireland
1 review
0 helpful votes
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Very reliable
August 12, 2021

Accurate, fast and reliable. I could track the shipping very easily through the app and this gave me a further sense of reliability.

Date of experience: August 12, 2021
GB
1 review
0 helpful votes
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Great service
August 12, 2021

Fast and efficient. Highly recommended.
Fast and efficient. Highly recommended.

Date of experience: August 12, 2021
Germany
1 review
0 helpful votes
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Everything went perfectly smooth!
August 11, 2021

Everything went as expected. From pick-up to delivery and even faster than expected.
No more headache and out of pockets fees going through other service providers!
Wish I'd known about this before when I was relocating back and forth from one country to the next a lot more but I'll definitely be using it again:-)

Date of experience: August 11, 2021
GB
1 review
0 helpful votes
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5 Stars to Send My Bag
August 10, 2021

Once again, we were delighted with the service received recently from Send My Bag. The shorter time slots for collection was an added bonus. Your drivers were polite, efficient and friendly and the booking in process was easy. All in all, highly recommended.

Date of experience: August 10, 2021
Florida
2 reviews
0 helpful votes
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Door to door service
August 9, 2021

The only thing I would recommend is that you check if the bags can contain foodstuffs. I didn't know I could send tea (but not coffee) from China in my bag. However, they waited for it to quickly be switched out, so it all worked out in the end. Excellent way to bring my goods when I couldn't get back due to COVID-19.

Date of experience: August 9, 2021
Brazil
1 review
0 helpful votes
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Great!
August 9, 2021

I used the service to send my bags to a small town in Italy and the whole process was really good! I have nothing to complain about it.

Date of experience: August 9, 2021
Italy
1 review
0 helpful votes
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No issues, great service
August 9, 2021

Had to ship a large box abroad and got a recommendation to use SendMyBag. After signing up for an account and filling out all the info, they sent me the customs forms, told me exactly what I would need to have, how to prepare the box, and made sure I had a tracking number. Since we were leaving before the box was picked up, we were a little worried about everything going smoothly, but there were no issues. I could track it all the way to our destination and it arrived on-time. Incidentally, the we actually missed the delivery window and it was quickly rescheduled for the next day without issue and was received. Everything went smoothly. Only "con" was that it felt a little pricey at first but in practice it was so much easier & cheaper than trying to bring an extra suitcase on the plane or mess with other, various, shipping companies myself. They took care of everything! Would highly recommend and will use again for the next move!

Date of experience: August 9, 2021
South Carolina
1 review
1 helpful vote
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Weeks to get the bags
September 8, 2021

Pick-up was great. It took almost 2 weeks to get the bags.

Date of experience: August 9, 2021
Australia
1 review
0 helpful votes
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Fast reliable and easy to organise
August 9, 2021

Used SendMyBag several times on my trips over to Australia from uk
Have always been able to rely on the speed and efficient service they provide
My bags have arrived intact and at the destination almost as quick as it takes me to make my journey
Highly recommend them to travellers worldwide

Date of experience: August 9, 2021
France
1 review
0 helpful votes
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Very good overall. Waiting for DHL to collect the bags for the entire day is a drag but otherwise all went very well

Date of experience: August 9, 2021
Maryland
1 review
0 helpful votes
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Can't ask for more!
August 9, 2021

Used them twice over the last 5 years to move my bags - once from Washington DC to London and another time from London to Zurich. They make your move so seamless and hassle free. They're excellent!

Date of experience: August 9, 2021
Switzerland
1 review
0 helpful votes
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Great service!
August 9, 2021

I use sendmybag services a year ago in middle of pandemic. I sent 2 pieces of luggage from Australia to France. I was very satisfied by the service my stuff arrived as planned despite all the air traffic difficulties. Excellent prices and very easy to use with the app. I will use again if needed and highly recommend.

Date of experience: August 9, 2021
GB
1 review
0 helpful votes
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Superb service!
August 9, 2021

Very straightforward and easy to use! Bags can be tracked when on route, pick up and delivery was done in a timely manner. 100% recommend it!

Date of experience: August 9, 2021
Ireland
1 review
0 helpful votes
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Excellent service
August 9, 2021

Very efficient & fast service, very professional and you are always notified of where your delivery is.

Date of experience: August 9, 2021
Italy
1 review
0 helpful votes
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Good service at a little price
August 9, 2021

Sent a package from Toulouse to my place in Italy, courier came at agreed time, no delays in the shipping. Would defenitively reuse in the future.

Date of experience: August 9, 2021
GB
1 review
0 helpful votes
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Was very quick.
August 9, 2021

Excellent service. Will highly recommend to anyone wishing to send a parcel abroad. Safe and secure. Easy to track your parcel in the process. Very efficient.

Date of experience: August 9, 2021
GB
1 review
0 helpful votes
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Good
August 9, 2021

Great and very prompt service. Definitely recommend!

Date of experience: August 9, 2021
Germany
1 review
0 helpful votes
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As perfect as usual
August 8, 2021

SendMyBag always gives me an extraordinary service, they are totally reliable and professional. The last time, it took only 48h to receive my suitcase.

Date of experience: August 8, 2021
GB
1 review
0 helpful votes
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Great experience
August 7, 2021

A bit expensive, but easy to book, door to door delivery and very quick.

Date of experience: August 7, 2021
Australia
1 review
0 helpful votes
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All my bags got picked up and delivered as promised but I had an extra charge for additional dimensions. After sending photos proving this extra charge was incorrect Sendmybag removed the charges.

Date of experience: August 6, 2021